Ashton Burkinshaw

I must say i got a great and smooth experience as always. I was away on some work vacations in Canada and i kept getting different complaints ranging from leakages, blockages and heating system not working. Upon getting back to England and reviewing the situation i decided to get a and more modern ... Read Full Review

Folakey was amazing from the viewing to getting our contract through. She was very professional and kept us updated on progress and helped clarify all questions we had. It was an amazing ... Read Full Review

Misled by unprofessional staff who verbally offered a path that wasn't actually available and this cost me over £500. Email not replied to in 2 weeks. Complaints procedure is being pursued ... Read Full Review

Great experience from Ashton Burkinshaw.Super professional. Jason is the ... Read Full Review

Worse than terrible Ashton Burkinshaw (owned by Countrywide) managed my property in Maidstone through their fully managed scheme, from the outset the tenant was unhappy with them, and I can understand why. The agent did a property inspection at the beginning of January 2020, and didnt carry out ... Read Full Review

I have been a landlord client of AB’s for over three years. Overall service standards are very good from the local and regional offices. Additionally, attention to all the details is an imperative for a lettings management service, and AB consistently delivers on this. We have just ... Read Full Review

Communication poor to start and shocking at the end, many emails and calls unanswered. Called for different phones to see if that made a difference, it didnt, and left messages that were never returned. Commitment to maintenance prior to moving in never completed. The timescales in the contract ... Read Full Review

We like to Thank you for your advice and for your patience and time you spend give with us to help us with all enquiries we need. You are the best and friendliest people we spokes. Thank you Thank you Thank you for your help. Karel Jana and ... Read Full Review

My experiences have been five star from start and through my continuing lease. Charlotte is on top of her game and beyond responsive. I would recommend to anyone should the chance ... Read Full Review

Be careful with them . Worst service ever and they never give you house will cancel in last minute without any reason . They want to steal money from you . Will ask for holding deposit and don’t give you back . Reject your application in last minute without any reason. They even sent for ... Read Full Review

I Have had a business relationship with Tonbridge Branch for well over a decade now and as a Landlord I have always found them to give a first class service, nothing is ever too much ... Read Full Review

The wadhurst branch have been a complete delight to work with. Wendy in particular has been such a professional person to deal with. Each stage and process has been carried out with efficiency and compassion. The rental market currently makes life pretty difficult for a tenant, especially where ... Read Full Review

Wendy and the team at Wadhurst have been great. I was time pressured to find somewhere for myself and my daughter. They were all reassuring and charming. Thank you. ... Read Full Review

I'm only giving one star because there is no option for zero. We rented a property from Ashton Burkinshaw a few years ago, it was an extremely unpleasant experience. The property was old and tired, borderline unrentable and not updated for many years. The rent went up at every opportunity ... Read Full Review

I have now let three flats through Kelly and here team in Crowborough and would thoroughly recommend them as a landlord. It was very well organised for the tenants too during these social distanced ... Read Full Review

I’ve had the misfortune of dealing with the Tonbridge branch of Ashton Burkinshaw in late May 2020. Challenging times for everyone no-doubt with the coronavirus pandemic, but they really excelled at making a complicated move even more difficult. From the very beginning, the attitude ... Read Full Review

Lost job due to covid 19. Made contact 2 months ago with near on 20 emails with not one single reply. Now I have been offered a new job thankfully and need to move urgently but again not one single person person will reply back to me with answers or stare they have received my emails. Not a number ... Read Full Review

I have been using AB T Wells Branch for 7 yrs to rent properties in and around the Tunbridge Wells / Tonbridge area. I have always found Darren and Tom to be v responsive and professional on both the phone and email. Properties have always rented quickly and any issues have been dealt quickly, ... Read Full Review

Had to pull out of contract because there were rats in the flat and I was never told, was actually told it was the property next door and that it was dealt with before paying my holding deposit. Move in date changed 3 times at great cost to me. Nearly 4 weeks on still haven't been refunded as ... Read Full Review

Terrible experience, poor customer service, did not deliver to contractual obligations, passed from one Countrywide office to another. No consistent property manager. Fees – never ending. Do not be misled into the impression that Ashton Burkinshaw is a medium sized Lettings Agent, it is part ... Read Full Review