Very helpful and friendly. Made finding a property for me much easier and stress free. Would also like to mention Shannon Smith and Olivia Russell at the Bracknell branch as well as Laney at Reading who have all been ... Read Full Review

This was our first experience in using Prospect and up to now has been extremely satisfied with the service we have received. I want to commend Jake and Olivia who dealt with us initially, who then handed over to Laney to finalize and close the deal. The negotiations was dealt with in an extremely ... Read Full Review

Laney has kept me informed and was helpful and friendly with questions I had.She made it easy with documentary requirements and it is a pleasure to deal with ... Read Full Review

We've had a very reliable and consistent 5-star service from Prospect from viewings to letting, and a very good relationship starting out with the Property Management aspect during the tenancy. The service has impressed compared to competitors throughout and it has been a great relief to have such ... Read Full Review

Laney was very helpful during the whole process, keeping me informed and up to date with any news that was relevant to me. She listened to everything I had to say and acted upon it and done what she could to make things easier for me and my partner. Highly ... Read Full Review

All the team at Prospect where very helpful and easy to deal from day one I must say. From the day Shannon came to give me a valuation to the tenants moving in was all first class! Would use them again very straightforward and is an breath of fresh air thank you so much Shannon and ... Read Full Review

From start to finish the team at Prospect were fantastic in finding us a property suitable for our players at Reading Women FC. They did everything possible to help get on the obstacles and get to completion in a very short timescale. Olivia and Laney between them worked hard to ensure we were ... Read Full Review

I am very satisfied with the service from Prospect in Bracknell, in particular Laney Thompson, who has been very professional with a great sense of humour. The process has been seemless from property purchase through to finding a tennant and organising the check in. Great job Thank ... Read Full Review

Excellent service. I am very happy and Olivia helped me a lot. She was always patient and sympathetic as communicating is ... Read Full Review

My partner and I were tenants in a rented accomodation, once we decided to move out, the long and stressful journey we thought we had ahead of us turned into a stress free and easy ride. This is all down to Laney thompson from the reading prospect branch. There was no problem she wouldn't deal ... Read Full Review

Hi Laney Just a thank you for the swift return of my remaining deposit. It has been a pleasure dealing with you over the past couple of years and though I will not miss the rental market, I will certainly miss your lovely voice at the other end of the phone! All the ... Read Full Review

Professional and courteous dealing . I moved on time as promised minor issues dealt with by the team . Paper work was made ... Read Full Review

Laney has been very helpful throughout the process. When there have been any issues/queries from us, she has been good at getting answers back to us although we did have to chase by phone. The knowledge of the property could have been improved from all sides, but overall looking forward to what ... Read Full Review

From start to finish we have always been impressed with the service provide by Prospect right from the viewings which Shannon Smith showed us around with great professionalism to the paperwork and agreements which Laney Thompson was involved with , the level of customer service was First Class. ... Read Full Review

I've dealt with Prospect, as a landlord of two properties, for quite a number of years and have found every member of staff extremely helpful. The service they deliver is first rate, they have found tenants first time every time and give good feedback throughout the process. I've found them ... Read Full Review

I am very satisfied with the way whole process of renting a property with this agency. I was made aware of what is expected from me and what I could expect from them. My property manager Laney Thompson was very helpful and made the renting process very smooth and easy. Will definitely recommend ... Read Full Review

We had a few issues regarding referencing due to a job change and it took some time for it all to be rectified. Then on moving in, the first time on using the washing machine the handle broke and now almost two weeks later still awaiting action to be taken and no communication is given unless we ... Read Full Review

We had a few problems when we moved into our current property that Laney has sorted efficiently and quickly. I would highly recommend Laney and the rest of the prospect property management ... Read Full Review

Both Olivia and Laney were great. The whole process was pretty smooth and painless. The Prospect team was very professional and friendly. ... Read Full Review

Thanks for the professional service provided by Prospect. The check-in report was very detailed and complete. Services rendered by the property managers (Laney and Olivia) were of exceptional level and all issues were resolved ... Read Full Review