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Sue

5/5, 68 Reviews
97% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

97% sales fee satisfaction

0% letting fee satisfaction

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About Sue

Branch Manager at Shortland Horne Estate Agents

306 Walsgrave Road,Coventry
West Midlands
CV2 4BL
02476 442288
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Sue has worked most of her career in sales and has been an Estate Agent for the past seven years. Starting with a large corporate company and then moving to Shortland Horne in 2013. Sue started as a Negotiator, quickly progressed to Senior Valuer and then to Branch Manager. Sue is passionate on offering excellent
customer service for both vendors and buyers. In her spare time she enjoys socialising with family and friends and holidays abroad.
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With Shortland Horne at ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'I.'
Services : Sales( As a Buyer )
Sold price : £205000
Would you recommend ? : Yes
Postcode : CV2

Jan 7, 2022
People found this helpful0

With Shortland Horne at walsgrave road branch we had very good experience, we were regulary updated on the purchase and thanks to Sue she helped to get some issues sorted for ... Read Full Review

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Highly ...

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5 Star Review
UserName

Sue

By : 'Emma'
Services : Sales( As a Vendor )
Sold price : £232000
Would you recommend ? : Yes
Postcode : CV2

Dec 26, 2021
People found this helpful0

I had a very stressful time with my sale due to my buyers' solicitors but Shortland Horne, specifically Sue Costello, did a wonderful job. Sue continously chased all parties and kept me informed, even when she was on annual leave. I would highly recommend this ... Read Full Review

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They made it look ...

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5 Star Review
UserName

Richard

UserName

Sue

By : 'Ben'
Services : Sales( As a Vendor )
Sold price : £163500
Would you recommend ? : Yes
Postcode : CV3

Oct 5, 2021
People found this helpful0

Richard did a fantastic job in presenting and selling my house. Sue did an equally fantastic job in progressing the sale through to completion. Many thanks to Sue and the ... Read Full Review

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We can not rate Shortland ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Laura'
Services : Sales( As a Vendor )
Sold price : £242500
Would you recommend ? : Yes
Postcode : CV3

Sep 20, 2021
People found this helpful0

We can not rate Shortland Horne enough for all the efforts and all they have done for us - Fantastic service from all the team! We would highly recommend them to anyone looking to sell or buy a property, they stayed in touch with us throughout the whole selling process and made sure we was up to ... Read Full Review

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Sue and the team were great ...

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5 Star Review
UserName

Sue

By : 'Mr.S'
Services : Sales( As a Vendor )
Sold price : £112000
Would you recommend ? : Yes
Postcode : CV2

Sep 16, 2021
People found this helpful0

Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would ... Read Full Review

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Sue and the team were great ...

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5 Star Review
UserName

Sue

By : 'Comrie'
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : CV2

Sep 16, 2021
People found this helpful0

Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would ... Read Full Review

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Excellent communication in a ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV3

Aug 29, 2021
People found this helpful0

Excellent communication in a timely manner. Professional, dedicated team. Adapted well to the challenges of selling a home during lockdown. Happy to recommend Shortland Horne, Walsgrave ... Read Full Review

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Simply the best Estate Agents ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Stuart'
Services : Sales( As a Vendor )
Sold price : £146000
Would you recommend ? : Yes
Postcode : CV3

Jul 29, 2021
People found this helpful0

There are not enough superlatives in the dictionary to accurately describe Shortland Horne, from start to finish they went above and beyond the call of duty. Without Shortland Horne especially Sue, our entire chain would still be waiting to move. Forget the rest, use Shortland Horne, they are ... Read Full Review

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Print and easy ...

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5 Star Review
UserName

Sue

By : 'Sean'
Services : Sales( As a Buyer )
Sold price : £197000
Would you recommend ? : No
Postcode : CV2

Jul 7, 2021
People found this helpful0

They kept me well informed and were easy to contact when needed, they were very prompt to reply to email and provided a hassle free and professional service (Review as the ... Read Full Review

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Really happy with Shortland ...

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5 Star Review
UserName

Richard

UserName

Sue

By : 'Leanne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV3

Jul 5, 2021
People found this helpful0

Really happy with Shortland Horne when Richard came out he was so professional and lovely I had no doubt I wanted to go with them. They were accurate on property valuation, supplied professional photography and very quickly found us a buyer. Thank you Richard and sue for all your hard ... Read Full Review

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Great company with helpful, ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Heidi'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV2

Jun 30, 2021
People found this helpful0

Sue and Richard were a pleasure to communicate with during the process of buying our first home. They were both really helpful, friendly and always had a fast response time to any queries we had. We would highly recommend and hope to use their services in the future. Thanks, Heidi and ... Read Full Review

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Sue and the team were ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Paul'
Services : Online Auctions
Sold price : £192000
Would you recommend ? : Yes
Postcode : CV2

Jun 28, 2021
People found this helpful0

Sue and the team were great. Highly recommended, happy to use when i sell my house, well hopefully wont be moving as its very stressful. Great company great staff. Well ... Read Full Review

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Shortland Horne are a great ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Naomi'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV3

Jun 28, 2021
People found this helpful0

Shortland Horne are a great team who sold my house in a matter of days after it being on the market with another estate agents for 5 months without a sale! On top of that, I received 3 offers 5k over the asking price!! Incredible! The service was excellent and communication was good all the way ... Read Full Review

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Sue and Richard, and the team ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Louisa'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : CV2

Jun 28, 2021
People found this helpful0

Sue and Richard, and the team at Walsgrave Rd were absolutely fantastic at selling mums house. Even though I was over 100 miles away they gave me feedback after every viewing, went especially to the house to turn up the heating in the winter months and even gave me regular electric and gas meter ... Read Full Review

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Great service provided by ...

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5 Star Review
UserName

Sue

By : 'Harriet'
Services : Sales( As a Vendor )
Sold price : £122000
Would you recommend ? : Yes
Postcode : CV3

Jun 28, 2021
People found this helpful0

Great service provided by Shortland Horne Walsgrave branch in recent sale of my home. The house was very well marketed and received much interest and an offer within a week. The whole process was handled very well, with very good and effective communication and feedback throughout the process. ... Read Full Review

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Great customer service from ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Alan'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : CV2

Jun 28, 2021
People found this helpful0

Great customer service from Sue and Richard. Very helpful and professional, always keeping us up to date with any viewings and feedback. Would definitely sell with them ... Read Full Review

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A fantastic ...

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5 Star Review
UserName

Sue

By : 'Clare'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV2

Jun 28, 2021
People found this helpful0

Sue and her team were attentive, easily contactable and quick to act throughout an incredibly simple house purchase. She was reassuring and patient with us both - even though our questions were probably very ... Read Full Review

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Sue was of great help, she ...

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5 Star Review
UserName

Sue

By : 'Cristi'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CV3

Jun 28, 2021
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Sue was of great help, she was very responsive during the negotiations and we had the offer accepted in less than ... Read Full Review

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Extremely helpful and quick ...

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5 Star Review
UserName

Sue

UserName

Richard

By : 'Jordan'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : CV2

Jun 28, 2021
People found this helpful0

Extremely helpful and quick with responses. Sue & Richard Costello both helped massively with my move. Will be using their services again in the ... Read Full Review

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Sue was very helpful and ...

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5 Star Review
UserName

Sue

By : 'Sean'
Services : Sales( As a Buyer )
Sold price : £190000
Would you recommend ? : Yes
Postcode : CV2

Apr 5, 2021
People found this helpful0

Sue was very helpful and accommodating throughout the process. As a first time buyer there were several things I was unsure of but Sue was always able to help quickly to keep things moving. Thank you very ... Read Full Review

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Shortland Horne Estate Agents
Branch-East,Coventry,CV2