Being a tentant of Richard James since October, Caroline not only helped us find an amazing property and guided us through the next steps, but also went above and beyond and helped us get the spare keys to our property in a time in need. She is an asset to the ... Read Full Review

Caroline has always provided me with a fantastic service. Her knowledge of the lettings industry and customer service skills are second to none. I would highly recommend you to everyone. Thank you ... Read Full Review

Caroline has been a fantastic help with me getting control of my apartments. from a very difficult position that I was facing in regards to taking back control of them and putting a measures in place to ensure smooth running from now on. very much ... Read Full Review

Working with Caroline is a breeze - so professional and friendly!! She's pragmatic and works hard to get the deal done - I felt truly lucky to have somebody of Caroline's calibre to negotiate with and recommend her to ... Read Full Review

Sophia has been amazing since day one, very happy that she will be looking after us! Looking forward to the next two ... Read Full Review

Caroline and her team found me my first tenant quickly and kept me frequently updated during this process. I am happy that my property is in safe ... Read Full Review

Caroline is excellent, a real pleasure to deal with. Lovely personality, polite and efficient, always responds to query's and keeps me informed of progress. Has never let me down and always finds good quality reliable tenants quickly and without fuss. Highly ... Read Full Review

Caroline Schaefer gave me all the confidence I wanted to put my trust in RJ to find me a great tenant. They've done it 3 times now and I'm very happy! Sophia ia the latest team member to help and she's been ... Read Full Review

We are relocating from Australia, and haven't rented in UK for over 16 years. Initially in our search, we were probably a little uncertain what we were looking for, but with the patient and tireless help from Sophia, Caroline and others ( Natasha ) in the Richard James team they helped us find ... Read Full Review

Having dealt with Estate/Letting Agents in the past, I felt sceptical about the service I was going to receive. I have to say that Richard James are one of the best agents I have had the pleasure of dealing with, especially Caroline Schaefer, she is true ambassador to her profession. Thank you for ... Read Full Review

I am pleased to recommend the Lettings service offered by Caroline Schaefer and her team. We felt that Caroline gave us excellent advice on maximising the attractiveness of the property and also to re-assure us of the thoroughness of their tenant vetting process.. We were impressed that an ideal ... Read Full Review

Can't thank Caroline enough for the excellent service. She's always been so helpful and deals with everything ... Read Full Review

Found a tenant for my property very quickly, After I moved the the instruction from another agent who were not as proactive. Very professional throughout the process once tenant ... Read Full Review

Caroline and her team have offered an extremely professional and hassle free service for the last 16 months and I have been very impressed with their efficiency and courteous ... Read Full Review

Caroline has dealt with our rental properties for about 12 years, i wouldn't go anywhere else. A very professional ... Read Full Review

I have been using Richard James Estate Agents for over 9 years. Caroline handles the renting of my property and her service is professional and completely trustworthy. I cannot recommend her highly ... Read Full Review

Caroline provided an efficient and friendly viewing and subsequent handling of my rental set-up arrangement, the whole experience was easy and problem ... Read Full Review

Very pleased with Richard James specially with the prompt responses from Caroline. We've met to take pictures of my property for an ad within 30 minutes of my first phone call. Nicola's professional photos are excellent and made a great ad. I would definitely recommend Richard ... Read Full Review

Im very pleased with the service so far at Richard James. As a first time tenant renting a property, Caroline really went out of her way to help me feel at ease and answered all questions when needed. It was a very difficult time of my life and she made sure everything went as smoothly and quickly ... Read Full Review

I am extremely happy with the service I have received from Richard james and in particular Caroline. Firstly as a landlord Caroline found no me a perfect tenant and they were in within a fortnight! Then secondly as I have decided to rent for a while they got me into the exact area I wanted and ... Read Full Review