We have been using Casledene for over a year now. Richard was extremely helpful in getting the property let after a long time untenanted and problems with our previous letting agency. We have dealt mainly with Richard, Georgia, Kashia & Carley. All very helpful & professional. I would ... Read Full Review

Good product knowledge. Top notch customer service. Very helpful n polite staff. Always reply to emails n calls promptly. Provide professional advise. They strive hard to ... Read Full Review

I have been dealing with this branch for quite some time now and dealt mainly with Richard and Georgia. I have been impressed particularly with the patience and determination shown to arrange the letting of my property (which is not in a particularly good area) and discussing everything with me at ... Read Full Review

I have mainly dealt with Georgia and have found her to be very efficient and effective with a very pleasant manner. When there was a break in recently she dealt with it promptly and efficiently relieving me of a lot of stress. I have also had brief dealings with Heike and Richard and found ... Read Full Review

I dealt with georgia when looking for a new property, she helped me feel comfortable and happy with what i was wanting to buy. She is a very helpful, polite and kind young lady who is happy to ... Read Full Review

I have just dealt with Georgia regarding our recent move which was unexpected, Georgia provided an excellent, stress free and professional service during the process. She is a very polite friendly young lady and because of her professionalism I would not hesitate to recommend ... Read Full Review

Very professional, always happy to help whereby nothing is ever a problem. Keep up the good work girls... Extremely satisifed with the service ... Read Full Review

Georgia was polite and helpful, she advised me through out the full process of renting the property. Overall great customer ... Read Full Review

We deal with Georgia in a professional capacity and can honestly say she is great at her job! She provides a great service in all aspects and is always on hand to help. 5* to her for her positive attitude and brilliant efforts, we would recommend ... Read Full Review

Castledene are a great company to deal with. ALL of the staff are helpful , happy ,knowledgeable and very welcoming to landlords, tenants and contractors alike. Their customer service is second to ... Read Full Review

Georgia has been very efficient in the management of our property. She is always friendly and helpful and responds quickly to any queries. We are very happy with her approach and ... Read Full Review

I have dealt with many letting agents in the past as a private tenant and Georgia at Castledene is by far one of the best I have dealt with. She is friendly, helpful and does whatever she can to assist with any problems no matter how difficult they ... Read Full Review

I have dealt with many letting agents in the past as a private tenant and Georgia at Castledene is by far one of the best I have dealt with. She is friendly, helpful and does whatever she can to assist with any problems no matter how difficult they ... Read Full Review

Georgia is very helpful, prompt in coming back to me on queries and always keeps me up to date on any issues which great. I would definitely recommend Castledene as I'm very happy with the service they ... Read Full Review

I have a couple of houses from our portfolio managed by Castledene. If I have had any issues regardless of which branch I am dealing with I know Georgia will sort it. I hope the MD of Castledene reads my review and aim to get other branches up to the level of service Georgia's branch ... Read Full Review

My portfolio has been handled by Georgia for the past year I believe I had problems with one of the properties where a builder let me down very badly. Georgia tried very hard to find suitable builders for me but in the end I came from London to do the work myself. I had many questions which she was ... Read Full Review

Excellent service everytime ive dealt with this branch in particular Georgia. Always helped me and always got back in touch with me as promised. Would recommend to ... Read Full Review

Big thankyou to castle dene . And Georgia and her team.have helped me from start to finish moving into my renting house . I would highly recommend . Thank you ... Read Full Review

Being a Landlord of a number of properties in the County Durham area for nearly 10 years I will not hesitate to use Castledene again. I found them the moment I walked into their offices to the day they moved my tenant in very polite and very professional. They kept me updated on all prospective ... Read Full Review

Great agency managed to answer all relevant questions Dealt with any worries I have of moving into my own ... Read Full Review