Absolutely terrible experience . Please note that the reply from Bath Stone was incorrect. At no point did we receive a refund of the check out fee. It wouldn't surprise us if Bath Stone made the tenants their priority as they knew there was a possibility they would be purchasing property in ... Read Full Review

Bath Stone are a local agent and I and 3 of my friends let 22 Arlington Road in Bath. I would strongly advise that you take videos of all the rooms when moving in to include the outsides and that before you leave you ask them to come and do an inspection and tell you anything they are not happy ... Read Full Review

I'm finding the agents at Bath Stone Property are always friendly and deal with issues promptly keeping good communication. Sue-Ellen arranged plumbing issue to be resolved today quickly and checked in to make sure all OK. Pleased with customer ... Read Full Review

We rented a student house from Bath Stone property last year and were really impressed. We were treated with much more respect that any other letting agents we have been with and had no issues over the whole year. Communication was great and any maintenance issues were dealt with quickly. All staff ... Read Full Review

Bath Stone were great! They helped me through the process of finding the tenants and checked them in professionally. Highly ... Read Full Review

Bath stone property is a superb rental agent. They are head and shoulders above the last agency we used for the two properties they manage for us one of which is a student let. They have a really excellent portal that stores all the information we need, their tenant check-out and check-in ... Read Full Review

Bath Stone Property have just helped us with our first rental property. Their professional advice and help was absolutely amazing. They took a lot of the stress away. Highly ... Read Full Review

Bath Stone have been much more organised, professional and helpful than the previous agents we were using for our two bath properties. I can thoroughly recommend them to anyone letting their property. They have also helped my in-laws selling a house and this was also a much better than expected ... Read Full Review

When I needed to find tenants for my flat I looked around at various letting agents to manage the let. It was an easy choice as Bath Stone put my mind at rest saying that their priority is to find the best, most suitable tenant. Even though I am not living at the flat, it is mine and I own it. It ... Read Full Review

A massive thank you to Bath Stone Property who have managed my slowly growing portfolio for over 10 years. A special thank you to Anna and Sarah who are always so accommodating - I really can't speak highly enough of them - Thank you as ... Read Full Review

Using Bath Stone Property has been the best renting/moving in experience I have ever had. It is great to see letting agents using transparent tools like Goodlord & PropertyFile; and the support and quick response from the entire team was ... Read Full Review

Stuart and the team at Bath Stone were very helpful in helping us with initially selling our own home and then my mother's. We especially like that you could choose a local school and they will donate a % of the fee to that ... Read Full Review

Bath Stone Property have a fantastic friendly team who are always available to help me, answer my questions and offer support. The team have a wealth of experience in the industry and I trust the advice they give. They go above and beyond and that is why I use their services. Big thank you to the ... Read Full Review

The BSP property management are really great at what they do. They look after both my interests as a landlord and my tenants in a fair and proactive way. They have a landlord and tenant app so I can see everything they are doing at the click of a button. My tenant can report maintenance on an app ... Read Full Review

Very friendly & helpful nothing is too much trouble and when you call the phone is answered quickly and efficiently. They put you straight on to the person who needs to deal with your ... Read Full Review

Bath Stone have been incredibly helpful throughout the difficult times of the last few months giving advice, keeping in touch and helping obtain maintenance quotes for my two rental properties. I would thoroughly recommend the team to anyone looking to rent or sell properties in and around ... Read Full Review

Having spent over 32 years in the property industry and having dealt with many companies in that time, I can confidently say that I have found Bathstone Property to always be professional, diligent and a pleasure to work with, and would not hesitate in recommending them and their ... Read Full Review

Bath Stone have been very helpful and patient over a 4 month period, and acted very quickly when one buyer dropped out, giving a viewing at very short notice to a new prospect who has now agreed to buy. Bath Stone Property have kept me informed, given me good advice, and have been very pleasant! ... Read Full Review