I have a small portfolio of properties and Shortland Horne let 5 of them for me. They are always courteous and helpful and seem to achieve a reasonably quick turn round - which is exceptional in these tricky Covid times. I would recommend anyone looking for a letting agency to try Shortland ... Read Full Review

We contracted Shortland & Horne to let our property out whilst we lived overseas. Danny Thomas, Michelle Broadbent and all of their colleagues were extremely professional, polite, and always kept us up-to-date. I highly recommend their letting ... Read Full Review

I have had recent experience of Shortland Horne estate agents both from a sales and lettings perspective and have found them to be truly exceptional in both . They are a hard working agent that always keeps you in the picture , chasing up solicitors or anything else that might be impeding a sale or ... Read Full Review

Very helpful! Service was very quick and professional. Staff was friendly and gave me the help and support I ... Read Full Review

Very helpful, I would definitely recommend, very professional and quick service, thank you so much Adam and Michelle, will be using in the ... Read Full Review

Michelle Broadbent was extremely professional in all aspects of arranging the tenancy, which I actually took a week earlier than expected and at very short notice to Michelle. This didn't prove to be a problem, however, and everything went very smoothly thanks to her focus and ... Read Full Review

Brilliant estate agents who made the process of moving quick and easy. Always on hand to help if there are any ... Read Full Review

If you want to live in a rented property with no heating, windows that dont fit and a door that doesnt lock with a very young child then shortland Horne is who you need to look at. After 18 months of no heating constant emailing, phoning I still have no heating!! Michelle who's been ... Read Full Review

The service from Michelle at shortland Horne was fantastic. Communication was quick and precise. found the property I wished to rent on the Monday and tenancy agreement signed by Friday could not have asked for more. Thanks Michelle for making my first experience of renting painless and ... Read Full Review

These people are experts. Michelle's service is perfect and is a true credit to the company. Always answers any questions in great timing and the transition into the new house was phenomenally stress free! Very helpful and informative ... Read Full Review

They provide excellent service and all of the staff are cordial. Happy to have made business with them. Timely response to my numerous queries was very impressive. Special mention to Michelle and Adam who never tire in serving their customers and are delight to do business with. Thanks ... Read Full Review

I honestly don't have words to describe the level of incompetence and derogatory experience I am currently having with Shortland Horne. I have a dodgy oven unit and a kitchen unit. The landlord (who pays for a managed service) has instructed the agency to carry out repairs, but as per usual ... Read Full Review

Danny and Adam in lettings were most helpful. Michelle deals with all the everydat things including any maintenance issues and keeps In contact, Michelle helps to resolve any issues that arise she is very kind. The service from first meeting to advertising was quick and efficient. The information ... Read Full Review

I have been dealt with in a courteous, efficient manner from the first contact that I have had with Shortland Horne. Meetings have been attended promptly and the information and advice given has been ... Read Full Review