I have always had fast reply and solution to all my questions ,thanks ... Read Full Review

Contacted EMS to report an issue with the entrance door and the agent Matthew Will got the issue fixed the very next morning! It was fixed by the time I woke up. His help is extremely appreciated. No more hearing loud slams from the entrance door. I can finally relax at home ... Read Full Review

I did not receive a response to an email I sent as it was a work in progress based around the appeal with the service charge as to how to pay it which needed a big decision from Directors etc as it affected the whole of the Hatters Court estate. Eventually made phone calls to Matt and the accounts ... Read Full Review

Matt dealt with the issue promptly and professionally as usual. Also, he kept me informed on any progress. Thank ... Read Full Review

Mathew is a pleasure to deal with excellent communication and phone manner we have met in person very presentable nos his job very ... Read Full Review

Amazing! Would recommend to anyone. Always gets things sorted out in a reasonable time frame. Very friendly. Always available to ... Read Full Review

Supportive during an enquiry. Remembered I was awaiting information and sent it without prompt. This was great service. Thank ... Read Full Review

Brilliant management company. They always resolve any issues within hours and keep the estate looking fresh and tidy. Actually feel like I get what I pay for and because of that, I don't resent paying my management fee. Really happy with the service provided by EMS, no complaints at all. Keep ... Read Full Review

EMS are a great company to work with, the staff are always very helpful and quick to respond. We have a good working relationship and hope to keep working with them for the foreseeable future. Professional and friendly service every ... Read Full Review

Intercom system was fixed in a matter of days, Matthew was so prompt in his responses and keeping me updated at all times. Whenever I have emailed to speak to the team they are always so professional and ... Read Full Review

Needed to update contact information for my new property. Matthew dealt with it very quickly and professionally. Great customer ... Read Full Review

I dealt with both Leanne and Mathew and I couldn't fault their service! They were both highly professional and extremely helpful. It was a very quick and efficient process. I would highly recommend Estate Management Solutions, for their lovely staff and amazing service ... Read Full Review

Great service and quick. We needed meter readings urgently for a property and it was dealt with within a couple ... Read Full Review

They helped my very promptly on a query I had on the house I'm moving into. Can't really give them less than five ... Read Full Review