Excellent customer service always kept us up to date on progress of ... Read Full Review

First home! The team worked hard to make sure myself and my seller where both happy. And both viewings with Charlie and Laura were lovely, friendly and generous in terms of time, which meant I could quickly make a decision. And Mark was very attentive and efficient with closing the ... Read Full Review

Overall great estate agents, all work really hard to get your property sold quickly and for sale progression Laura was brilliant, couldn't fault the service. Charlie was also one of the most efficient workers I've ever seen, and helped chase things over the line on completion so thanks ... Read Full Review

I recently bought a property through Richard James, Highworth. Initially I dealt with Charlie who was fantastic and 'closed the deal' for me. Laura then took over and progressed the sale to completion. Laura is incredible at her job. I genuinely cannot fault her. She was tenacious and ... Read Full Review

Excellent Agents We purchased our new property through Richard James and they are such great, small firm who care about your move! Charlie was excellent at the start and Laura made the move seamless, liaising between solicitors and agents to make it easy for us! I would highly ... Read Full Review

Throughout our move we had regular and comprehensive updates via Laura Woolley at the Highworth branch. Laura was proactive, clear, and inspired confidence. I very rarely found that I needed to contact Laura as a result, however when I did she was available, easily contactable, and was up to date ... Read Full Review

We purchased a property from Charlie and were handed over to Laura to manage. Both were amazing. Laura constantly chased on our behalf and helped push the deal through. She gave great advice and we will be dealing withRichard James again because of this excellent ... Read Full Review

From start to finish Richard James provided a 1st class service. Special thanks must go to Laura who was excellent and very professional and kept us up to date with the selling and buying of our properties. Also thanks to Charlie again an excellent service from her very ... Read Full Review

We had so much help from Richard James when we were searching for a property in the Swindon/villages area. In particular Charlie Berry really stood out. She was supremely helpful, enthusiastic and went above and beyond to help us find the perfect property. Nothing was too much trouble and her ... Read Full Review

Charlie initially showed my partner and me around the property we bought, she was very informative and sent us lots of documents to help us through the process. She made us aware of a few things we would have to do when buying, which we had not been told previously. She recommended different ... Read Full Review

Laura, Mark and Charlie have been very helpful all through our purchase process. They were responding to emails promptly and addressing any questions we had. They are a joy to work with, best estate agents in Town I suppose and helped us with finding the right services when we moved in. Thank ... Read Full Review

A huge thank you to Laura whose service and help was exceptional and went above and beyond. Her support and encouragement over the past few weeks was amazing. I would highly recommend Laura and Richard James to anyone looking to sell their property. Thank you also to Charlie who helped us at ... Read Full Review

Charlie was attentive, communicative, hard working, and understanding. Although our move didn't come to fruition (through no fault of Charlie), I would highly recommended her services to ... Read Full Review

Compared to other estate agents I viewed houses with, Charlie not only knew about the property but showcased it beautifully. She knew what was in every cupboard, and the answers to about 80% of the questions asked (and the lingering 20% came answered promptly by email!). Not only did she know the ... Read Full Review

The service that we've received from Charlie has been outstanding and second to none. She was ever present at the end of the telephone when we had to negotiate the purchase price of our new home after we'd missed the stamp duty deadline. At one point she was unwell during the process ... Read Full Review

The service that we've received from Charlie has been outstanding and second to none. She was ever present at the end of the telephone when we had to negotiate the purchase price of our new home after we'd missed the stamp duty deadline. At one point she was unwell during the process ... Read Full Review

Charlie Berry at Richard James has been amazing!! I highly recommend Charlie as she understood and helped us through our very stressful and upsetting situation (after 6 months our house purchase fell through at the point of exchange so we had to quickly switch to renting and find a new home to buy) ... Read Full Review

Absolutely fantastic service, they were able to kick the process off so quickly, without compromising on the quality of the advert or the sales pack. The use of technology to make the process seamless and communicate any updates was brilliant and meant that there was no waiting to have phone calls ... Read Full Review

Charlie has been outstanding with her service. She always ensured we were in the loop and kept us up to date at every step. Charlie was always kind and very understanding about our requirements. I would 100% recommend Charlie for any of your house hunting ... Read Full Review

A very helpful and prompt, professional service. Not pushy, but confident enough to secure the sale. Pleasing to see in this day and age of “hard sell tactics!” ... Read Full Review