Again another horrible experience with Nelson's.. I have come out of contract and 4 months later I'm still dealing with their unprofessionalism! They are sharing my personal details with other companies that they have had no right too. I'm so angry I still have to deal with these ... Read Full Review

My son started a new job 4th Jan 2021 in London UK and found via Nelson Sales, Mrs. Muniza last half December 2020 a very nice apartment at Metro Central - Elephant & Castle around £2000/month. He chooses that apartment via Skype & telephone and dropped all other projects, proposed a ... Read Full Review

DO NOT USE. Not a good experience so far, we were rushed to move in this weekend despite saying we would rather wait until next weekend to ensure the property was ready. The property was not clean at all, we were welcomed by a carpet that was smelly and unclean, then greeted by a bucket of dirty ... Read Full Review

Most unprofessional individual I have come across in my entire life. She misled us from the beginning with regard to information, state of the property and moving In dates. We have spent 2 hours of our day waiting for her, despite the fact we had a meeting scheduled, to cancel our contract and ... Read Full Review

I have found Muniza to be a pleasure to do business with. She is very professional and level headed. I have been particularly impressed by the rapid placement of tenants, the last of which moved in 5 days after the previous tenants ... Read Full Review

Muniza is very helpful, communicative, efficient and clear. As I am living abroad and it is not easy for me to manage my property in London. I m really happy that I have such a letting agent as Muniza, who communicates with me effectively regarding to all the issues concerning my property. She ... Read Full Review

Charge an agency fee when not acting as agents throughout tenancy. Do not ensure online advertisement photos represent property. Do not ensure property is cleaned or letting conditions are met at commencement of tenancy. Misled about quality and quantity of furniture inclusions during and post ... Read Full Review

I have been renting with Nelsons for almost 3 years now and it was excellent and pleasant experience right from the start. Leting agent and office staff were friendly and helpfull. If a problem occurs it is always being fixed within hours. Nelsons also provides very competetive rental prices and ... Read Full Review

Every member of staff I had met and the service they gave me was outstanding. I have used them for many properties in which they have found me great tenants and deal with any concerns they have. Not only that but also property management and selling. Anytime I call they were friendly and helpful. ... Read Full Review

My experience of dealing with Nelson had been very good and I found this agent friendly and flexible. I had prompt replies to my queries and issues related to the property had been sorted fairly ... Read Full Review

We received an excellent service at every step of the sale. Michael negotiated a brilliant price we were very pleased with indeed. We really appreciated that the flat was marketed with great pictures and a suitable buyer was found very quickly. We were able to contact Michael any time we needed to ... Read Full Review

first of all very friendly , they have listen what we request, lots of views , flat/houses where as we request, they found us place in 0 time, VERY helpful with the payment ,also free tips for each place ;) i recommend this agent to anybody... they are here for ... Read Full Review

We have recently moved out of our flat rented from Nelsons and our experience with them was far the best of any of the agencies we have worked with so far. When we moved in, our Letting Agent was Adele Knight who was great, there was no bullshitting, she was pretty straight forward and not wasting ... Read Full Review

This was our first experience with a London Agency and we are happy and satisfied with their work. We really liked their friendly and helpful team! They contacted us after an enquiry we made on findproperly.com for a 1 bedroom flat to rent. The process that starts as soon you make the offer was ... Read Full Review

Talked a good game but put clearly do not vet landlords. Very unhelpful in assisting me in dealing with problems with landlord and unable to communicate in basic english when I wanted to know when they would be preparing inventory for check out. A bunch of cowboys - avoid at all ... Read Full Review