Worst Agency ever! House dirty from begging no replies to email no support and at the end they don't want even give you deposit back! ... Read Full Review

House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision. Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having to ask ... Read Full Review

I am a landlord of three properties with Prospect and they have been amazing, always keeping me up to date, friendly and very professional. I would thoroughly recommend using their ... Read Full Review

Harry and Gemma were both very efficient in how they processed the completion of the tenancy. This was done in a very friendly manner and took time to get to know me as a person and not just another ... Read Full Review

Where can I start, I know. WHAT A TEAM !!. From the start we have been treated with the greatest respect and in my view NO our view there is only one estate agent in this world and that's PROSPECT, We have never been tenants before but life has moved us this way, we were so worried that we would be ... Read Full Review

Gemma has always worked with mine and my tenants best interests at heart. If Gemma is not available and I leave her a message she will always get back to me asap. Gemma is conscientious and I look forward to working with her on my two new properties that I hope to bring to ... Read Full Review

Gemma is extremely professional and provides excellent client service. She is very helpful on a daily basis, always returning calls and queries. She is managing very well the letting process, comunicating very well with all people involved. I feel I can trust on her and that really give me some ... Read Full Review

I would like to thank Prospect for all their efforts throughout our tenancy; A special thanks to Chloe for all of her continued help and responsiveness with any queries we had and also to Gemma for her help moving us in and processing our application. These ladies are an asset to the business and I ... Read Full Review

I have gotten vety good service from them. They were very helpful and first of all I got the property judt in a week. Thank U for ... Read Full Review

I found Harry and Gemma to be polite ,helpful and very friendly and nothing was to much trouble the whole part of finding a flat was made very easy with there ... Read Full Review

We have recently approached our Landlord about decorating our home as the property is a little tired and could do with some sprucing up. I contacted Gemma Worrall regarding my request and it was handled superbly. Gemma was proactive and kept me up to date at all times, I did not have to chase her ... Read Full Review

The original details of the rental property required a lot of amendment. It was also necessary for me to remind the office that a 6 monthly inspection was overdue for a maintenance/cleanliness visit and report - also that the annual gas inspection had not been arranged- which was part of the ... Read Full Review

We have been using prospects for the last three years to let our rented house in Winnersh. A lot of that time our Property Manager has been Gemma Worrall. Gemma is very pro active in sorting out any small problems and maintenance issues and excellent in keeping us informed about progress and when ... Read Full Review

I've been using Prospect for over two years now and am overall very pleased with the service they provide. Gemma is always friendly and helpful. On the few occasions when something needs sorting out she always gets straight onto it and keeps me informed with ... Read Full Review

Gemma always repsonds to my emails promptly and actions any requests immediately. She has developed a good realationship with myself and my tenant allowing good communication between all three of us resulting in avoidance of stress or ... Read Full Review

Gemma Continues to support out tenancy in a proactive professional manner. She is a competent young lady that clearly demonstrates good property business knowledge which helps her clients feel reassured throughout the ... Read Full Review

Very simply I have found Gemma to be exceptionally helpful, kind, caring and yet efficient in the carrying out of her duties. As a landlord I have complete confidence in her to protect the landlords interests, whilst remaining commercial in her outlook. I consider Gemma to be an assett to your ... Read Full Review

I have been using Prospect for 2 years now, since moving to UK. I needed a trustworthy agent who could deliver high quality service in a timely manner. I went through different agents but the level of customer service received from Prospect has been by far the best. Gemma has proved to be always ... Read Full Review

I have dealt with Gemma for 12 months now and always found her to be efficient, polite and a nice easy person to deal with. I would recommend her without any ... Read Full Review

Have been using Prospect the estate agency now for 6 years. They have done a great job managing the property by keeping it let for the entire time.They have eye for detail when it comes to back ground checks and inspection of the the property. Gemma, my account manager always keeps me up to date on ... Read Full Review