I have been dealing with Outlook Property for sometime and find dealing with Laura especially pleasant. Laura really knows her stuff and is always eager to please. I cannot recommend her and the company highly ... Read Full Review

Laura advised us throughout the process of the referencing and updated us with what we was outstanding. The contact was sent out very quick and signing online is very convenient. After we moved in Danielle sent us all information. I called up with a few more questions and the team seemed happy to ... Read Full Review

The team was very helpful and responsive from the beginning to the end of the process (from viewing flats to organising moving in details). Thank you for your help and guidance throughout this ... Read Full Review

Holly was very helpful, from the viewing and all the way through the referenceing process. She responded to any questions promptly and made the whole process ... Read Full Review

Laura was really helpful throughout the offer and referencing process. She kept us up to date as often as possible, easy to get hold of and always willing to answer questions. Holly was really friendly throughout and a great point person at outlook as we viewed different ... Read Full Review

We experienced a few teething problems with our references being delayed - NOT the agent's fault - and Laura was so helpful getting it all sorted as quickly as possible for us. She was great at communicating everything to us quickly and efficiently, and was very personable and friendly. Thanks ... Read Full Review

Laura Moppett is a very kind, competent and experienced agent. It is pleasure to work with her. She helps me always when I need it. Thank you very ... Read Full Review

I normally hate using letting agents as I've had bad experiences before but Laura and Diana made the experience very smooth and easy. Both were extremely pleasant and very quick and helpful to reply to any queries. Couldn't have asked for more! Thank you very much both! Natalie and ... Read Full Review

I have 2 flats at Aurora Building, 1 Rick Roberts Way and both have been let through Outlook Properties. I also would like to point out outstanding Client Relationship skills demonstrated by Laura and Megan. Always quick in replying and providing help! Many ... Read Full Review

As a landlord, I have exclusively used Outlook for the last 18 months and have always been extremely immpressed by their level of service. Always honest and always ready to help, I know that I can trust them to find great tennants. Billy in particular is a great person to deal with but the whole ... Read Full Review

Communicating with the lettings team has generally been positive, easy and straightforward. The staff have very 'can do' attitude coupled with a helpfulness and clarity that makes my responsibility as a landlord easier. I have confidence in them to manage the ... Read Full Review

I have been dealing with Laura for a while now and always find her to be most helpful and polite. She has an excellent telephone manner and when I have popped into the office she is always bubbly and smiley and solves all my problems. To be totally honest I have never found another agency to be ... Read Full Review

Billy has been very helpful and all the time I have dealing with him. Whenever I ring and if he is not around I leave message billy has always rung me and sort my queries very efficiently. I am very very happy for the service billy gives me. also laura has been very good for reniewal of my ... Read Full Review

Helpful and efficient, we were renewing our tenancy agreement and it all went every smoothly thanks to Laura. There needed to be some changes to the contract and that was done efficiently as ... Read Full Review

The agents Laura Moppet and Billy Crickmar were very helpful. They did not delay anything they were quick to respond with any updated details. They were very polite and friendly. As we got to the office they were very welcoming too. We can't thank them enough and glad we had them to deal with ... Read Full Review

This is the first time we have used Outlook and have been extremely impressed by their knowledge, friendliness and efficiency. They found a tenant for us really promptly. Whenever we have called them, the call has been answered promptly and with an extremely friendly, professional manner. We have ... Read Full Review

Aurelijus is a very enthusiastic guy, he showed us the property outside of working hours and we were able to get it before it actually went on the market. He also got us some discount on the fees. The agency feels trustworthy, which is what they are for, so a positive experience ... Read Full Review

The process was really smooth, in less than 3 weeks we were able to go from seeing the property to moving in. The fees weren't too expensive and we could count on Aurelijus assistance through all the ... Read Full Review

I've been at my property for almost 2 years and have dealt with Laura on numerous occasions. I work in customer services so know the importance of building rapport with my clients and Laura does this effortlessly. One of my roommates speaks English as a second language and Laura was sensitive ... Read Full Review

Laura was very helpful and kept me informed at every step/ progress. Things appeared to be done effortless, but vey professionally. She saw things through and followed up on things as promised. The process was completed well and also a good outcome. I have been using Outlook for a number of years ... Read Full Review