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Cheffins
4.8/5, 754 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins a
lso provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
The UK's largest customer review website for the property industry.
Cheffins
Clifton House, 1-2 Clifton Road,CB1 7EA
Certified Customer Experience
Report Summary
Report generated on (14 May 2025 @ 02:58:29)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Avril Hansen on 4th May 2025
5 Star Review
The staff at Cheffins in Haverhill were excellent during the sale of my propert and often went out of their way to help with various things. I couldn’t be happier with the service, highly recommend them.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Joshua on 9th Apr 2025
5 Star Review
Cheffins have been an excellent lettings agent. Very fast replies to emails, even over weekends from Angie German. Very aware of rules and regulations which has helped me navigate all of the necessary compliance requirements. After over 5 years of working together, I would work with them again.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Kata Kardos on 4th Apr 2025
5 Star Review
Very good experience from start to finish. Initially I wasn’t completely sure I really wanted to sell my house, but I was curious to see how things would go I tried. I said this to Ryan at our initial consultation and he was not trying to push me into making any decision; he gave me an idea of how much he thought the house might be worth and then left me to think about things and get back to him in my own time; he never once chased me. When I finally decided, Ryan came out again and took photos, took the time to answer my questions and he was just genuinely nice. The team did all the viewings, I didn’t have to be there, which saved me a lot of stress. Within about three weeks I had a buyer who offered the asking price. From this point my main contact was Caroline (who had sold me the house years ago!) and she was brilliant. She communicated everything in a timely manner, was always very approachable and available to offer advice and reassurance, and again, she was just genuinely kind. I’m sure her personality, customer service and communication saved me from giving up andor losing my buyer a couple of times during the process (things weren’t straightforward with my purchase). I felt in good hands all the way through and really couldn’t recommend this team enough.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Jan on 31st Mar 2025
5 Star Review
Great experience renting with Cheffins so far (about one year). Prompt replies to queries, clear and friendly communication, and reliable partner in addressing the property’s maintenance needs with the Landlord.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Ning on 26th Mar 2025
5 Star Review
I had a great experience with Cheffins. Sophie was very responsive and always willing to help. Whenever I had questions, she replied promptly and provided clear guidance. I really appreciate her support and professionalism!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 14/05/2025
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 96% | £116,000 | £7,500,000 |
| Lettings | 100% | 96% | £525 | £3,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 75 | 5 | 196 | 13 | 293 | 10 | 134 | 3 | 15 | 10 |
Address
Cheffins
Clifton House, 1-2 Clifton Road, Cambridge, Cambridgeshire
CB1 7EA
01223 214 214
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 16:00
- 10:00 - 14:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
£ 1500000 Offers Over
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£ 435000 Offers Over
2 Bedroom Flat House for Sale - Knightly Avenue, Cambridge
£577 pw | £2500 pcm
5 Bedroom House to Rent - Station Road, Longstanton, Cambridge
£393 pw | £1700 pcm
2 Bedroom Not Specified House to Rent - Glenalmond Avenue, Cambridge
£427 pw | £1850 pcm
3 Bedroom Detached House to Rent - Deynes Road, Debden, Saffron Walden
£277 pw | £1200 pcm
2 Bedroom Apartment House to Rent - Fairlawns, Newmarket
Cheffins Branches (View All 5)
Excellent ...
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5 Star Review
Caroline
Ryan
By : 'Avril'
Branch : Haverhill, 27a High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB9
May 4, 2025
People found this helpful0
The staff at Cheffins in Haverhill were excellent during the sale of my propert and often went out of their way to help with various things. I couldn’t be happier with the service, highly recommend ... Read Full Review
Comments (0)
Was this helpful?:
Avril Hansen said about Cheffins
Services : Sales( As a Vendor )Date: 4th May 2025
The staff at Cheffins in Haverhill were excellent during the sale of my propert and often went out of their way to help with various things. I couldn’t be happier with the service, highly recommend them.
The UK's Largest Customer Review Website for the Property Industry
Cheffins have been an ...
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5 Star Review
Angie
By : 'Joshua'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Owner )
Sold price : £1750
Would you recommend ? : Yes
Postcode : CB4
Apr 9, 2025
People found this helpful0
Cheffins have been an excellent lettings agent. Very fast replies to emails, even over weekends from Angie German. Very aware of rules and regulations which has helped me navigate all of the necessary compliance requirements. After over 5 years of working together, I would work with them ... Read Full Review
Comments (0)Was this helpful?:
Joshua said about Cheffins
Services : Letting( As a Owner )Date: 9th Apr 2025
Cheffins have been an excellent lettings agent. Very fast replies to emails, even over weekends from Angie German. Very aware of rules and regulations which has helped me navigate all of the necessary compliance requirements. After over 5 years of working together, I would work with them again.
The UK's Largest Customer Review Website for the Property Industry
Great team, stress free ...
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5 Star Review
Ryan
Caroline
By : 'Kata'
Branch : Haverhill, 27a High Street
Services : Sales( As a Vendor )
Sold price : £226950
Would you recommend ? : Yes
Postcode : CB9
Apr 4, 2025
People found this helpful0
Very good experience from start to finish. Initially I wasn’t completely sure I really wanted to sell my house, but I was curious to see how things would go I tried. I said this to Ryan at our initial consultation and he was not trying to push me into making any decision; he gave me an idea of ... Read Full Review
Comments (1)Was this helpful?:
Kata Kardos said about Cheffins
Services : Sales( As a Vendor )Date: 4th Apr 2025
Very good experience from start to finish. Initially I wasn’t completely sure I really wanted to sell my house, but I was curious to see how things would go I tried. I said this to Ryan at our initial consultation and he was not trying to push me into making any decision; he gave me an idea of how much he thought the house might be worth and then left me to think about things and get back to him in my own time; he never once chased me. When I finally decided, Ryan came out again and took photos, took the time to answer my questions and he was just genuinely nice. The team did all the viewings, I didn’t have to be there, which saved me a lot of stress. Within about three weeks I had a buyer who offered the asking price. From this point my main contact was Caroline (who had sold me the house years ago!) and she was brilliant. She communicated everything in a timely manner, was always very approachable and available to offer advice and reassurance, and again, she was just genuinely kind. I’m sure her personality, customer service and communication saved me from giving up andor losing my buyer a couple of times during the process (things weren’t straightforward with my purchase). I felt in good hands all the way through and really couldn’t recommend this team enough.
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Apr 13, 2025Thank you very much for you extensive review. We appreciate you taking the time to do this for our Haverhill...
Great experience renting with ...
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5 Star Review
Helen
By : 'Jan'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB21
Mar 31, 2025
People found this helpful0
Great experience renting with Cheffins so far (about one year). Prompt replies to queries, clear and friendly communication, and reliable partner in addressing the property’s maintenance needs with the ... Read Full Review
Comments (0)Was this helpful?:
Jan said about Cheffins
Services : Letting( As a Tenant )Date: 31st Mar 2025
Great experience renting with Cheffins so far (about one year). Prompt replies to queries, clear and friendly communication, and reliable partner in addressing the property’s maintenance needs with the Landlord.
The UK's Largest Customer Review Website for the Property Industry
great ...
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5 Star Review
Sophie
By : 'Ning'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB4
Mar 26, 2025
People found this helpful0
I had a great experience with Cheffins. Sophie was very responsive and always willing to help. Whenever I had questions, she replied promptly and provided clear guidance. I really appreciate her support and ... Read Full Review
Comments (1)Was this helpful?:
Ning said about Cheffins
Services : Letting( As a Tenant )Date: 26th Mar 2025
I had a great experience with Cheffins. Sophie was very responsive and always willing to help. Whenever I had questions, she replied promptly and provided clear guidance. I really appreciate her support and professionalism!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Apr 13, 2025Thank you for your 5*...
Cambridge Let ...
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5 Star Review
Helen
Sophie
By : 'Will'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB5
Mar 25, 2025
People found this helpful0
As an American, Cheffins has been a blessing in disguise. Both Helen and Sophie are phenomenal and the whole team at Cheffins has helped me greatly throughout the process. I’d highly recommend to use them as a letting agency, specifically the Cambridge office. Without them I imagine my whole ... Read Full Review
Comments on Agent Fees
No issues whatsoever
Comments (1)Was this helpful?:
Will said about Cheffins
Services : Letting( As a Tenant )Date: 25th Mar 2025
As an American, Cheffins has been a blessing in disguise. Both Helen and Sophie are phenomenal and the whole team at Cheffins has helped me greatly throughout the process. I’d highly recommend to use them as a letting agency, specifically the Cambridge office. Without them I imagine my whole experience would’ve been a bit more challenging. Thanks everything!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Apr 13, 2025Thank you for leaving this review. We appreciate the...
Sophie was really helpful and ...
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5 Star Review
Sophie
By : 'Carla'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Mar 24, 2025
People found this helpful0
Sophie was really helpful and professional from the start till the end of the letting process. She was polite and friendly, sent the necessary emails on time,, fast in follow up.. We are very pleased with the service we received from Cheffins. Thank ... Read Full Review
Comments (1)Sophie was really helpful and professional from the start till the end of the letting process. She was polite and friendly, sent the necessary emails on time,, fast in follow up..
Was this helpful?:
Carla said about Cheffins
Services : Letting( As a Tenant )Date: 24th Mar 2025
Sophie was really helpful and professional from the start till the end of the letting process. She was polite and friendly, sent the necessary emails on time,, fast in follow up..
We are very pleased with the service we received from Cheffins.
Thank you.
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Apr 13, 2025Thank you for leaving this...
Excellent service, great ...
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5 Star Review
Caroline
Asia
By : 'Neli'
Branch : Haverhill, 27a High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CB9
Mar 23, 2025
People found this helpful0
Excellent service, great experience, extremely helpful and supportive throughout the whole process. Kept us updated all of time, which is very important when you are a first time buyer. Would definitely recommend ... Read Full Review
Comments (1)Was this helpful?:
Neli Gerginova said about Cheffins
Services : Sales( As a Buyer )Date: 23rd Mar 2025
Excellent service, great experience, extremely helpful and supportive throughout the whole process. Kept us updated all of time, which is very important when you are a first time buyer. Would definitely recommend them!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Apr 13, 2025Thank you for taking the time to leave a review for Cheffins. We appreciate your...
Thank you Max for a totally ...
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5 Star Review
Max
By : 'Elle'
Branch : Haverhill, 27a High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CB9
Mar 17, 2025
People found this helpful0
Thank you Max a totally seamless process from start to finish. You took away so much stress and worry with letting my first property. You were always at the other end of the phone or extremely responsive via email any queries I had and were always professional and helpful. I would have no ... Read Full Review
Comments (1)Was this helpful?:
Elle Pearson said about Cheffins
Services : Letting( As a Owner )Date: 17th Mar 2025
Thank you Max a totally seamless process from start to finish. You took away so much stress and worry with letting my first property. You were always at the other end of the phone or extremely responsive via email any queries I had and were always professional and helpful. I would have no hesitation in recommending cheffins to any landlord.
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Mar 21, 2025Thank you for leaving a 5* review for Max in our Haverhill...
very professional estate ...
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5 Star Review
Caroline
By : 'Richard'
Branch : Haverhill, 27a High Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Mar 17, 2025
People found this helpful0
very professional estate agents with very good staff that keep you informed at all stages of the sale. i would recommend them and definitely i would use them ... Read Full Review
Comments (0)Was this helpful?:
Richard said about Cheffins
Services : Sales( As a Vendor )Date: 17th Mar 2025
very professional estate agents with very good staff that keep you informed at all stages of the sale. i would recommend them and definitely i would use them again.
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Amazing ...
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5 Star Review
By : 'Diana'
Branch : Haverhill, 27a High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Mar 8, 2025
People found this helpful0
We were very happy to work with you! Alfie has been very helpful, professional and he explained every step. Also he had lots of useful advice us and made the process of buying our first house much easier! Also we got support from all ... Read Full Review
Comments (1)Was this helpful?:
Diana said about Cheffins
Services : Sales( As a Buyer )Date: 8th Mar 2025
We were very happy to work with you! Alfie has been very helpful, professional and he explained every step. Also he had lots of useful advice us and made the process of buying our first house much easier! Also we got support from all team!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Mar 21, 2025Thank you for leaving a 5*...
Amazing ...
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5 Star Review
By : 'Diana'
Branch : Haverhill, 27a High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Mar 8, 2025
People found this helpful0
We were very happy to work with you! Alfie has been very helpful, professional and he explained every step. Also he had lots of useful advice us and made the process of buying our first house much easier! Also we got support from all ... Read Full Review
Comments (1)Was this helpful?:
Diana said about Cheffins
Services : Sales( As a Buyer )Date: 8th Mar 2025
We were very happy to work with you! Alfie has been very helpful, professional and he explained every step. Also he had lots of useful advice us and made the process of buying our first house much easier! Also we got support from all team!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Mar 21, 2025Thank you for leaving a 5*...
The team has been really ...
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5 Star Review
By : 'Lucy'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CB3
Feb 5, 2025
People found this helpful0
The team has been really helpful in our rental process. They’ve been available to answer any question and taken control of the ... Read Full Review
Comments (1)Was this helpful?:
Lucy said about Cheffins
Services : Letting( As a Owner )Date: 5th Feb 2025
The team has been really helpful in our rental process. They’ve been available to answer any question and taken control of the process.
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Feb 11, 2025Thank you for leaving a 5*...
Great ...
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5 Star Review
Holly
By : 'Caroline'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB22
Feb 3, 2025
People found this helpful0
I had a pleasant experience selling my motherinlaw's house with Cheffins. They have been very professional and always helpful, despite the fact I was calling them rather often. They replied quickly to my enquiries, and were very good at keeping us up to ... Read Full Review
Comments (1)Was this helpful?:
Caroline said about Cheffins
Services : Sales( As a Vendor )Date: 3rd Feb 2025
I had a pleasant experience selling my motherinlaw's house with Cheffins. They have been very professional and always helpful, despite the fact I was calling them rather often. They replied quickly to my enquiries, and were very good at keeping us up to date.
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By : Marketing
Feb 14, 2025Thank you for leaving a 5*...
Excellent ...
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5 Star Review
Evie
Evie
By : 'Brian'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB3
Jan 29, 2025
People found this helpful0
I highly recommend Evie. She is incredibly helpful and professional throughout the rental process, making everything smooth and stressfree. Thanks the excellent ... Read Full Review
Comments (1)Was this helpful?:
Brian said about Cheffins
Services : Letting( As a Tenant )Date: 29th Jan 2025
I highly recommend Evie. She is incredibly helpful and professional throughout the rental process, making everything smooth and stressfree. Thanks the excellent service!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Jan 30, 2025Thank you for your 5*...
Helen is so good at making it ...
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5 Star Review
Helen
By : 'Geraint'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CB1
Jan 24, 2025
People found this helpful0
What I am looking from an agent is them to take all the burden and complication of renting off my shoulders, me to feel relaxed and confident that a real professional is doing the hard work me. Helen Pettit did exactly that me, and more. She has been incredibly flexible in adapting to my ... Read Full Review
Comments (1)What I am looking from an agent is them to take all the burden and complication of renting off my shoulders, me to feel relaxed and confident that a real professional is doing the hard work me.
Was this helpful?:
Geraint said about Cheffins
Services : Letting( As a Owner )Date: 24th Jan 2025
What I am looking from an agent is them to take all the burden and complication of renting off my shoulders, me to feel relaxed and confident that a real professional is doing the hard work me.
Helen Pettit did exactly that me, and more. She has been incredibly flexible in adapting to my changing needs and views, and all the been fun and friendly to interact with. Thank you Helen, you are the best!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Jan 30, 2025Thank you very much for leaving a 5*...
So far so ...
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4 Star Review
Helen
Evie
By : 'Sayan'
Branch : Cambridge, Clifton House, 1-2 Clifton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB2
Jan 6, 2025
People found this helpful0
We recently rented a property through Cheffins. Evie had been in regular touch and it was a smooth sail till we got the keys. When we first moved in we were a bit disappointed to see that a few items in the house still needed repair and renovation. However, when notified, Helen was swiftest to ... Read Full Review
Comments (2)Was this helpful?:
Sayan Nath said about Cheffins
Services : Letting( As a Tenant )Date: 6th Jan 2025
We recently rented a property through Cheffins. Evie had been in regular touch and it was a smooth sail till we got the keys. When we first moved in we were a bit disappointed to see that a few items in the house still needed repair and renovation. However, when notified, Helen was swiftest to respond and addressed all those issues super quick. So far we are quite satisfied with Cheffins.
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Jan 15, 2025Thank you very much for taking the time to leave a review for our Lettings team in...
Fantastic communication and ...
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5 Star Review
Caroline
By : 'Tracy'
Branch : Haverhill, 27a High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB9
Jan 6, 2025
People found this helpful0
Fantastic communication and customer service throughout the sale of my property , thank you Caroline and Alfie for all your help , would have no hesitation in recommending you both 5* ... Read Full Review
Comments (1)Was this helpful?:
Tracy said about Cheffins
Services : Sales( As a Vendor )Date: 6th Jan 2025
Fantastic communication and customer service throughout the sale of my property , thank you Caroline and Alfie for all your help , would have no hesitation in recommending you both 5* service!!
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By : Marketing
Jan 17, 2025Thank you very much for your 5*...
Cheffins (Caroline and Alfie) ...
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5 Star Review
Caroline
Alfie
By : 'Chloe'
Branch : Haverhill, 27a High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB9
Jan 3, 2025
People found this helpful0
Cheffins (Caroline and Alfie) provided an excellent service from start to finish. Both were enthusiastic, proactive, and always kept us informed throughout the process. They went above and beyond to ensure everything moved smoothly, right up until completion. We couldn’t have asked for ... Read Full Review
Comments (1)Cheffins (Caroline and Alfie) provided an excellent service from start to finish. Both were enthusiastic, proactive, and always kept us informed throughout the process.
Was this helpful?:
Chloe & Yucando said about Cheffins
Services : Sales( As a Vendor )Date: 3rd Jan 2025
Cheffins (Caroline and Alfie) provided an excellent service from start to finish. Both were enthusiastic, proactive, and always kept us informed throughout the process.
They went above and beyond to ensure everything moved smoothly, right up until completion. We couldn’t have asked for a more dedicated and professional team to help sell our property.
Highly recommended!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Jan 17, 2025Thank you very much for your...
Cheffins is reliable estate ...
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5 Star Review
Caroline
Max
By : 'Venkata'
Branch : Haverhill, 27a High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CB9
Jan 2, 2025
People found this helpful0
Caroline is a great and very helpful and always provides updates, Cheffins is a reliable estate ... Read Full Review
Comments (1)Was this helpful?:
Venkata S M R Gudimetla said about Cheffins
Services : Sales( As a Buyer )Date: 2nd Jan 2025
Caroline is a great and very helpful and always provides updates, Cheffins is a reliable estate agents!!
The UK's Largest Customer Review Website for the Property Industry
By : Marketing
Jan 17, 2025Thank you very much for your...
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