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The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 39 Reviews
93% Recommended
100% sales valuation accuracy
89% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
City & Urban-international
Waterfront Studios 1 Dock Road, London, Greater London
E16 1AG
02072757878
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
18 | 2 | 9 | 2 | 3 | 0 | 0 | 0 | 4 | 1 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 97% | £250,000 | £410,000 |
Lettings | 89% | 97% | £650 | £3,500 |
All complaints must be sent
Last updated at 6/14/2018, 7:36:34 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Pheobe'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E8
Worst Agency in London For personal reasons I had to leave the property early. When I notified the agency their first priority was trying to make me pay additional fees (because by law they are no longer are allowed to charge over £50 for admin, note that this agency adds VAT, just to ... Read Full Review
By : 'Joe'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E5
We’ve used City & Urban International to manage our properties for a few years now. Our experience with them has been excellent. They have given us great advice, ensured that matters are dealt with quickly and efficiently. As a result of this, we have a very good working ... Read Full Review
Waheed
By : 'Alliea'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E16
A friend of mine recommended this agency as I was relocating from London and I wanted to rent out my flat, but was very apprehensive about leaving it to an agency due to the horror stories you hear about. I found the agency to be very professional, polite and knowledgable. Due to the market ... Read Full Review
By : Waheed
Aug 7, 2019Thanks you so much for the kind words, we are glad to have been able to help rent the property for you in good time. regards...
Shaheed
Waheed
By : 'Elizabeth'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8
Waheed & Shaheed were fantastic as agents, they went above and beyond to help me secure my new home. They ensured the space was brought upto spec & was ready to move into. When I had a few issues with my reference they were fantastic and worked hard at getting that sorted out. I would not ... Read Full Review
By : Waheed
Dec 18, 2017Thank you for the kind words. We are glad you're enjoying your new...
Claudia
By : 'DenysLu'
Branch : London ,Waterfront Studios 1 Dock Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E2
Con: - Late for viewing appointment - Lots of typos in all correspondence - Took over £3k off me and then gave the flat to someone else - Overall unprofessional Pro: - Did give me my money back, which, at that point, came almost as a ... Read Full Review
Fees are alright
Shaheed
By : 'BG'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : E8
Excellent to have a one-stop letting and management service local to our property. Shaheed has an excellent manner: competent, friendly (but not pushy), courteous. Past experience of leasing for owner occupiers of ex-local authority flats was a major further plus for us. Very good communications ... Read Full Review
Very competitive compared to other agencies. Fees structured so you don't see anything from first month's rent, you get about a third of 2nd month's rent, almost all from then on.
By : 'Andriana'
Branch : Highbury, 15 Highbury Corner
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : N5
Don't list with anyone else! With C&U you are a top priority at all times - communication was quick, viewings were professional and Shaheed is trustworthy and friendly. Great experience, highly ... Read Full Review
Good
Waheed
By : 'Jacqui'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Rent PCM : £2700
Would you recommend ? : Yes
Postcode : E8
We are more than pleased with the service that we have received from Waheed at City and Urban Broadway Office. He has been most helpful in renting our appartment for us and took all the stress out of organising from a distance. When all other agencies advised us that the market was difficult and ... Read Full Review
Having compared 4 major agencies, he was 30% less than the cheapest of them and willing to spend more time to find us the right clients.
Waheed
By : 'c.'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : E8
Excellent and personable service. So far everything has gone very smoothly. The found tenants in record time and communication is always easy and within excellent time ... Read Full Review
Very reasonable
Very reasonable
Waheed
By : 'Brendan'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E8
Waheed was great to deal with in regards to selling my property. I decided to use City and Urban as they were local to the property, and had good knowledge of the local market and values and was not disappointed as a sale was agreed ... Read Full Review
The fees are competitive with other agents in the area.
The fees are competitive with other agents in the area.
Waheed
By : 'JamesCooper3000'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8
Waheed was fantastic. Helpful and diligent throughout the entire journey. I've never had such a smooth moving in process into a new property. I couldn't recommend him more ... Read Full Review
Cheaper than many agencies and no hidden fees.
Cheaper than many agencies and no hidden fees.
Waheed
By : 'AP'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N16
Really smooth process from start to finish. Waheed made everything as straightforward and easy as possible. I was expecting things to be quite stressful as house moves often are but everything worked like clockwork. I'd always go to Waheed and his colleagues should I moving house in the future ... Read Full Review
Good
Good
Waheed
By : 'Cavan'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E8
Over the past 10 years Waheed has been tasked with finding potential tenants for my property, he has always gone about his search in an efficient, calm and professional manner and as a result the flat rarely stays empty longer than the allocated viewing period. He is extremely approachable, ... Read Full Review
Very good
Very good
Waheed
By : 'Lesley'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Sales( As a Vendor )
Sold price : £410000
Would you recommend ? : Yes
Postcode : E8
Hi i found all the staff very helpfull and happy to help. I mainly dealt with Waheed if i left messages or emailed he was always quick to respond and kept me updated with what was happening first with viewings and then with the progress of the sale. Would happily recommend them to friends and ... Read Full Review
Shueb
By : 'Will'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Tenant )
Rent PCM : £1885
Would you recommend ? : Yes
Postcode : E9
We found Shueb to be great from the very off. He was completely upfront with us regarding the current state of the market, and was also very flexible when it came to booking a viewing on a property that we particularly liked. We found Shueb to be very personable and also thorough, he was of great ... Read Full Review
Waheed
Shueb
By : 'SimonW'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Rent PCM : £2383
Would you recommend ? : Yes
Postcode : E5
City and Urban have always provided a professional service to me in the time I have been letting my property. They have provided good advice and have always managed to find tenants with the minimum of fuss. I can strongly recommend ... Read Full Review
By : 'Not'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E5
This is the first time I have dealt with them and it was not a very good experience at all, no doubt they are quick but I decided to pull out and they wrote me a very rude email. I think it is unacceptable and not professional at all. I thought they were suppose to be acting on my behalf. Would not ... Read Full Review
By : .
Jun 24, 2015Dear Customer I am sorry you felt the need to write such a response, if you could provide some more information as to who you are and what property this is relation to, i can try to provide you...
Waheed
By : 'Chandresh'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : LOND
They were very helpful, courteous and find the tenant very quickly for our flat. We will certainly recommend them to anyone. They have a very good knowledge of local ... Read Full Review
Waheed
By : 'Hackney'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : E9
Mr Aslam provided an efficient and welcoming service. I was impressed at how prompt he was with any information or documents that were requested. It was an impressively painless process where my property was rented in less than 48 hours. I would certainly recommend City and Urban at Broadway ... Read Full Review
Very satisfied with the fees incurred.
Very satisfied with the fees incurred.
Waheed
By : 'boblatif'
Branch : Hackney, Waterfront Studios 1 Dock Road
Services : Letting( As a Owner )
Sold price : £385000
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : E8
That rarest of commodities, an honest, reliable, hard working agent who you can actually trust. City and urban manage several properties for me. And I have also bought and sold properties with them. I always get a very personal service and have constant access to staff members when i need ... Read Full Review
In line with market rates. Not the cheapest but good and reliable
In line with market rates. Not the cheapest but good and reliable