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The UK's Largest Customer Review Website for the Property Industry
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4.3/5, 226 Reviews
85% Recommended
86% sales valuation accuracy
70% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 86% | 88% | £46,000 | £352,000 |
Lettings | 70% | 88% | £375 | £1,200 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
22 | 3 | 52 | 8 | 58 | 7 | 44 | 2 | 15 | 15 |
Cowell & Norford
106 Yorkshire Street, Rochdale, Lancashire
OL16 1JY
01706 860444
In the first instance please put your complaint in writing to our Sales Manager, Christina Lancaster. We are also a member of the Property Ombudsman Scheme
Last updated at 10/30/2017, 9:00:55 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Hayley
By : 'Lisa'
Branch : Milnrow, 88 Dale Street
Services : Online Auctions
Would you recommend ? : Yes
Postcode : OL11
We were very happy with the service provided by Cowell & Norford. In particularly Hayley was fantastic and went above and beyond to help us complete on our sale. Nothing was too much trouble and I would highly recommend using this estate ... Read Full Review
Christina
By : 'David'
Branch : Rochdale, 106 Yorkshire Street
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : Yes
Postcode : OL11
I am a property professional and work with many agents. Christina and the team have gone above and beyond what I could have hoped for in terms of the levels of customer service and professionalism, it has been outstanding. They are a pleasure to work with and I can't recommend them highly ... Read Full Review
Hayley
By : 'Declan'
Branch : Milnrow, 88 Dale Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OL16
Outstanding service managing the rentals and sales of my properties - I'm especially impressed with Hayley and Jonny, who have been lovely to work with and who have done a fabulous ... Read Full Review
Christina
Dominique
By : 'Sarah'
Branch : Rochdale, 106 Yorkshire Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : OL16
I bought a house recently through Cowell and Norford, the transaction was dealt with by Christina Lancaster and Dominique. Excellent communication and highly professional throughout. Really impressive customer service, I would not hesitate to recommend their services, and would use them for any ... Read Full Review
By : 'Al'
Branch : Milnrow, 88 Dale Street
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : OL12
Wouldn't even give it a 1 star. No management skills. Favor the the tenants over the landlord even tho its the landlord paying. Avoid at all cost. Quick to take the ... Read Full Review
Hayley
By : 'David'
Branch : Milnrow, 88 Dale Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OL16
The sale of our property and the purchase of our new property, was handled brilliantly by Christina and Hayley from start to finish. They kept in regular contact with us. This is the second time we have used Cowell and Norford and highly ... Read Full Review
Christina
By : 'Joanne'
Branch : Milnrow, 88 Dale Street
Services : Online Auctions
Would you recommend ? : Yes
Postcode : OL10
The team at Cowell Norford have been amazing from start to finish. Christina has been exceptional in keeping me updated with progress of sale and purchase. She has chased the solicitors whenever necessary and liased with myself and my buyers, keeping us all in the loop. When I have had concerns ... Read Full Review
Dominique
Christina
By : 'Amanda'
Branch : Rochdale, 106 Yorkshire Street
Services : Sales( As a Vendor )
Sold price : £97000
Would you recommend ? : Yes
Postcode : OL16
Very friendly and professional service kept me outdated with progress all the way ... Read Full Review
Christina
Dominique
By : 'Amanda'
Branch : Rochdale, 106 Yorkshire Street
Services : Sales( As a Vendor )
Sold price : £97000
Would you recommend ? : Yes
Postcode : OL16
Very friendly and Professional kept me up date with progress ... Read Full Review
Christina
By : 'Ben'
Branch : Rochdale, 106 Yorkshire Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OL12
I have recommended potential sellers to use C&N. All staff are eager and Christina is especially helpful; this was hugely appreciated when it’s something as nerve wracking as purchasing a house. Thank ... Read Full Review
Suzie
By : 'Leilani'
Branch : Milnrow, 88 Dale Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : OL11
Suzie was amazing and helpful and made the process stress free and easy. She kept us well updated and helped us through the process giving us regular updates and explaining things well. Me and Corey thank you for your time and ... Read Full Review
Suzie
By : 'Laura'
Branch : Milnrow, 88 Dale Street
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : OL16
We've just got our new home, which is such a stunner ! There were some difficulties in the referencing process, however, Suzie and the rest of the team at Cowell & Norford were extremely supportive and patient, always with a smile and encouragement. Therefore, 5 stars are not enough ... Read Full Review
Suzie
By : 'Lydia'
Branch : Milnrow, 88 Dale Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BB10
Suzie was the most amazing help throughout the process. No question was too much. Right from booking a viewing to getting the keys! She was so helpful in every aspect and I would highly recommend ... Read Full Review
Danielle
By : 'Pete'
Branch : Bury, 14 The Rock
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : No
Postcode : OL11
I have worked with some poor estate agents, indeed estate agents are renown for being useless, but this group were the worse I have ever encountered. When my father in law passed away we had the task of selling his house to pay off the lifetime mortgage that he had on it. A task made all the ... Read Full Review
Hayley
Jonathan
By : 'Susan'
Branch : Milnrow, 88 Dale Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : OL16
We bought our current and previous home with the help of the Milnrow Team. We couldn’t thank Both Haley and Johnny more. They had the patience to deal with our changing wishes and both worked professionally, always getting back to us when they said they would. They are both down to earth ... Read Full Review
By : 'Nathan'
Branch : Milnrow, 88 Dale Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : OL16
Booked a viewing for a property in Littleborough. Attended the propert, but already had a 'sold' sign outside their property. Received no update from the estate agents. Contacted advised telephone number but received no reply. Very disappointed. I do recommend the office, to please keep ... Read Full Review
By : 'Lesley'
Branch : Milnrow, 88 Dale Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : OL15
Cowell & Norford state that they are the number 1 estate agents in Rochdale. Do not believe them. They advised my house as sold when it wasn't. Communication was poor & when I contacted them for help when it looked like the sale was going to fall through the sales agent didn't ... Read Full Review
Dominique
By : 'Saf'
Branch : Rochdale, 106 Yorkshire Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : OL11
Requested a viewing for a property after emailing them, I was asked several personal questions one being if I had an AIP & how much deposit I was looking to put down, I answered everything, she then started suggesting and moreover pushing me to go with their own brokers despite my self ... Read Full Review
By : 'UnhappyBuyer'
Branch : Rochdale, 106 Yorkshire Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £190000
Would you recommend ? : No
Postcode : OL12
Requested a viewing for a property, we were asked if we had an AIP, we did however they continued to push to make us to go with their brokers despite us repeatedly telling them we were happy with our rate. They then sent an unprofessional email demanding our AIP in the email title with no message ... Read Full Review
Harry
By : 'Zehda'
Branch : Rochdale, 106 Yorkshire Street
Services : Surveying
Would you recommend ? : Yes
Postcode : OL11
I had spoken to harry from the sales department and ben from the letting department they are a legend to speak to give some good advice on both propertys very reliable and trustworthy hope we have more agents like these 2 keep up the hard work. ... Read Full Review