Fineholm

When we first moved into the property, the letting agents were fantastic, very helpful & quick to respond, I had a problem with the tap & they sent someone out straight away. Further down the line they left me with birds flapping around in the boiler cupboard, sometimes managing to get ... Read Full Review

I would like to thank Taryn for being so efficient and fast responding to all our enquiries. It is truly appreciated by ... Read Full Review

Extremely transparent about their service, requirements of the landlord, etc. Very helpful. Took the time to explain what we needed to ... Read Full Review

Leaks, faults, no repairs, no response. An exhausting 2years of appalling service or lack of. Not to be relied on or trusted to respond or honour commitments. Treat tenants as a commodity. Moved in to a temporary repair in the ceiling, moved out to repair having fallen off and water freely ... Read Full Review

Highly satisfied customer experience from Taryn, very helpful & comfortable conversation. Your excellent work is always appreciated Taryn Thank you ... Read Full Review

Caroline and Stephanie have been absolutely wonderful in helping my daughter find a flat near the University of Glasgow. R is a post graduate student studying Information Management and Preservation at the university. Her goal was to live in her own apartment in Glasgow; Stephanie and Caroline ... Read Full Review

The worst letting agents I've ever had. They will try and steal your money!! Tried to scam us with our deposit so went to the adjudication process with Safe Deposits Scotland and they awarded us almost all of our money back. Do not rent a flat from these people they are liars and are ... Read Full Review

Rented 2 flats over a 9 years period. My experience of dealing with Fine Holm was a smooth one; especially with Leanne (she was my point of contact for any maintenance issue). No estate agency are perfect , but after hearing so many horror stories about some in Edinburgh; I would defo recommend ... Read Full Review

Caroline Connelly in Maintenance section is just super! Both my flats were up for re letting recently and Caroline was super organised and responsive had solutions that took the stress off me. My Dad would normally pop up between lets but he has not been well and what I thought would be a real ... Read Full Review

The agent I spoke to on the phone, whose name I did not get, was unhelpful and unprofessional. I understand that this is a busy time, but I work evenings, and so the agent telling me to "call within a few hours of a property being listed" was incredibly unhelpful, and in my opinion, ... Read Full Review

Caroline C. has been an asset for Fineholm! She dealt with every issue professionally, effectively, efficiently, and in a timely ... Read Full Review

Great service, the gentleman that dealt with me Taryn always replied to my emails and questions quickly, the whole process was ... Read Full Review

Innovative, quick and painless experience! Taryn was quick with answers and giving essential information, Vouch application process was excellent and very user ... Read Full Review

This is my second time renting with Fineholm and what a pleasure it has been. The staff members are professional and very polite. I would highly recommend Fineholm ... Read Full Review

Great service so far. Any issues, questions or complaints are dealt with efficiency and seriousness. I am happy to continue being a tenant with this company. Caroline has been a great maintenance manager so far. Thanks very much for your ... Read Full Review

Taryn brown was amazing!! He helped me a lot and is been really nice and patient answering my questions. I'll be moving to glasgow from london and most of the people had a problem of me not doi g viewings and he never had any problem.. is more he helped a lot and made me feel he is got ... Read Full Review

Recently Microwave exploded .. Needed a replacement and Linda sorted it. Excellent and efficient service from Linda .. Thank you ... Read Full Review

Our boiler recently broke for over a week which was frustrating but Linda was brilliant throughout it all. She did all she could to get the new boiler approved promptly and kept us updated each day with progress updates - even sending emails after 9 o’clock at night. We have had many ... Read Full Review

Recently our hot water and heating was closed off due to issues with the boiler. This resulted in an 8 day period were we were left without heating and hot water. Having had issues with Fineholm at the beginning of our tenancy I was especially anxious to see how the situation would be ... Read Full Review

Excellent service from Linda Thomson with organising the replacement boiler for my property and dealing with my tenant, who was reluctant to allow access to have the boiler replaced. Great communication to me from Linda ... Read Full Review