The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 578 Reviews
98% Recommended
99% sales valuation accuracy
97% sales fee satisfaction
Hills
Sentinel House, Albert Street, Manchester, Greater Manchester
M30 0SS
0161 7074900
No Branch Video found...
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 99% | 97.00% | £60,000 | £1,920,000 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
63 | 1 | 98 | 8 | 244 | 4 | 143 | 1 | 10 | 6 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Hills Residential compliant procedure 1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager. 2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date. 3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address: Branch Support Stanley House, 19-23 Crofts Bank Road Urmston Manchester M41 0TZ who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing. 4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below: The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 11/6/2017, 4:52:20 AM by allAgents
Olivia
By : 'Emma'
Branch : Lettings, Sentinel House
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M6
We can’t recommend Hills highly enough! Olivia and Kirsty were second to none in finding us some lovely tenants within 3 days of putting our rental up with them (including the weekend!!) They answered any questions we had and everything ran so smoothly. We wouldn’t use anyone ... Read Full Review
Rebecca
By : 'Katy'
Branch : Lettings, Sentinel House
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M1
Hills have totally exceeded my expectations in the help they gave me in setting up a tenancy for me in my property. They were super available and responsive to my emails - always hearing back within hours. They organised everything for me (painters, new carpet, house clean) as well as finding and ... Read Full Review
Sarah
By : 'Sue'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M30
Just sold my house through Hills and I cannot recommend them enough. Very professional and kept me informed all the way. The whole team were fantastic but have to say both Sarah and Rebecca who dealt with my property were ... Read Full Review
By : 'Vivien'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M6
I am in the process of selling a property and, even with some difficulties, the service here has been exceptional. This is the second property my family have sold through Hills and have been very happy with the support they have given on both occasions. Nothing is too much trouble for the staff, ... Read Full Review
Rebecca
By : 'Oton'
Branch : Lettings, Sentinel House
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : M30
Rebacca Gibson is a highly skilled property professional who handled all my transactions in a professional manner. She pays Great attention to details and i will surely recommend her and Hills properties to ... Read Full Review
By : 'Suraj'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M6
Easy to get in touch with, come back to you quickly and knowledgeable. Would use again. Thanks Hills, speak ... Read Full Review
Tia
By : 'James'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Buyer )
Sold price : £190000
Would you recommend ? : Yes
Postcode : M30
Myself and my brother are first time buyers and Hills have been brilliant so far in our journey to joining the property ladder! The Team at Hills have been super helpful in assuring us and keeping us informed every step of the way so far so I couldn't recommend them enough. One of their ... Read Full Review
Tia
By : 'Jackie'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M6
Tia from Hills has been a great help in navigating my recent purchase. She has been very good at liaising between me and the vendor to smooth out the ... Read Full Review
Rebecca
By : 'Kay'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M30
I rented a house through Hills , Eccles and Rebecca handled everything.Rebecca's communication with the landlord and myself was brilliant. As it was my first time renting I was a bit of a novice. Rebecca put my mind at ease by making sure everything was in place ready for my moving in date. I ... Read Full Review
Tia
Charlotte
By : 'Lisa'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M30
Amazing communication through out ….. highly recommend ….. Tia and Charlotte was only a phone call away to help with ... Read Full Review
Rebecca
By : 'Monica'
Branch : Lettings, Sentinel House
Services : Letting( As a Owner )
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : M6
I've had a fantastic experience of letting my house out with Hills Residential. Rebecca Gibson is positive, engaging, helpful and supportive throughout, always quick to reply and so willing to go above and beyond! Definitely ... Read Full Review
By : 'Carmel'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M5
Hills have made my experience of buying and selling a property so easy. All the staff are helpful experienced and friendly. Nothing has been to much trouble and I have been made to feel like I am their only client. I would recommend hills to anyone looking to sell or buy,, in fact I already have !! ... Read Full Review
Rebecca
By : 'Calvin'
Branch : Lettings, Sentinel House
Services : Letting( As a Tenant )
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : M6
Amazing co-operation! Respectful and great to work with all around! Had us moved in so quick! Thank you Rebecca ... Read Full Review
Rebecca
By : 'Leah'
Branch : Lettings, Sentinel House
Services : Letting( As a Tenant )
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : M6
So happy with our new home. Thank you to Becci who helped make the process quick and easy for ... Read Full Review
Tia
Beth
By : 'Nush'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Buyer )
Sold price : £186000
Would you recommend ? : Yes
Postcode : M30
Had an impossible task, teeing up lots of viewings over a very brief window of time, with somewhat narrow preferences! Thankfully, Tia and her colleagues were able to chat me through the initial stages, keep me up to date with what was happening and ultimately helped me to plan a full itinerary ... Read Full Review
Ryan
By : 'Leila'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : M5
The Hills agency has been a refreshing change to working with other companies in the past. Everyone I have had contact with so far has been authentic, knowledgeable and really helpful. Ryan and Rebecca are both so supportive with any questions i have and very friendly yet ... Read Full Review
Brogan
By : 'Aishat'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M6
Brogan is the agent that attends to me and wow she is a Darling. Very Polite, calm, understanding. I can't wait to contact her when I want to buy my own ... Read Full Review
Rebecca
By : 'Jeni'
Branch : Lettings, Sentinel House
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : M23
I feel peace of mind with Rebecca looking after my property. She's so helpful and sorts everything out so I don't have to worry. I recommend her ... Read Full Review
Tia
By : 'Danielle'
Branch : Salford & Eccles, Sentinel House, Albert Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M30
I cannot recommend hills enough! They have always been happy to answer my thousands of questions! I have sold and bought property with hills and they have been excellent with both! Tia has been AMAZING! Super helpful and has gone above and beyond with anything I have asked or ... Read Full Review
Rebecca
By : 'Sadaf'
Branch : Lettings, Sentinel House
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M30
Professional and Punctual! Thank you being personal and attentive throughout the whole process! All documentation was flawless and provided right on ... Read Full Review