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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.5/5, 141 Reviews
89% Recommended
92% letting valuation accuracy
94% letting fee satisfaction
Lime Property
The Pod, St Andrews Quay, Hull, East Riding of Yorkshire
HU3 4SA
01482 216060
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 49 | 5 | 66 | 10 | 2 | 0 | 4 | 0 | 3 | 2 |
LIME PROPERTY COMPLAINTS HANDLING PROCEDURE If you have a complaint, then this note sets out the procedure that Lime Property will follow in dealing with that complaint. 1. Details should be referred to the Office for the attention of Sam Humphreys, Managing Director, who will deal with the matter: Sam Humphreys, Managing Director The Pod St Andrews Quay Hull HU3 4SA Telephone: 01482 216060 Email: sam@lime-property.co.uk 2. Where your complaint is initially made verbally, you will be requested to send a written summary or email of your complaint to the person dealing with it. Once we have received your written summary of the complaint, we will acknowledge your letter/email within seven days. 3. Within 21 days of receipt of your written summary, the person dealing with your complaint will write to you in order to inform you of the outcome of the investigation into your complaint and to let you know what actions have been or will be taken. 4. Should you not be satisfied with the outcome of the investigation you do have the right to lodge your complaint with The Property Ombudsman . There contact details along with advice on how to register a complaint can be found at www.tpos.co.uk
Last updated at 11/2/2017, 6:27:50 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 92% | 94.00% | £325 | £3,290 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Joanna'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HU5
Absolutely useless, unsympathetic lying staff they employ. I'm about to report, for the 3rd year running, a leak in my bathroom ceiling that makes shooting on the toilet without an umbrella an unpleasant ... Read Full Review
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By : 'VM'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : No
Postcode : HU1
The worst property agency. Unprofessional, lazy, lying staff. Cannot believe we gave them so many chances (full management as well) and they have repeatedly disappointed us. First of all, they rented out the property to a tenant that made a HOLE IN THE WALL (with BLOOD splatter) and also a HOLE IN ... Read Full Review
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By : 'Andy'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : HU3
Do Not Trust, they will ask for a holding deposit even after the property has been let to someone else, no refunds on these deposits, also the flats they advertise and ones viewed are different usually in very poor state, save your money and look ... Read Full Review
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Jemma
By : 'Ria'
Branch : Hull, The Pod, St Andrews Quay
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : HU3
Jemma was friendly and helpful. Jemma answered our questions quickly and was very knowledgeable. so glad we used Lime to sell our house. Highly ... Read Full Review
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Maggi
By : 'David'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : HU5
Maggi has been great. Her communication has been excellent, very friendly and makes the whole process as easy as ... Read Full Review
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Maggi
Beki
By : 'Tarek'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HU3
Maggie is really friendly and helpful. She is extremely communicative and quick to answer all my questions. She helped me to move in date as much as She can. Thank you so much Highly ... Read Full Review
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Jemma
By : 'John'
Branch : Hull, The Pod, St Andrews Quay
Services : Sales( As a Buyer )
Sold price : £360000
Would you recommend ? : Yes
Postcode : HU10
Lime Property was the estate agent managing the sale of the property I was purchasing. If it wasn't for the professionalism, kindness and understanding of Jemma I am sure the sale would not have completed. I cannot praise Jemma or the company more highly then to give them 5 stars. I went ... Read Full Review
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Clark
By : 'Gaz'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HU13
Great service, great communication. Our estate agent Clark introduced us to the property and was really polite and courteous, the process afterwards was really straight forward and he helped us the whole way. Would recommend using Lime properties to anyone looking to move, buy or ... Read Full Review
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By : 'Rachael'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HU1
Really friendly and polite staff - quick to reply and always helpful. First time moving and it's been made a lot easier thanks to the ... Read Full Review
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Beki
By : 'Karren'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HU3
Beki was very accommodating and is responsive to our queries even if she's on off duty.. The flat is nice and is really accessible to the hospital as well as the city centre and other tourist destinations. ... Read Full Review
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Beki
By : 'Kaysia'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HU3
Beki was more than helpful in finding us a place to stay. She was extremely honest, upfront, and was able to find us a great place that fit right in our price range! She was extremely communicative and easy to reach to answer any of our queries at all times. Highly ... Read Full Review
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Beki
By : 'Donne'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : HU1
Beki was spectacular at finding a property of our preference. She also was very accommodating when we arrived. She has done an amazing job in providing for our real estate needs in the ... Read Full Review
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Maggi
By : 'Joseph'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : No
Postcode : HU5
Maggi was very professional when dealing with my property near Newlands. I can only reccomend Lime Property if the rest of her collegues are of the same caliber. Lime made the process significantly easier to let out my property whilst working far away from Hull as a result of their paperless ... Read Full Review
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Maggi
By : 'Mohammad'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Rent PCM : £360
Would you recommend ? : Yes
Postcode : HU3
Its really good and nice studio, the lime staff was really helpful and willing to give any information I need . I strongly recommend dealing with lime Company as a letting ... Read Full Review
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By : 'Paul'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : HU5
Thanks to Naiomi for her help with an insurance question with a house of mine... Would have been s nightmare without her ... Read Full Review
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Lauren
By : 'Diana'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : HU7
Huge help from my agent, she made everything a lot easier and helped me with all the information I ever needed. Everything happened so fast and great service. Thank you! ... Read Full Review
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Beki
By : 'Dee'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HU3
Professional all through. Beki was fantastic, her response to email was timely. The team worked around my schedule. Great ... Read Full Review
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No
By : 'Francis'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : HU9
Elaine has been the Lead Manager of my properties in Hull for about a decade! Can you believe that? YES. She is an exceptional human being, quintessential professional and a model of efficiency in handling issues relating to my properties. Communicates promptly and politely. She is transparent in ... Read Full Review
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Beki
By : 'Neil.'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Owner )
Rent PCM : £5
Would you recommend ? : Yes
Postcode : HU5
Beki & her friendly team are just the best Any issues at all are so quickly and expertly resolved Trust them all 100 per cent Would recommend them to anyone for amy of there ... Read Full Review
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Naomi
By : 'Suresh'
Branch : Hull, The Pod, St Andrews Quay
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HU2
I have known Naomi for the last two years. She has successfully resolved many important issues with my property in Hull. She remembers and understands the priority of each problem and keeps me informed of the progress. She has very good telephone manners and always shown willingness to undertake ... Read Full Review
