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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 12 Reviews
100% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Miles Byron
105 Victoria Road, Swindon, Wiltshire
SN1 3BD
01666289009
At MILES BYRON Real Estate we strive to provide the best possible levels of service to all of our customers at all times. However there might be the rare occasion that you feel the levels of service has slipped and not met your level of expectation. The following information has been created to assist you in making us fully aware of any issues/concerns you may have so that we can resolve them as professionally and efficiently as possible for you. Please inform us with any specifics you are unhappy/not satisfied with regards to the service we have provided you with and how you feel we could resolve them for you. This needs to be provided in writing or alternatively please email it to us. Details are as follows: Address To Write To: Mr Richard Whatton 12 Vale Leaze Little Somerford Chippenham Wiltshire SN15 5JS Email Us: milesbyron@mail.com By providing your complaint to us in writing it will assist us in fully understanding your issues/concerns, which in turn ensures we investigate them fully and fairly. Regardless of how we receive your complaint, we will acknowledge receipt in writing within 3 working days. Your complaint will be considered by the relevant manager. In the written acknowledgement from us, you will be advised, who is to be responsible for investigating your complaint. You will receive a detailed response within fifteen working days of our receiving your complaint. If further time is required e.g. to receive reports from a third party, then you will receive a written explanation for any delay at the end of the fifteen working day timeframe. WHAT HAPPENS NEXT? We are committed to ensuring all complaints are fully and fairly addressed. We respect you rights to take any complaint to a third party and we will fully cooperate with them. Therefore, in our final letter to you, we will always confirm when a deadlock situation has been reached, which signals that we have come to the end of our internal complaints procedure. If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to 'The Property Ombudsman'. The address is as follows: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: 01722 333 306 Email: admin@tpos.co.uk Website: www.tpos.co.uk Please Note: You should refer the matter as soon as possible after receiving our final response, but always within 12 months of the date of our last letter to you. You must have passed through our internal complaints procedure for 'The Property Ombudsman' to consider your complaint.
Last updated at 3/17/2023, 9:48:34 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
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| 0 | 0 | 0 | 0 | 6 | 0 | 4 | 0 | 2 | 0 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £160,000 | £700,000 |
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Richard
By : 'Giovanna'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN3
Well what can I say what a wonder man Richard is . I have known him many years . He is a true professional at his job . Never pressures you into anything . I would certainly recommend him to anyone who is thinking of putting there home up for sale . I will be doing that in the near future . Thank ... Read Full Review
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Richard
Richard
By : 'Iulian'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SN1
Richard is one of the best agent whom I meet serious and very helpful, he was very honest and straight person. Strongly ... Read Full Review
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Richard
By : 'Hayley'
Branch : Chippenham, 105 Victoria Road
Services : Other
Would you recommend ? : Yes
Postcode : SN25
If you are looking for an honest and trustworthy Estate Agent who genuinely makes you feel listened too, we would definitely recommend Richard who has gone above and beyond in helping us on our journey to find our next ... Read Full Review
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Richard
By : 'Joanne'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Buyer )
Sold price : £700000
Would you recommend ? : Yes
Postcode : SN4
Richard goes above and beyond for buyers and vendors. He is one of the best estate agents I have had the pleasure of working with. He makes the effort to understand what your needs are and goes out of his way to try and meet these needs. I would highly recommend Richard - not your average estate ... Read Full Review
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Richard
By : 'Mike'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GL7
Richard is excellent. He always goes out his way and makes time for any questions I need answered. I have bought and sold properties with Richard over a number of years and find him very professional and ... Read Full Review
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By : 'Shirley'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN3
It has always been about your professionalism and genuine concern first and foremost - well that's how you made me feel, so thank you once again for a fabulous ... Read Full Review
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Richard
By : 'Sonia'
Branch : Chippenham, 105 Victoria Road
Services : Other
Would you recommend ? : Yes
Postcode : BS1
I dealt with Richard, whom I found extremely personable and absolutely hard working. He was extremely helpful and very courteous and polite throughout. This I find in stark contrast to some other agents who dont seem too bothered to ensure a highly professional service. I would highly recommend ... Read Full Review
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Richard
By : 'Adam'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : Yes
Postcode : SN2
Rich goes above and beyond for his clients. Very honest, helpful and knowledgeable. Would highly recommend without hesitation having used his services to buy and sell houses for many ... Read Full Review
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Richard
By : 'Jaz'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Vendor )
Sold price : £313500
Would you recommend ? : Yes
Postcode : SN25
Rich is without doubt the best agent I have had the pleasure of working with. His personable nature and consistent communication with me through my sale process was truly remarkable. Not only is he fantastic at managing and progressing the process, but he also managed to sell my house within a week ... Read Full Review
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Richard
By : 'Melissa'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SN25
Richard is amazing! He always kept us up to date, and is always available to help when needed. The most helpful estate agent I have ever dealt with. He always goes above and beyond to do his best to help when needed. I have nothing but praise for Richard. The industry needs more ... Read Full Review
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Richard
By : 'Jennie'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN4
Rich is without doubt the hardest working estate agent in the business and gets the results he deserves. Just the most fantastic experience selling my house through him and I will recommend him to everyone I know. I know he’ll go far with his down to earth yet extremely professional ... Read Full Review
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Richard
By : 'Darren'
Branch : Chippenham, 105 Victoria Road
Services : Sales( As a Vendor )
Sold price : £440000
Would you recommend ? : Yes
Postcode : SN15
Richard has been extremely helpful and responsive. He is very passionate about what he does and this really shows at every stage. He provided excellent advice throughout and was always available to discuss matters. It is great to support small local businesses, especially when they outperform the ... Read Full Review