The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 10158 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 95% | £23,700 | £21,500,000 |
Lettings | 100% | 95% | £275 | £7,500 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
2838 | 103 | 4316 | 315 | 1289 | 27 | 668 | 21 | 511 | 73 |
Northwood
5 London Road,, London, Greater London
SE23 3TW
02082999035
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we accept that sometimes things can go wrong and you might wish to complain. Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it to TPOS. All complaints should be firstly presented to the individual you have been dealing with in the relevant office (Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to the Director: Stuart Williams Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response from the director setting out her findings in writing and details of how she believes your complaint can be resolved will be received within 7 working days. If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint once again and give a ‘Full and Final’ response within 7 days. If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal complaint procedure as outlined above. They will then review your complaint. Details of how to do this are contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or online at www.tpos.co.uk
Last updated at 1/16/2025, 11:40:25 AM by allAgents
£277 pw | £1200 pcm
2 Bedroom Flat House to Rent - Bishopfields Drive, off Leeman Road, , York, YO26 4WY
£202 pw | £875 pcm
1 Bedroom Flat House to Rent - Padwell Road , , Southampton, SO14 6QX
£127 pw | £550 pcm
1 Bedroom House Share House to Rent - Alfred Street, SO14
£225 pw | £975 pcm
1 Bedroom Flat House to Rent - Lydgate Close, Thornhill, SO19
Joshua
By : 'Lilli'
Branch : Ashford, Bridgewater House, 4 Victoria Road
Services : Sales( As a Vendor )
Sold price : £358000
Would you recommend ? : Yes
Postcode : TN26
Fantastic experience working with Stevens again the second ... Read Full Review
Gavin
By : 'Mr'
Branch : Ashford, Bridgewater House, 4 Victoria Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TN23
Northwood (Stevens) provided outstanding support throughout the purchasing process. Gavin managed all aspects of the process professionally and kept us informed at each step. Exceptional service. Highly ... Read Full Review
Robert
By : 'Eileen'
Branch : Dulwich, 493 Norwood Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE27
I have the pleasure of working with Robert from Northwood, to manage the letting and maintenance of our flat and now prepare it sale, and I couldn’t be happier with the experience. From the very beginning, Robert has been professional, approachable, and incredibly efficient. Every question I ... Read Full Review
By : 'Emily'
Branch : Northampton, The Old Gatehouse, 25 Victoria Promenade
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NN1
I Rented a property through Northwood as a tenant. Very professional and thorough documentation. Very professional written conduct. Lovely clean and tidy office. Always prompt in response and very efficient. Felt like I always knew exactly what to do which made the renting process much less ... Read Full Review
By : Suzanna Pickering
Oct 22, 2024Hi Emily Thank you for your lovely comments, we are glad you felt at ease renting with us, we aim to ensure the experience is smooth for everyone so they can enjoy their new...
Rebecca
By : 'jm'
Branch : Forest Hill, 5 London Road,
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
I enquired about a flat that I was interested in renting through email. I got a prompt response from the letting agent and booked us almost immediately for viewing of the flat. Rebecca, the agent, was very professional and met us at the property to view on time. She was so friendly and I felt at ... Read Full Review
Maxine
By : 'Kim'
Branch : Forest Hill, 5 London Road,
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE22
We appreciate Maxine's efforts looking after our property over the last few ... Read Full Review
Maxine
By : 'Munevver'
Branch : Forest Hill, 5 London Road,
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE14
Hi I am absolutely pleased we had Maxine as our property manager. She has been great help and so understanding from day 1. She is very kind and respectful. I definitely recommend Maxine as a property manager she has been ... Read Full Review
Collette
Ally
By : 'Julio'
Branch : Forest Hill, 5 London Road,
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : BR6
Brilliant service, from Collette, we have long term working with this agency, always willing to ... Read Full Review
Joana
Nikki
By : 'Hasan'
Branch : Doncaster, 17a Sandringham Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DN6
Coming from a property background, dealing with Northwood team has been a breeze. They have always been attentive and quick with responding to any queries or matters. From Nikki first attending for the first consultation, again down to earth, transparent and had our best interests in mind ... Read Full Review
Joana
By : 'L'
Branch : Doncaster, 17a Sandringham Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DN3
Excellent service very professional and proactive. Very helpful and takes all the stress of day to day property management away by using Joana at ... Read Full Review
James
By : 'Lois'
Branch : Doncaster, 17a Sandringham Road
Services : Letting( As a Tenant )
Rent PCM : £520
Would you recommend ? : Yes
Postcode : DN12
An absolute credit to the Northwood Team. James is polite, professional, knowledgeable and happy to take on a challenge. He has excellent customer service and communication skills, ensuring regular updates are given which is very much appreciated. Well done ... Read Full Review
Karen
By : 'Gary'
Branch : Doncaster, 17a Sandringham Road
Services : Sales( As a Vendor )
Sold price : £127500
Would you recommend ? : Yes
Postcode : DN2
Very knowledgeable and helpful in a situation where the house was tenanted and arrangements needed to fit in with us and tenants. Additionally, interest rates shot up one month after marketing! Despite this, Northwood found plenty of interested buyers and the property was eventually sold, following ... Read Full Review
Niamh
By : 'Mick'
Branch : Northampton, The Old Gatehouse, 25 Victoria Promenade
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN7
Used Northwood to rent my property for 5 yrs until they carried out the sale as well excellent service over the years nothing was any trouble for the team , I would highly recommend the Northwood team ... Read Full Review
Ally
Rebecca
By : 'Lonneke'
Branch : Forest Hill, 5 London Road,
Services : Letting( As a Owner )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : SE26
Rebecca and Ally from Northwood Estate agency/ Daisy Lets were both highly professional. They found perfect tenants for our flat quickly and made the whole process very easy for us as first time landlords. I would highly recommend ... Read Full Review
By : 'Emilie'
Branch : Warrington, 139 Sankey Street
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : WA5
We cannot fault Beth and Lauren at Northwood Warrington. Such a professional quick service, nothing was ever too much trouble. We were in a desperate position and both acted so efficiently to enable us to be in the property within the same week. As a family we are now happier than ever and that ... Read Full Review
Julie
By : 'Daniele'
Branch : Dulwich, 493 Norwood Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE27
I would like to thanks Stuart and all the Northwood team for their fantastic job. I've been in a rental agreement for 4 years and they provided a very professional management of the property. At last I've decided to sell the property and they manage to find a buyer within a very short ... Read Full Review
Charlotte
Karen
By : 'I'
Branch : Leeds, 64 Harrogate Road
Services : Land & New Homes
Sold price : £290000
Would you recommend ? : Yes
Postcode : LS8
We recently bought our first home with Northwood. They were great to deal with and made all the process so easy. Always ready to help and answer to any question we had. Massive thank you to all the ... Read Full Review
By : 'Angel'
Branch : Warrington, 139 Sankey Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WA5
Beth is professional, friendly and very patience. It's hard time to sell property but Beth is always supportive.She always reply to our questions. Thanks so much ... Read Full Review
Andy
Jade
By : 'Lewis'
Branch : Leeds, 64 Harrogate Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : LS2
I cannot speak highly enough of my experience with Northwood Leeds. From the moment I first reached out to them, their professionalism and dedication to ensuring a seamless renting process were abundantly clear. Throughout my tenancy, they consistently demonstrated a remarkable level of ... Read Full Review
By : 'Christopher'
Branch : Warrington, 139 Sankey Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WA4
Beth has been extremely helpful with the sale of my ... Read Full Review
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