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The UK's Largest Customer Review Website for the Property Industry
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5/5, 146 Reviews
100% Recommended
88% sales valuation accuracy
89% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
Raine and Co
81a High Street, Codicote, Hertfordshire
SG4 8XE
01438 424 266
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
7 | 0 | 8 | 5 | 47 | 2 | 63 | 2 | 4 | 8 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 88% | 95% | £80,000 | £5,000,000 |
Lettings | 89% | 95% | £600 | £1,600 |
Complaints Procedure Raine and Co In-House Complaints Procedure At Raine and Co we are committed to providing a professional service to all of our clients and customers. When something goes wrong, we need you to tell us about it. This will help to improve our standards. If you have a compliant regarding our Sales, Lettings and Management offices, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman. What will happen next? â?¢ We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. â?¢ We will then investigate your compliant. This will normally be dealt with by the office manager who will review your file and speak to the member of staff you dealt with you. A formal written outcome of our investigation will be sent to you within fifteen working days of sending the acknowledgement letter. â?¢ If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. â?¢ We will write to you within fifteen working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman LTD Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP Tel: (01722) 333306 www.tpos.co.uk Please not the following: You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed Through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9/23/2019, 7:09:36 AM by allAgents
By : 'Anon'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL10
The team (Keith, Brandon & Libby) were all totally professional, helpful, friendly and patient. All in all a great service and would recommend Raine to ... Read Full Review
By : Mike Marsh
Aug 3, 2024Thank you for taking your time to leave this review, they are appreciated and we a lad to be of...
Jackie
Steve
By : 'Paolo'
Branch : Codicote, 81a High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SG2
Raine and Co were absolutely fantastic, they were extremely helpful and generous with their time and the whole process from viewings to completion was extremely smooth and pleasurable. The really went the extra mile to accommodate our busy schedule and made themselves available as needed and also ... Read Full Review
By : Mike Marsh
Jul 6, 2024Thank you Paolo for leaving this kind review. We hope you enjoy living in your new...
Keith
By : 'Emma'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Buyer )
Sold price : £420000
Would you recommend ? : Yes
Postcode : AL10
Keith was super helpful and patience when showing us round a bunch of properties. We are now in our new home which we love. ... Read Full Review
By : Mike Marsh
Apr 8, 2024Thank you Emma for leaving this review. we hope you enjoy living in Hatfield Garden Village, it is a lovely and friendly...
Jackie
By : 'grant'
Branch : Codicote, 81a High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SG2
I first put my property on the market two years ago with another local agent and after a year switched agents again before placing it with Raine and Co. I wish i had done so first time. The service was excellent; communications from Libby Marsh kept us informed and the deal on track and Jackie ... Read Full Review
By : Mike Marsh
Apr 5, 2024Thank you Grant for leaving this kind review. We are really pleased that you found Raine and Co helpful. We always try to be different to other agents and go further to help people. Best wishes for...
Libby
By : 'Majid'
Branch : Hatfield, 11 Market Place
Services : Land & New Homes
Sold price : £345000
Would you recommend ? : Yes
Postcode : AL10
I had the pleasure of working with Libby from Rain & Co as my estate agent, and I couldn't be happier with the experience. Libby's professionalism, dedication, and knowledge of the market were evident throughout the process. She provided exceptional service, guiding me every step of ... Read Full Review
By : Mike Marsh
Feb 26, 2024Thank you Majid for leaving this kind review especially on the day that you moved into your new home. Having Libby as a dedicated Sales Progressor does mean that we can all offer a higher standard of ...
By : 'bekim'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Buyer )
Sold price : £365000
Would you recommend ? : Yes
Postcode : AL10
she was very nice and helped us a lot ... Read Full Review
Keith
By : 'Malcolm'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Vendor )
Sold price : £23
Would you recommend ? : Yes
Postcode : AL10
I would just like to say a big thank you to Keith, Brandon, Mike and Libby for the excellent service and assistance you gave me in selling my house in Hatfield. The service I received was very professional and I would not hesitate to use you ... Read Full Review
By : Mike Marsh
Feb 5, 2024Thank you Malcolm for your review, always appreciated and we are pleased that we could help you with the sale of your...
Keith
By : 'Dean'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL10
Bought a property in Hatfield from Raine & Co. Keith and the team were extremely patient, understanding and helpful throughout the ... Read Full Review
By : Mike Marsh
Dec 20, 2023Thank you Dean for the kind review. It was a pleasure to assist you and if we can ever be of help again please do not hesitate to call...
By : 'Jem'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Vendor )
Sold price : £405000
Would you recommend ? : Yes
Postcode : AL10
Very good service, very helpful and diligent. Communication was ... Read Full Review
By : Mike Marsh
Nov 2, 2023Thank you Jem for taking your time to leave this review. It was a pleasure to assist you with your purchase and we all hope you enjoy your time living in your new...
Keith
By : 'Faith'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL10
Keith was very helpful and supportive when we wanted to purchase our house. Thanks for everything ... Read Full Review
By : Mike Marsh
Sep 18, 2023Thank you Faith for leaving this review. We are all pleased that you enjoyed your experience with Raine and Co. If we can ever be of assistance please do not hesitate to call or...
Steve
By : 'Ranjith'
Branch : Codicote, 81a High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SG4
Raine & Co were fantastic and very supportive throughout my property purchase. Steven Aldridge was always friendly and willing to give good professional advise. He went out of his way to follow up with the solicitors on both sides to help speed up the process. Thank ... Read Full Review
By : Mike Marsh
Sep 16, 2023Thank you Ranjith for taking the time to leave this kind review. We all hope that you enjoy your time living in your new...
Keith
By : 'Shaz'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL10
Raine and Co are very professional and helpful. Helped me to buy our first property. Special thanks to Keith ... Read Full Review
By : Mike Marsh
Aug 21, 2023Thank you for taking your time to leave this kind review. We wish you happiness in your new...
Keith
By : 'Roberto'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Buyer )
Sold price : £370000
Would you recommend ? : Yes
Postcode : AL10
I brought a property using Raine and Co and I do not regret the Support and service from Keith Boyden was outstanding was quite a few problems but he offer his support any time even would make himself available to revisit the house. He made the whole process so much easier even chasing seller and ... Read Full Review
Steve
Jackie
By : 'Gemma'
Branch : Codicote, 81a High Street
Services : Sales( As a Buyer )
Sold price : £302000
Would you recommend ? : Yes
Postcode : SG4
Raine & Co have been fantastic in helping me secure my home over the past few months. Steven has been attentive & extremely helpful throughout the whole process and always easy to get hold of either by phone or email. Jackie was also extremely helpful whilst Steven was away on ... Read Full Review
By : Mike Marsh
Jul 3, 2023Thank you Gemma for your kind review. We all wish you happiness in your new...
Steve
Jackie
By : 'Rose'
Branch : Codicote, 81a High Street
Services : Sales( As a Vendor )
Sold price : £302000
Would you recommend ? : Yes
Postcode : SG4
Staff have been most helpful throughout with a professional and friendly service. Always happy for us to pop in for ... Read Full Review
By : Mike Marsh
Jun 30, 2023Thank you for taking your time to leave this review. We are really pleased that you found us...
Steve
By : 'Nigel'
Branch : Codicote, 81a High Street
Services : Sales( As a Vendor )
Sold price : £5000000
Would you recommend ? : Yes
Postcode : SG4
Recently sold my property via raine and co in Codicote. Found to be extremely ... Read Full Review
By : Mike Marsh
Jun 30, 2023Thank you for taking your time to leave this review. They are always...
Danielle
Steve
By : 'Dawn'
Branch : Codicote, 81a High Street
Services : Sales( As a Buyer )
Sold price : £470000
Would you recommend ? : Yes
Postcode : SG4
We have nearly completed the renovation work on the house in Codicote we bought through RaineandCo, Codicote. We are so delighted and wanted to thank the Codicote office for making the viewings and purchase so easy for us. Steven Aldridge especially for being so efficient and really pleasant the ... Read Full Review
By : Mike Marsh
Jun 30, 2023Thank you Dawn for taking your time to leave this review. It sounds as if you have been very busy and we all hope you enjoy your time in your new...
Steve
By : 'Emma'
Branch : Codicote, 81a High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SG4
Raine & Co were very supportive throughout our property purchase, kept in regular contact and weren't pushy or aggressive in any way. They ensured we were always updated and Steve was great to deal ... Read Full Review
By : Mike Marsh
Jun 30, 2023Thank you Emma for taking your time to leave this review. We all hope that you enjoy your time in the...
Danielle
By : 'Dawn'
Branch : Codicote, 81a High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SG4
A big thank you to Raine and co in Codicote! The purchase of our house went extremely smoothly and they were very professional and ... Read Full Review
By : Mike Marsh
Apr 12, 2023Thank you Dawn for taking the time to leave this review and we hope you enjoy your new...
Danielle
By : 'Hayley'
Branch : Hatfield, 11 Market Place
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL10
Made the process of buying much easier because… Easy to get hold of, no question was too silly, kept up reassured, kept us updated and regularly checked in, very clear communication facilities between all parties Keith at the Hatfield office was brilliant ... Read Full Review