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4.8/5, 110 Reviews
96% Recommended
88% sales valuation accuracy
98% sales fee satisfaction
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Ross
By : 'XX'
Services : Sales(As a Vendor)
Sold price : £345000
Would you recommend ? : Yes
Postcode : GU47
I sold my house through Prospect and bought a house also through Prospect. Pre sale was good, Ross Hobbs visited me and explained very clearly the process, terms, costs etc. Really thorough and easy to deal with. A very good experience. The sale itself was unbelievable, photos were taken on the Wednesday, I approved the details on the Thursday, house went on the website on the Friday, had several viewing on the Saturday morning and by 11:00am I had and offer for the full asking price. That really speaks for itself, it could not have been any easier. Regarding the valuation, Ross made an estimate which was based on a very recent sale of the house next door. We agreed to push the price higher by an extra �10k so to get an offer for the asking price within 24 hour was incredible and a reflection on the excellent pre sales marketing the team did. After the sale was agreed, then the whole purchase process was an absolute nightmare. This was mainly the result of my solicitors being very slow to respond to enquiries, difficult to get hold of and seemingly lacking oversight of the chain. Plus then some unexpected issues that came up at different point along the chain. Ruth Kirkland was coordinating the moves for Prospect and was faced with many challenges to resolve. I think Ruth may have had some negative feedback from my seller but I have to say that Ruth was a tremendous help for me to understand what I needed to do, advice and ideas on how to deal with my difficult solicitor and just kept me up to date with what was going on up and down the chain. Without her input I truly believe the chain would have collapsed, it came close a few times but I believe she managed to hold it together. So in summary, terrific job by Ross and his team in terms of agreeing the sale and purchase of the new property. Then under, very difficult circumstances, Ruth held things together and dragged the chain through to exchange and I am very grateful for her patience, advice and professionalism throughout the whole process.
The fees were much higher than other two local estate agents but I went on the Proposect reputation having had a bad/average experience with the other two in Sandhurst. I challenged Ross to reduce the fees and he came back with an proposal to maintain the fee % if they sold the house for the full asking price which I had increased by £10k on the valuation. If the house did not achieve asking price then the fees would be reduced. I liked that idea, a winner for me either way and gave me a real sense that Prospect were motivated to get the best price for my house, Am I happy with the fees ? well I sold the house for £10k more than I expected within 24 hours of being advertised so even though it seems a lot of money to pay the outcome was clearly worth the extra fees.
The fees were much higher than other two local estate agents but I went on the Proposect reputation having had a bad/average experience with the other two in Sandhurst. I challenged Ross to reduce the fees and he came back with an proposal to maintain the fee % if they sold the house for the full asking price which I had increased by £10k on the valuation. If the house did not achieve asking price then the fees would be reduced. I liked that idea, a winner for me either way and gave me a real sense that Prospect were motivated to get the best price for my house, Am I happy with the fees ? well I sold the house for £10k more than I expected within 24 hours of being advertised so even though it seems a lot of money to pay the outcome was clearly worth the extra fees.
By : Prospect Estate Agency
Dec 21, 2015Thank you for sharing your experience, we appreciate your honest feedback and hope that you will be very happy in your new home.
No procedure set.
Last updated at 1/14/2016, 4:41:37 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 88% | 98.00% | £37,500 | £640,000 |
Prospect Estate Agency
38 Yorktown Road, Sandhurst, Berkshire
GU47 9DT
01252 917900
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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David
By : 'Ronald'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : GU47
I am glad that I chose Prospect Estate Sandhurst to purchase my first house! Very lucky that I got my house just in front of the house that I was living in. David ward was a great support, he guided me throughout and the process completed on time just because of him and I would like thank Nikki... Read Full Review
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Matthew
By : 'Claire'
Services : Sales( As a Vendor )
Sold price : £485000
Would you recommend ? : No
Postcode : GU47
David and his team really are a huge leap away from the less than ideal reputation that a lot of estate agents earn themselves! They care about their clients, not just their commission - which is a real breath of fresh air. Connor and Matt were fantastic and so friendly, they showed us some great... Read Full Review
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Matthew
By : 'Jaleh'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG45
Matt I just wanted to thank you for your time and assistance on my property purchase in Crowthorne. You and your team have made my journey very smooth!! I would like to thank Aimee as well, she is an asset to prospect and I really appreciated her professionalism and dedication. Guys keep doing... Read Full Review
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David
By : 'Angela'
Services : Sales( As a Vendor )
Sold price : £265
Would you recommend ? : Yes
Postcode : GU47
David Ward and his team did a great job and sold my house very quickly. Everyone that I dealt with was very professional, proactive and extremely helpful. I would recommend Prospect Estate Agents in Sandhurst very highly. Mrs... Read Full Review
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jan
By : 'Lotus'
Services : Sales( As a Vendor )
Sold price : £525000
Would you recommend ? : No
Postcode : GU47
Actually we were impressed by the professionalism of the Branch Manager, but much less so by some of the staff. Here are some highs and lows:- 1. Probably ultimately achieved the highest price from the three agents that quoted for the business. 2. Too much haggling went on over their percentage... Read Full Review
Probably average, although wanted a performance increment to achieve a higher price
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Matthew
By : 'Lindylou'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU47
When we listed our property for sale with Prospect in Sandhurst, and began our search for our next home, we weren't quite sure what to expect and we did so with a certain amount of crossing our fingers and hoping for the 'best'. The BEST is absolutely what we got! Matthew (and the... Read Full Review
Given the amount of hard work that went into selling our property we consider the fee a fair one and really do believe that you get what you pay for.
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Matthew
By : 'Matthew'
Services : Sales( As a Buyer )
Sold price : £315000
Would you recommend ? : Yes
Postcode : GU47
Great estate agent. Matt was always at the end of the phone. Very happy with my service. Thank you... Read Full Review
Good
By : Prospect Estate Agency
Mar 6, 2018Many thanks for the five stars and for sharing your positive...
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Daniel
By : 'Kitty'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU47
One of the first agencies I have come across who actually deliver when they promise to do so! It took a while to sell my property just because it was always going to be a complex sale. But after previously using an agent who only managed to get 3 successful viewings on the property within 6... Read Full Review
Agency fees are as standard as with most. Can't complain seeing as they happily deal with everything for you, and if there is something you don't understand, the agents will go happily assist!
By : Prospect Estate Agency
Mar 6, 2018Thank you for taking the time to share your positive...
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By : 'LauraC'
Services : Sales( As a Vendor )
Sold price : £292000
Would you recommend ? : No
Postcode : GU17
We sold our house which was located in Blackwater in 2017. We had valuations from four different local estate agents including Lee at prospect. His valuation was actually pretty good, close to other estate agents valuation and he spent a lot of time explaining things so I was initially quite... Read Full Review
Seemed reasonable.
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Daniel
Matthew
By : 'Steve&Paula'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU47
Excellent service from beginning to end, various members of staff were involved - all great. Much appreciation to Daniel and Matthew who did most of the hard work to secure the sale for us. From the first day the response has always been efficient and... Read Full Review
Fees seem aligned with the norm.
By : Prospect Estate Agency
Jun 28, 2017Thank you for the five stars and the positive...
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Daniel
Ross
By : 'Corinne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU47
I can't thank Daniel and Mathew for all the hard work they both put into selling my house. Both these young men put a lot effort in selling my property. At all time I found them very professional and kept me informed after each... Read Full Review
Would like the agent's fee to have been a bit less.
By : Prospect Estate Agency
Jun 28, 2017Thank you for the positive...
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Daniel
By : 'Martin'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : GU46
Thanks to Daniel for his hard work and professional approach, he has been tireless and diligent in securing the whole... Read Full Review
By : Prospect Estate Agency
Nov 2, 2016Thank you for the five...
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Matt
By : 'Hflo'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU47
I'd really like to take this opportunity to thank Matt.He has provided me and my partner amazing service,he knew our requirements and found us the perfect family home! He knew how important it was for us to find the right home especially with only 4 weeks until our baby was due! I can't thank him... Read Full Review
By : Prospect Estate Agency
Sep 9, 2016Thank you for the five stars and the...
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Daniel
By : 'Tasha'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU19
Very helpful, gave us options we may not have looked at to compare for housing. Negotiated on our behalf for solicitors rates. Would... Read Full Review
By : Prospect Estate Agency
Aug 12, 2016Thank you for the...
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Daniel
By : 'Marj'
Services : Sales( As a Buyer )
Sold price : £470000
Would you recommend ? : Yes
Postcode : GU
As to date Daniel has fullfilled all his promises and met our expectations that'sIit not any moreto add m... Read Full Review
Not applicable
Not applicable
By : Prospect Estate Agency
Jul 29, 2016Thank you for the...
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Daniel
By : 'REA'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU47
Daniel has been the epitomé of professionalism and pleasantness to both parties. Prospects have been so accommodating, with Daniel meeting me at a property at short notice, late in the day and being a very honest representative. It's been a pleasure buying my property through him.... Read Full Review
n/a
By : Prospect Estate Agency
Jul 25, 2016Thank you for the five...
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Daniel
By : 'Stef'
Services : Sales( As a Buyer )
Sold price : £286000
Would you recommend ? : Yes
Postcode : GU47
Daniel has been amazing throughout the whole process of our house hunting, form the initial visit into the Sandhurst branch right through until our offer was accepted. We had a bad experience with another estate agents, but Prospect have been absolutely fabulous, we can;t fault them. Dan has been... Read Full Review
N/A
By : Prospect Estate Agency
Jun 24, 2016Thank you for the five star...
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Ross
Daniel
By : 'Sophie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU47
An absolutely fantastic experience from the Sandhurst Team. They have been so helpful from start to finish and made the whole house purchase go through very smoothly. Ross has been really accommodating and I would thoroughly recommend them as an agent to sell and purchase through. Great job guys... Read Full Review
By : Prospect Estate Agency
Jun 14, 2016Thank you for sharing your fantastic experience and for the...
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Ross
By : 'Heather'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU47
After a year of trying to move we changed to Prospect Estate Agency. Ross Hobbs and his team quickly found a buyer for our house and were very helpful and proactive in following up each stage of the process. Ross or Lee always returned our phone calls the same day. Our thanks to Ross and his... Read Full Review
Good
Good
By : Prospect Estate Agency
May 18, 2016Thank you for the five stars and for sharing your...
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Daniel
By : 'ET'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU47
Daniel was the person I met when I first walked into Prospect - he was engaging, intelligent and polite. He made the whole process very easy and even hand delivered some information to us that same day. I've no doubt his enthusiasm and personal attention to detail helped to sell our house so... Read Full Review
No-one likes paying estate agent fees, and Prospect was on a par with others in the area - and the bottom line is that like it or not everybody goes to estate agents to buy and sell houses!
No-one likes paying estate agent fees, and Prospect was on a par with others in the area - and the bottom line is that like it or not everybody goes to estate agents to buy and sell houses!
By : Prospect Estate Agency
Mar 15, 2016Thank you for sharing your positive...
