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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 72 Reviews
90% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
98% letting fee satisfaction
Polat
By : 'madpommie'
Services : Letting(As a Owner)
Rent PCM : £1585
Would you recommend ? : Yes
Postcode : E1
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My Best Friend and Business Partner is the only way I can honestly describe my relationship with Raz, Polat, Elisa, Tijen and the rest of the Team at Nelsons. My wife, Emma and I are about to sell our home, leave the UK and travel the world. Having dealt with many different estate agents over the years; Raz and his Team are the only people that I trust completely to manage my property business. They provide a balanced service for both the tenant and the landlord with a level of service and HONESTY that I have NEVER found in another estate agent or other service provider. Even though they are running a business in a cutthroat industry they are still fair to tenants whilst maximizing my rental income and minimising my repair costs. I come from an accounting and service management background and when the fist introduced the repair / maintenance side of the business I was their worst nightmare. I questioned everything including the fundamental way in which they managed their process. Where other agents would have said goodbye; they listened and improved the process. Recently a not so nice window contractor did a sub-optimal job and a fancy tilt and turn window and Tijen fought to get a full £718.80 refund and when I asked her if she wanted anything for the time she put into the job she replied "No thank you." To me this was above and beyond my expectations given my experience of contractors over my 6 years managing restaurants. Raz manages my London properties which are very nice high end flats but when I have issues with other agents in London or social housing out of London I pop in for a chat and a coffee, which he never lets me pay for. He always advises me on the best course of action to give the optimal solution be it short or long term. When I have asked other estate agents for advice to maximise a capital gain they can only see as far as this years budget with no regard to my bank balance. Raz understands Life, Loyalty and long term goals to give a perfect balance between buy to let income and capital gains that I have never seen before and that includes one of my best friends who is also and estate agent. To me other estate agents appear so focused on this years profit that they just cannot see the big picture. Raz and his team seem like a paradox of everything that I have experienced with estate agents over 10 years managing my property business. Are perfect? No they are human. But they are dynamic and efficient with every aspect of protecting my business profits and my peace of mind. I'm not sure I can every thank you enough and hope that my words do you justice.
They were more than fair and I actually paid them a bonus on a job well done and to bring them in line with competitors
By : Raz Rafiq
Jan 26, 2016Wow, words can not express our gratitude for such an amazing review. It is always a pleasure to work with you and we will always strive to do our absolute best to ensure our standards continuously meet and exceeds your expectations. At least now you have one less thing to worry about when on your Worldly Travels. You can rest assure that all your properties are in good hands. Thank you again. Raz Rafiq Director
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £300,000 | £775,000 |
| Lettings | 100% | 98% | £650 | £3,640 |
Nelsons
110 Curtain Road, London, Greater London
EC2A 3AH
020 7613 1798
If you're not happy with the service you have received, you have the right to complain, have your complaint investigated, and be given a full and prompt reply.
Most issues can be resolved without you having to make a formal complaint. Try having an informal chat with the individual member of staff first. Should you feel you complaint has not been taken seriously, please contact our office Manager Mrs Elisa Monti directly via email or phone and she will endeavour to respond within 7 days. Should you feel the response was insufficient, please feel free to contact the myself.
Mr Raz Rafiq – Director.
raz@nelsonssales.com
Mrs Elisa Monti - Manager
elisa@nelsonssales.com
Last updated at 1/26/2016, 7:38:55 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Rowshan
By : 'Sokratis&Anna'
Services : Letting( As a Tenant )
Rent PCM : £1340
Would you recommend ? : Yes
Postcode : E8
We are so satisfied from the first moment we called to discussed about the specific moment. He really wanted to help us and provide us all the good options we had as we are from another country. I definetly recommend nelsons and especially... Read Full Review
Good
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Kerem
By : 'Anna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC2A
We were very pleased with Kerem's knowledge of the market, professionalism, and the guidance during our flat search & negotiation. Overall -- a great experience & would return to him in the future; we highly... Read Full Review
Reasonable
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Rowshan
By : 'Patricia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
Rowshan was an absolute star from the get go! He was super helpful, responsive and friendly. I've dealt with a lot of real estate agents before but definitely none of them were nowhere near Rowshan! Definitely recommend... Read Full Review
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Kerem
By : 'Crystal'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC1
Mr Arif has been the best agent I have ever dealt with. He has consistently gone above and beyond what is expected; is super helpful, responsive and has answered all my questions - and above all, he's super easy to get along with. 10/10 would recommend! Thanks... Read Full Review
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Kerem
By : 'Waheed'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC1V
Being as stubborn and picky as I am, I have been very fortunate to have had the help and guidance from Kerem in my move to London. His patience, willingness to engage, investigate and solve my concerns and to behave in so professional a manner all the while, has made my experience with Nelsons, a... Read Full Review
Not extortionate
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Rowshan
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £2166
Would you recommend ? : Yes
Postcode : E9
We found our dream home and within 24 hours Rowshan had secured it and made it ours. Honestly can't speak highly enough of Rowshan and his team. Incredibly professional, knowledgable and supremely helpful. So genuine in his approach and his responsive time to our many questions and requests was... Read Full Review
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Kerem
By : 'Milla'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC2A
Kerem is an absolute legend. He worked wonders for us - was prompt in communication, totally trustworthy, understanding of our needs, and an all-round pleasure to deal with. Thank... Read Full Review
Good
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Kerem
By : 'Sarah'
Services : Letting( As a Tenant )
Sold price : £350000
Would you recommend ? : Yes
Postcode : EC2A
Kerem was very friendly and incredibly helpful. He went out of his way to help me through the paperwork and finalisation process, making sure I understood everything and reviewed the conditions. Beyond this, Kerem and his colleague, Raz, answered many questions I had regarding tenant's... Read Full Review
Reasonable fee. He went beyond what I expected any agent would do.
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Aki
By : 'Olga'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E15
Aki certainly made the property buying process a lot easier for us, taking into account we are first time buyers. He was very helpful from the beginning and made an extra-effort to complete the transaction in timely manner. With his help we managed to finalise the deal within 2 months. We highly... Read Full Review
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Kerem
Aki
By : 'Rami'
Services : Letting( As a Tenant )
Rent PCM : £2101
Would you recommend ? : Yes
Postcode : E1
Kerem helped and made sure that we secured a place that we were desperate to move into. Explained everything in the flat and coordinated negotiations with the landlord expertly. I was definitely under the impression that Kerem was keen to objectively satisfy both parties in making this tenancy... Read Full Review
Good
Good
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By : 'Arame'
Services : Letting( As a Tenant )
Rent PCM : £2513
Would you recommend ? : Yes
Postcode : E1
We had a great experience dealing with Elisa. As we were in a rush to find a place, she was able to organise a viewing at very short notice, on the same day as we contacted her for the first time. She was patient with us and responded accurately to all our... Read Full Review
Agency fees well worth the service.
Agency fees well worth the service.
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By : 'Andy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC2A
Asia was very friendly and helpful, and she answered all my questions. She helped me secure the flat very quickly, 5/5... Read Full Review
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Aki
By : 'Zuri'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC2A
Aki provided us with a great service from the beginning to the end and subsequent completion of our office search. Thank you again for the great service, would definitely recommend... Read Full Review
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By : 'Adriana'
Services : Letting( As a Tenant )
Rent PCM : £1993
Would you recommend ? : Yes
Postcode : E1
Asia was very helpful with finding our new home. She was very quick and decided , so we could feel everything was taken care of . It was also great to deal with someone nice and warm , without making us feel we are just another... Read Full Review
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Aki
By : 'Emma'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E1
I'm not one for writing reviews unless I feel the service I receive is above standard, and I have to give it to Aki - he exceed my expectations. He was responsive, reliable and straight to the point. I'm an overseas resident/buyer and I'd been looking for an investment property to buy in London for ... Read Full Review
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Aki
Polat
By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC1V
I couldn't be happier now that I've moved into my new studio office in Old St. I had been searching for a suitable premises for a few months but knew that I'd found the ideal place on the first viewing with Aki. It had just hit the market & I was able to get all the official stuff underway... Read Full Review
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Kerem
By : 'Orla'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : E8
Kerem is literally the best agent I have ever dealt with, and I have dealt with many! He found me a dream flat with no hassle and went above and beyond to ensure I was overly satisfied. Gosh, what a breath of fresh air. He even managed to get me a better deal than I ever would have dreamed of. I... Read Full Review
good
good
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Kerem
By : 'Maja'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8
Kerem was absolutely fantastic. We were looking for a 3 bedroom property and the second one we saw with Kerem we feel in love with. We were able to secure the property quickly and get a good deal with Kerem's help. Kerem has been upbeat and positive through the whole process and quickly actions any ... Read Full Review
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By : 'Joey'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N16
Very professional service. Helped me out immensely as I was in a real rush to move into the property after being let down by another... Read Full Review
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By : 'Can'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8
Asia was the unexpected gem in the London's real-estate market by being a down-to-earth and humble person when she presents, talks and advises either on the phone or in person. She helped us to find a really great property with a really good... Read Full Review
