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4.3/5, 30 Reviews
87% Recommended
86% sales valuation accuracy
92% letting valuation accuracy
100% sales fee satisfaction
85% letting fee satisfaction
By : 'Jane'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : OX1
We bought our flat in Oxford through Scott Fraser and have let it through them for the last 15 years. We chose them because we thought they would provide a personal service and we have not been disappointed. We have always found them very easy and straightforward to deal with, most efficient and keep you in touch with what it going on. You can see your account on-line (not the case with an agent we use elsewhere). Necessary repairs are dealt with promptly and at reasonable rates. Scott Fraser have been good at finding us suitable tenants and we would thoroughly recommend them.
By : Jessica - scottfraser
Dec 17, 2015Dear Jane, Many thanks for your review and for your loyalty. I'm delighted that throughout the years you have been supported in the ongoing management of your property, and would continue to recommend us. Regards - Jessica
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Last updated at 1/25/2016, 10:05:53 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 86% | 100% | £410,000 | £902,000 |
Lettings | 92% | 85% | £1,050 | £3,700 |
Scott Fraser Lettings & Estate Agents
205a Banbury Road, Oxford, Oxfordshire
OX2 7HQ
01865554577
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Boris
By : 'Gediz'
Services : Letting( As a Tenant )
Rent PCM : £130
Would you recommend ? : No
Postcode : OX1
Paid for a parking place and couldn't get permit. I got defrauded by Scott Fraser. Boris Bobev couldn't sort the permits and I end up paying lots of fines and I am not abşe to use parking space I paid for.... Read Full Review
By : 'Vanessa'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX20
The amount of issues I have encountered with Scott Fraser in the past year is ridiculous! Right from the very first day I was overcharged and spent a whole afternoon sorting out their mistake. It then took three months to receive actual clear answers about our landlord and bills after only every... Read Full Review
By : 'Jane'
Services : Letting( As a Tenant )
Rent PCM : £1325
Would you recommend ? : No
Postcode : OX1
Working together with the landlord in order to scam tenants into paying for damages that the tenant didn't do. Please stay away from this agency. My experience is from Oxford, property manager - Rosa... Read Full Review
By : 'Lyn'
Services : Sales( As a Vendor )
Sold price : £902000
Would you recommend ? : Yes
Postcode : OX2
Really excellent service. We both sold and bought a property through Scott Fraser Summertown Oxford. We received really personal service, including after hours and nothing was too much trouble for Oliver Saxton who handled all of this for us. We cannot recommend more highly. Also had some... Read Full Review
Fair
Chris
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX2
We have been extremely happy with Scott Fraser for the last seven years. They advised us in the selection and purchase of a house to rent out in Oxford, and assisted in the furnishing of the property for tenants. They have found excellent tenants over the years, kept us informed while dealing with... Read Full Review
We find their fees very reasonable, particularly given the checks and reports they send regularly, and the responsiveness of their service.
Patrick
By : 'Ruby'
Services : Sales( As a Vendor )
Sold price : £715000
Would you recommend ? : Yes
Postcode : OX2
We have recently sold our house in Summertown and bought in Witney. Patrick has guided us through the whole process. He was professional throughout and always quick to respond to our questions. We would definitely, and in fact already have, recommend Scott... Read Full Review
Very fair.
Emily
Zoe
By : 'Liesl'
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : OX&A
It was a pleasure to work with Emily, Zoe and the others of the ScottFraser team. Emily and Zoe were so helpful and efficient – completely easy to get hold of, always got back straight away if I had questions, gave useful and balanced advice, radiated genuineness and honesty. I was... Read Full Review
Fees are appropriate for good service
By : Emily Plumb
Sep 19, 2017Thank you for your kind review Liesl, it has been a pleasure to work with you and we hope the tenancy continues to proceed successfully! Best...
By : 'Bob'
Services : Sales( As a Vendor )
Sold price : £760000
Would you recommend ? : Yes
Postcode : OX13
Great service from the Scott Fraser team - especially Oliver who was looking after us. There was always someone to take a message and these were acted on in good time and we never felt forgotton (as we have in past years with other... Read Full Review
Real agents fees will always be more than the on-line services, but well worth the money to get helpful, attentive and polite service - nothing was too much trouble.
Zoe
Emily
By : 'Valeria'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX2
I have been letting my home in Oxford through Scott Frazer for the last 4 years and the service has been accurate, friedly, and professional. In the last couple of years I have been dealikng with Zoe and Emily who have been extremely prefessional in particular when facing difficulties with the... Read Full Review
Patrick
By : 'Julia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX2
Really great service thoughout the sale of the flat. All the members of the staff were helpful and courteous at all times, and coped with delays and last minute requests with complete professionalism. Thank... Read Full Review
Good
Nicola Horner
karen
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX2
A very challenging house sale journey (9 months, 3 buyers) but Nicola and co were proactive and helpful throughout. The sale fell through twice - buyer pulling out at the last minute or being made redundant.. After each time, we accepted offers within a week of going back on the market. We achieved ... Read Full Review
Chris
By : 'Young'
Services : Letting( As a Owner )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : OX2
We have one 4-bed town house property located at Oxford's most sought-after area in north Oxford. It was bought a couple of years ago from Scott Fraser and managed by Scott Fraser since then. We reckon Scott Fraser on Banbury Road is an excellent agent for various reasons: 1. it provide high... Read Full Review
By : Jessica - scottfraser
Dec 23, 2015Good morning, many thanks for your comments. It's lovely to hear that your experience of the scottfraser teams has been a positive one. Regards -...
Zoe
By : 'Ana'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : OX2
Zoe was very friendly and helpful and the agency in general has been superb. We are really happy in our new home!... Read Full Review
By : Jessica - scottfraser
Dec 23, 2015Dear Ana, many thanks for your comments. I'm glad to hear that Zoe was able to assist with your search. Regards -...
Zoe
Emily
By : 'TB'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : OX2
Emily and Zoe were very organised on both occasions that we used them to rent our flat. Chris Carter the property manager has also been a help too. We chose them because they were very competitive on price for the managed service they were offering in comparison to the other lettings agents and... Read Full Review
By : Jessica - scottfraser
Dec 17, 2015Thank you for your review. I'm glad to hear that both the Lettings team and your Property Manager, Chris, have delivered a positive and personal service. Many thanks for your recommendations also....
By : 'Jane'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX1
We bought our flat in Oxford through Scott Fraser and have let it through them for the last 15 years. We chose them because we thought they would provide a personal service and we have not been disappointed. We have always found them very easy and straightforward to deal with, most efficient and... Read Full Review
By : Jessica - scottfraser
Dec 17, 2015Dear Jane, Many thanks for your review and for your loyalty. I'm delighted that throughout the years you have been supported in the ongoing management of your property, and would continue to...
By : 'VP'
Services : Letting( As a Owner )
Rent PCM : £3700
Would you recommend ? : Yes
Postcode : OX2
My house has been rented through Scott Fraser for nearly four years now and their service has been impeccable. They listen to my concerns as landlady and are proactive in making the tenants feel comfortable and looked after in my property. This is what I would expect from a first class managing... Read Full Review
They are not cheap but their service is very professional.
By : Jessica - scottfraser
Dec 17, 2015Thank you for your comments & four your loyalty over the years. I'm delighted to hear that you feel this service has been first class and that you have received a professional and polite service...
By : 'Anthony'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : OX2
Scott Fraser have managed our rental property for 14 years. It has been rented throughout this period with no voids. They have handled all the normal issues very efficiently. I would recommend them without... Read Full Review
By : Jessica - scottfraser
Dec 17, 2015Dear Mr Bicknell, many thanks for sharing your comments & for your ongoing loyalty. I'm glad that you continue to feel able to recommend our services. Regards -...
Peter
By : 'Peter'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX2
Scott Fraser have managed our property in Oxford since mid 2000. Over that time we have had regular updates on the state of the property. All maintenance has been attended to appropriately and with a minimum of fuss. Naturally over such a period there have been numerous changes of tenants. We have... Read Full Review
By : Jessica - scottfraser
Dec 17, 2015Dear Peter, many thanks for your comments & for allowing us to assist in the Letting of your property for such a long time. I'm delighted to hear that you have been happy with the service...
By : 'waterways'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : OX2
Find tenants, deal with references; personal and financial and all paper work. Deal with required regulations and certifications. Regular maintenance check and deal with any arising issues - at, to date, a reasonable price. There have been persistent issues about getting the monthly statement... Read Full Review
By : Jessica - scottfraser
Dec 17, 2015Thank you for posting a review and sharing your comments, it is much appreciated. Please feel free to raise any issues with the statements, and your Manager can look into this for you. Regards -...
karen
By : 'Adrian'
Services : Sales( As a Buyer )
Sold price : £410000
Would you recommend ? : Yes
Postcode : OX2
Karen Wrigley has accompanied us during the whole process of purchasing our Willowbrook property. She has been very forthcoming, making us feel at ease and in control even in situations which objectively were tense. She helped us understand different stages in the general development, she... Read Full Review
By : Jessica - scottfraser
Dec 3, 2015Dear Adrian, thank you for your comments - I'm delighted to hear that Karen was such an assistance throughout your purchase. Thank you also for your recommendations - all your comments are much...