The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.6/5, 229 Reviews
89% Recommended
81% letting valuation accuracy
91% letting fee satisfaction
Laura
By : 'Vicki'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : EH6
I lived in a property let by Arden Property for just under four years and couldn't fault in any aspect of their service. I originally let the property with a small family business who went into retirement about 1 year into my tenancy. They handed their entire portfolio over to Arden and it really was a fantastic decision. From the moment they took over the property they were attentive, informative, extremely helpful and genuinely nice people. I didn't have very many issues with the flat but if I ever reported anything they always dealt with it as soon as possible and the work carried out was always to a high standard. Their service always felt very personal and never like I was being sent a standard template response by email. Unfortunately, my landlord decided to sell my flat so I had to end my tenancy and took a property with a different letting agent. I was obviously disappointed that I had to move on but the staff who spoke with me were very empathetic and guided me through the process with a level of care that made everything stress-free. I would never hesitate to rent with Arden again though. I've lived in a lot of rented properties in Edinburgh all with completely different agencies and Arden have offered the best experience by far. I dealt mostly with Laura Sommerville and Lisa England - both of whom were so lovely and a credit to the organisation.
I did not pay any agency fees with Arden
By : catriona waugh
Oct 5, 2016Thank you very much indeed for taking the time to write such a lovely review of our team and Arden as a company. We have been running for nearly 10 years now and it is this sort of response that makes the way we do our job feel worthwhile. Thank you very much indeed.
Arden Property Management
43 Morningside Road, Edinburgh, City of Edinburgh
EH10 4DR
01315168159
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
77 | 4 | 105 | 20 | 0 | 0 | 0 | 0 | 19 | 4 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 81% | 91.00% | £450 | £3,250 |
No procedure set.
Last updated at 6/14/2018, 7:17:18 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Malcolm
By : 'Rita'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : EH12
Excellent Service from Arden. Malcolm has been very polite and professional as my Property Manager. I always get repairs dealt with promptly. ... Read Full Review
Tommy
Catriona
By : 'Simon'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : EH7
I am a landlord and have always found Arden Property Management professional, friendly, helpful, knowledgeable and efficient. They have built a good relationship with my tenants and the properties are thoroughly inspected and really well maintained. Arden have also continued to improve their ... Read Full Review
Tommy
By : 'Mark'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH33
Great service, can't fault them. Tommy has always been on top of repairs and any issues i've ... Read Full Review
Tommy
By : 'Max'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : EH10
Tommy is very easy to work with. Nothing is an issue and he's always keen to help whenever I ask! ... Read Full Review
By : 'Harry'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH11
Arden property management were great in the process of securing a flat in Edinburgh. They were informative and attentive to our needs throughout the process !! Thank you again to all of the Team, Anna and Ali you there ... Read Full Review
Alistair
By : 'Megan'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Ali has been incredibly helpful in managing communication between myself and the landlord, and I felt that any requests I made on moving into the property were dealt with fairly. Repairs have also been handled very quickly and easily. I have really appreciated how these efforts have made the ... Read Full Review
Alistair
Catriona
By : 'Charles'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH9
As a tenant through Arden Property Management more than 7 years I am pleased to recommend their services speed of delivery and excellent interpersonal working relations. The property rented has been well maintained and serviced with my enquiries dealt with ... Read Full Review
By : Catriona Smith
Apr 3, 2025HI Charles, Thanks so much for taking the time to leave this lovely review for us! Much...
Alistair
By : 'HA'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : EH9
I am a former tenant and would recommend Arden. They are quick to respond and solve any issues. They are easily contactable via the phone or the online repairs reporting system. We have had a good experience with ... Read Full Review
By : Catriona
Mar 28, 2025Thanks so much for taking the time to leave such a positive reveiew. I am gald you have been looked after...
Laura
Alistair
By : 'Mrs'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Our first experience of Edinburgh private Rental , we tried to book viewings with other companies who insisted we book through an app ( then no one got back to us) with Arden they replied straight away , viewing confirmed immediately and they helped with every query - Excellent Team work from Ali & ... Read Full Review
Tommy
By : 'Lea'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH26
Any issues we have had with our property Tommy has been great in resolving ... Read Full Review
Tommy
By : 'Fraser'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : EH22
Really helpful, and taken care of all my needs. ... Read Full Review
Karen
By : 'Pete'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : EH14
Karen Allen is such a very receptive agent; often I need a statement or other information about my Property and Karen supplies it ... Read Full Review
Catriona
By : 'Clive'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : EH10
Great agency. I was a first time landlord, renting my flat out whilst away, and Catriona and her team were the only agency that took the time to help me out with understanding how it all works. Since then, they've found great tenants, resolved any issues quickly and professionally and been ... Read Full Review
Catriona
Malcolm
By : 'Brean'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH4
Arden have managed my Edinburgh property for more than ten years. I have found them to be attentive, efficient and - what matter to me - fair-minded. They try to see matters from the landlord's and tenants' point of view. They are helpful and a very decent firm to deal ... Read Full Review
Catriona
By : 'A'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EH7
Excellent service from Arden Catrina goes all out to help solve any problems you might encounter. Have been a client with them for many years excellent ... Read Full Review
Catriona
By : 'David'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( Property Management )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : EH11
Used Arden for nearly 20 years. Catriona and her team are friendly, efficient and have managed our property in a really professional manner. First ... Read Full Review
Tommy
By : 'David'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH21
Fantastic team who always thrive for excellence for all ... Read Full Review
Calum
By : 'Andrew'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Tenant )
Rent PCM : £500000
Would you recommend ? : Yes
Postcode : EH7
Great person and worked well, excellent service received by ... Read Full Review
Tommy
By : 'Janice'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : EH3
Over 10 years working with Arden as contractor for electrical appliance repairs (Pentland Domestics) Good company to work with, professional and supportive from tommy ... Read Full Review
Tommy
By : 'Esme'
Branch : Morningside Edinburgh, 43 Morningside Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : EH3
Tommy Kirkwood provided great service, speedy and informative responses. Thank ... Read Full Review