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4.9/5, 150 Reviews
99% Recommended
97% sales valuation accuracy
92% letting valuation accuracy
100% sales fee satisfaction
96% letting fee satisfaction
Alex
Sertac
By : 'Kevin'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : EN3
I have used Castles for letting my flats for around 15 months and I have to say that they have been brilliant. They realistically estimated my prospective rents and have found brilliant tenants for me and continued to support me through the tenancy. The repairs team are equally brilliant - they are quick to inform me of any problems, arrange repairs quickly and offer competitive quotes to chose from. For a landlord they make this easy, including clear monthly statements that ease the burden of the dreaded tax return and payments arrive promptly by faster payment. I had a horrendous experience with my previous agent to the point of nearly giving up with nightmare tenants, poor communication and a general lack of help for the fees so I am very glad I move to Castles. Highly recommended.
The fees are average for the area but I pay it to save myself hassle rather than letting directly, so it feels value for money to me.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 97% | 100% | £170,000 | £680,000 |
Lettings | 92% | 96% | £575 | £1,900 |
Castles Estate Agents (London)
438 Hertford Road, London, Greater London
N9 8AB
020 8804 8123
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Last updated at 3/22/2018, 4:00:31 AM by allAgents
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Victoria
By : 'Rosa'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : N22
Castles Estates in Edmonton were a real Godsent to us. We were looking for a new flat for my mother and had been struggling to find an agency who wouldn't discriminate blankly against benefits. Victoria was professional, respectful and helpful from the start and with her assistance we were... Read Full Review
Alex
Sertac
By : 'No'
Services : Letting( Property Management )
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : N9
I recently instructed Castles (the Hertford Road, Edmonton branch) to let out my apartment. Alex and his team were super friendly, efficient and professional, leading me through the whole process and finding a tenant at what was a stressful time for me. All enquiries were dealt with promptly and... Read Full Review
Portia
By : 'H'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : EN3
Excellent service! I can't thank Oliver and Portia enough for their expertise, kindness and support from start to end! Thank you! They were very professional, thorough and understanding throughout the whole process. We've privately rented for 7 years yet this has been the best service ... Read Full Review
Ryan
By : 'Cecilia'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : EN8
Everyone I met at castles, Hertford Rd Edmonton was fantastic, their readiness to help if there’s a problem and never shy away from any situation. They always welcome me with open arms and that made me feel welcome. Their inter-personal services are second to none. They are the best and I ... Read Full Review
Oliver
By : 'Debby'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : N22
I recently rented a flat with Castles. The conduct was professional, friendly, fair and respectful. I always received prompt replies regarding my rental issues and all were taken care immediately. This is an agency i would want to rent or buy again in future! Special thanks to Oliver and Portia... Read Full Review
Alex
By : 'Helen'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EN2
I recently rented a flat with Castles using the Edmonton branch and my family have had a long connection using them as an agency. Right from the first meeting with Alex to discuss renting my property, the conduct was very professional and continued so throughout the process. I always received... Read Full Review
Stuart
By : 'Linda'
Services : Sales( As a Vendor )
Sold price : £370000
Would you recommend ? : Yes
Postcode : N9
Very impressed with the service I received Efficient but low key Staff were very helpful and understanding - especially Stuart Would certainly use again and recommend to... Read Full Review
Alex
By : 'Jasveer'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N15
Since getting into direct contact with Alex at Castles, he's been fantastic & professional. No question was a silly question and he had and continued to help. I did have an issue with another agent but when I spoke to Alex he resolved this and ensured me that I'll be dealing ... Read Full Review
By : 'DJ'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : N15
It took me constant chase to finally get a viewing due to their limited office location and lettings agent. After my viewing I gave an offer on 1 bed apartment near Seven sister station with asking pricing. I had to chase again Sertac the letting agent for an update. According to Sertac landlord... Read Full Review
Alex
By : 'Nimet'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : N22
They are really professional. Whenever we have an issue with the flat, they always sort it out immediately. Feeling really happy and lucky as we rented flat from them. Many thanks to Alex and his... Read Full Review
Oliver
By : 'Vasilika'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N13
Castles estate agent Oliver has helped me move into my new studio & his service and professionalism towards me was brilliant. He is diligent, contactable and helpful. He supported me through the process of renting my new studio from start to finish. He helped me immensely and the process ... Read Full Review
Alex
By : 'Akram'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN3
Hello,We have been a tenant with Castles for over 10 years. The service,communication,expertise and guidance was excellent and I cannot rate Alex Philippou Marla and his team highly enough as these guys are the best when it comes to letting.They were professional,Efficient and reliable.They were... Read Full Review
Alex
By : 'jessica'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : EN1
Been a tenant for the last 4 years, recently moved to Stevenage, Castles and all their staff have always looked after us and been professional. Alex was very helpful in making the checkout and getting our deposit back stress free. And we wish them the best for the future.... Read Full Review
Alex
By : 'Dixie'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : N13
I would like to say a big thank you to Alex (manager Edmonton office) for his continued support and excellent service with the managing of rented property. The communication has always been efficient and have built a good relationship over the years. A massive thanks to all the other staff too who... Read Full Review
Jay
Fay
By : 'Perparim'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : EN3
Excellent service!! They helped me to find a new house, and they were available at all times and solved all my doubts. Thank you Castles Estate... Read Full Review
Alex
By : 'Dee'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN8
Castles estate agent alex has helped us move into our new home. He helped us immensely and the process was smooth. His service and professionalism towards us was brilliant. If I could give him 6 stars I would. Thank you Alex for all your help. I highly recommend using castles estate... Read Full Review
By : 'Oliver'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN1
Excellent and efficient service from start to finish, super friendly staff who made the whole process of securing a place stress free. Responsive and attentive, thanks for... Read Full Review
Fay
By : 'Daisy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN3
Amazing letting agency, organized, professional, positive attitude. They worked so quick on their feet and helped me every step along the... Read Full Review
Sertac
Fay
By : 'Daniela'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N17
Best agency ever ,I had a bad experience with my old house and I need it a new house really quickly and Sertac and Fay helped me to find the perfect place and I can’t say Thank you enough for that ,I HIGHLY RECOMMEND ,this guys are the best THANK YOU... Read Full Review
Stuart
By : 'Tracy'
Services : Sales( As a Vendor )
Sold price : £415000
Would you recommend ? : Yes
Postcode : N9
After a long drawn out process with a potential buyer with someone else we decided to enlist Castles to help with the sale of my late parents house. Stuart, Noff & Farid were fabulous from beginning to end. They managed to achieve a higher sale price than previous, they were friendly,... Read Full Review
By : Stuart Gray
Mar 10, 2021Thank you for your kind words and thank you for the opportunity in selling your late parents property. We are very pleased you where happy with our service. We are still here to help you if you need...