they have phone me and told me without notice that they are going to charge me more because I'm not using them to rent out my other house because they don't offer rent increase if they did I would of stayed with... Read Full Review

Never answer their phones, what's the point in having a business if all their staff are just going to be too lazy to answer the... Read Full Review

The process of selling our property through Pointons did not run smoothly. I was disappointed with the poor communication of some staff. I even emailed James, the Director who did not reply to my email regarding issues with the service provided. Moreover, the buyer’s solicitors who were ... Read Full Review

Worst experience so far. I wanted to put down my first offer and was told it needs be final offer within 12 hours if viewing the house. Was then informed no further offers will be accepted, which was not requested by the seller and against legislation. They incorrectly told the seller, I was not... Read Full Review

I have recently bought a property up for sale with Pointons. Lee at pointons was absolutely brilliant! Really efficient, easily contactable and lovely. I hadn’t had good experience until making an offer on this house and that was down to Pointons. I would definitely recommend and will ... Read Full Review

Pointons has once again done a brilliant job !!! This is the 3rd property we are buying through them. Quick response to call and text even during the weekends. Lee Tucker is a fantastic mediator, communicating between buyer(us), seller and both our solicitors. Chasing sales to finish... Read Full Review

I can’t thank Lee and Steve enough, although my property was sold after the first viewing. There were a lot of issues with my property, however, Lee and Steve helped every step of the way. Thank you guys you went the extra mile to help me through... Read Full Review

Pointons, especially lee, made our first time buying a house so easy, always on hand to answer any question, give advice and chase things up for us, helped make everything make sense and the whole experience was pretty much stress free and quickly moved along. Would absolutely recommend pointons... Read Full Review

An excellent experience. Honest and friendly. Our house sold in less than a week. Lee was amazing fromthe get go, He made the process easy and straightforward. Even working after hours to get the property listed and visible online. Can't thank him enough. Would strongly recommend. 5 starts... Read Full Review

I received a thoroughly professional service from valuation to being on the market, then sale through to completion. Nothing was ever too much trouble and excellent communication throughout. Would definitely... Read Full Review

Very professional, responsive and pro active. Sold a property towards the end of 2020 under difficult circumstances, the office staff were... Read Full Review

VERY GOOD, EXCELLENCE SERVICE, LOYAL AND VERY HONEST, VERY HELPFUL, VERY TRUSTY, VERY UNDERSTANDING, GREAT KNOWLEDGE OF THE PROPERTY... Read Full Review

Nothing is to much trouble. Keeps you informed from start to finish of sale thanks Lee and Steve...would not hesitate to contact them... Read Full Review

Excellent. Sold the house in 3 days. Professional service, they kept us informed all the way through the process and were easy to contact if we had a... Read Full Review

Very friendly and professional service. They are communicative and positive and keep you updated at all time and frequently. No... Read Full Review

The staff at Pointons kept my updated every step of the way when buying my first home couldn’t recommend them... Read Full Review

Bought a house through Pointons, they were fantastic kept me up to date on the purchase & helped with any information I required, once I purchased the house I also used Pointons to find a tenant for the property, they have all been fantastic, professional & so helpful, I would... Read Full Review

Nuneaton branch was brilliant. Lee Tucker is outstanding and made the whole experience pain free. Our house went up on a Friday and an offer accepted the Monday after! Pointons delivered an exceptional... Read Full Review

If you value your mental health do not use this company. They will do nothing to help you even though they are supposed to be “experts” they will not advise you correctly and this is, either, because they do not care about their clients, or, they do not have the expertise to... Read Full Review

Great company and excellent communication throughout the sales process. Also being managing BTL for number of years and offer great service from that side of the business... Read Full Review