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Rawtenstall, BB4
4.8/5, 376 Reviews
98% Recommended
91% sales valuation accuracy
82% letting valuation accuracy
97% sales fee satisfaction
94% letting fee satisfaction
Ryder and Dutton Rawtenstall estate agents’ office is located in Rossendale Valley, approximately 20 miles north of Manchester. Our Rawtenstall estate agents work in a historic Eley Long & Co Estate Agents office which was the longest established and most experienced estate agency. Our team of residential experts
live locally and are experts on the property market and trends across the Rossendale area. Current Rawtenstall property team has a combined experienced of over 80 years of letting and selling homes. Many houses for sale Rawtenstall have Victorian heritage and has unique character. We offer houses ranging from small stone cottages with terraces to Mill Owner’s estates. Houses for sale Rawtenstall Rossendale can also vary from farm houses to converted barns with countryside views. If you are looking for help to buy Rossendale property then do not hesitate to contact our estate agent office in Rawtenstall.
"Extremely helpful and..."
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5 Star Review
Rachael
Sarah
By : 'Vera'
Services : Letting(As a Owner)
Rent PCM : £365
Would you recommend ? : Yes
Postcode : OL13
Feb 20, 2019
People found this helpful0
Nothing is too much trouble to sort out for Rachael. As we live over an hour's drive away, Rachael respects this and helps sort any problems out from her end on our behalf and goes out of her way for us. Rachael and Sarah are very pleasant, helpful and understanding to our needs as landlords and do their utmost best for us. We feel confident knowing that they are organising and sorting things out for our properties. Just a minor point, Sarah doesn't readily respond to my emails ( and sometimes Rachael ) but never the less, whenever I ring the office, I speak to Rachael or Sarah and get answers. I do feel that during the inventory on another property ( months ago ), which Sarah completed she was over the top on general cleanliness of the property and felt that she favoured the tenant more than the landlord but on property exit, the cleanliness didn't seem as important! We did feel that it was over the top, considering we have properties with other Estate Agents and have been doing this for 10years + and we have never had a problem like that before. We value our properties and want them to be clean and outstanding so we would never miss out on the cleaning, so that did put us out a bit. Never the less, the recent inventory that Sarah has completed has been fine ( as far as I am aware - as this was completed today). We just felt that Ryder/Dutton were on the tenants side more than the landlords side even though we pay fully managed. . Unfortunately, there have been many times when I have rung the office and either Lauren or Shannon don't seem to have passed messages on to Rachael or Sarah which is not Rachael or Sarah's fault but frustrating. All in all, Rachael and Sarah are great people to deal with our properties and I would maybe change Estate Agents if they were not there. They do a great job. Rachael and Sarah are both approachable and understanding to our needs
Comments on Agent Fees
Quite expensive
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By : Wendy Robertson
Feb 26, 2019Thank you so much for taking the time to write a review and I am pleased that you in the main are confident in having your property under our management. I am sorry that on occasions there is a delay in response to e-mail correspondence unfortunately both Rachel and Sarah were not always office based and I appreciate there can sometimes be a delay in receiving a response. For future reference could I ask that you communicate initially with Rachel as she is now office based and will be able to respond more promptly. In relation to the compilation of inventories I totally acknowledge that these documents are extremely detailed and we do pay particular attention to condition when undertaking inwards and outwards bound inspections. This is done to provide a fair and accurate report for both Landlord and Tenant and to ensure that should there be any disrepair over and above fair wear and tear at the end of a tenancy we are able to provide evidence to support this and obtain a satisfactory result should a claim against the deposit be necessary. I hope this gives you some reassurance and I am pleased to hear that overall you have developed a good working relationship with Rachael & Sarah
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 97% | £51,500 | £1,005,000 |
| Lettings | 82% | 94% | £300 | £1,050 |
Areas covered
- BB4
- BB5
- BL0
Address
Ryder & Dutton
68 Bank Street, Rawtenstall, Lancashire
BB4 8EG
01706 227999
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Ryder & Dutton Branches (View All 21)
sale of our ...
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3 Star Review
Beth
By : 'maureen'
Services : Sales( As a Vendor )
Sold price : £188000
Would you recommend ? : Yes
Postcode : OL13
Jun 27, 2023
People found this helpful0
Hi we have been dealing with Beth, with the sale of our bungalow. Beth has been very efficient, kind and helpful. She has dealt with some very difficult issue that came up. Beth has a good way with people, and a keeper are you listening graham. The only reason I gave e stars is we had to deal... Read Full Review
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maureen pickering said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 27th Jun 2023
Hi we have been dealing with Beth, with the sale of our bungalow. Beth has been very efficient, kind and helpful. She has dealt with some very difficult issue that came up. Beth has a good way with people, and a keeper are you listening graham. The only reason I gave e stars is we had to deal with Laura, who we wasn't happy with at all, she was from another office.
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Absolutely Excellent service, ...
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5 Star Review
Sarah
Rachael
By : 'Sophia'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BB4
May 5, 2023
People found this helpful0
Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me move. Thank you so much guys ... Read Full Review
Comments (0)Was this helpful?:
Sophia Lóren said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 5th May 2023
Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me move. Thank you so much guys ⭐️
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Absolutely Excellent service, ...
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5 Star Review
Rachael
Sarah
By : 'Sophia'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BB4
May 5, 2023
People found this helpful0
Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me move. Thank you so much guys ... Read Full Review
Comments (0)Was this helpful?:
Sophia Lóren said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 5th May 2023
Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me move. Thank you so much guys ⭐️
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Very helpful polite easy to ...
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5 Star Review
Sarah
By : 'Suleman'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BB4
Feb 3, 2023
People found this helpful0
Very helpful polite easy to deal with. Sarah sorted everything out for tenant to move in. Couldn’t ask for more from her told me what needed doing. Great... Read Full Review
Comments (0)Was this helpful?:
Suleman said about Ryder & Dutton
Services : Letting( As a Owner )Date: 3rd Feb 2023
Very helpful polite easy to deal with. Sarah sorted everything out for tenant to move in. Couldn’t ask for more from her told me what needed doing. Great company.
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Sarah ...
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5 Star Review
Sarah
By : 'J'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BB4
Oct 10, 2022
People found this helpful0
Recently moved from rented accommodation in Helmshore and dealt with Sarah Green from the Rawtenstall office - Sarah made the whole experience a much easier process in what can often be a stressful time and was very helpful with great expertise, communication and professionalism - Thanks... Read Full Review
Comments (0)Recently moved from rented accommodation in Helmshore and dealt with Sarah Green from the Rawtenstall office - Sarah made the whole experience a much easier process in what can often be a stressful time and was very helpful with great expertise, communication and professionalism - Thanks Sarah
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J Sargent said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 10th Oct 2022
Recently moved from rented accommodation in Helmshore and dealt with Sarah Green from the Rawtenstall office - Sarah made the whole experience a much easier process in what can often be a stressful time and was very helpful with great expertise, communication and professionalism - Thanks Sarah
Jonathan Sargent
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Outstanding company and ...
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5 Star Review
Shannon
By : 'Alicia'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : BB4
Sep 8, 2022
People found this helpful0
Outstanding company and staff, big thank you to Shannon Laycock whom remained professional, positive and informative throughout a complicated sale, we wouldn't have got there without you, definitely use again Alicia... Read Full Review
Comments (0)Was this helpful?:
Alicia Eastwood said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 8th Sep 2022
Outstanding company and staff, big thank you to Shannon Laycock whom remained professional, positive and informative throughout a complicated sale, we wouldn't have got there without you, definitely use again Alicia Eastwood
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from start to finish Sarah ...
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5 Star Review
Sarah
By : 'Britney'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : BB4
Aug 30, 2022
People found this helpful0
from start to finish Sarah Green has been dealing with myself she is very helpful and easy to deal with she kept me informed, this was my first property and Sarah made everything very easy for me and explained everything to me. Thankyou... Read Full Review
Comments (0)from start to finish Sarah Green has been dealing with myself she is very helpful and easy to deal with she kept me informed, this was my first property and Sarah made everything very easy for me and explained everything to me.
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Britney said about Ryder & Dutton
Services : Letting( As a Tenant )Date: 30th Aug 2022
from start to finish Sarah Green has been dealing with myself she is very helpful and easy to deal with she kept me informed, this was my first property and Sarah made everything very easy for me and explained everything to me.
Thankyou Sarah
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We chose Ryder ...
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5 Star Review
Graham
By : 'Hilary'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB4
Aug 19, 2022
People found this helpful0
We chose Ryder &Dutton to sell our family home as the team were highly recommend by our daughter who had sold successfully 12 months earlier. Grahams valuation visit was very professional ,honest and realistic. From day one of the house being on the market Shannon has gone above and beyond ... Read Full Review
Comments (0)We chose Ryder &Dutton to sell our family home as the team were highly recommend by our daughter who had sold successfully 12 months earlier.
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Hilary Thorpe said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 19th Aug 2022
We chose Ryder &Dutton to sell our family home as the team were highly recommend by our daughter who had sold successfully 12 months earlier.
Grahams valuation visit was very professional ,honest and realistic. From day one of the house being on the market Shannon has gone above and beyond to keep us updated of any changes, she has always been very professional , friendly and supportive in what could be a very stressful time . Many thanks again Shannon keep up the fantastic work you do and we wouldn’t hesitate to recommend yourself or the team at Ryder & Dutton to anyone looking to buy or sell a property .
Best wishes Hilary & Edward Thorpe
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Excellent service when we ...
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5 Star Review
Jack
Graham
By : 'Susan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB4
Aug 16, 2022
People found this helpful0
Excellent service when we sold our property, especially from Shannon Laycock. We were kept informed throughout the transactions and she did her best to smooth the process, as there some glitches during the sale. Thank you to all the office staff in the branch, Jack and Graham. All contact... Read Full Review
Comments (0)Excellent service when we sold our property, especially from Shannon Laycock.
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Susan Flint said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 16th Aug 2022
Excellent service when we sold our property, especially from Shannon Laycock.
We were kept informed throughout the transactions and she did her best to smooth the process, as there some glitches during the sale.
Thank you to all the office staff in the branch, Jack and Graham.
All contact with the agents in Rawtenstall was professional and friendly.
Thank you.
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Completely wasted my time, ...
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1 Star Review
By : 'Jason'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BB4
Nov 18, 2020
People found this helpful0
Completely wasted my time, tried to view property, agent / owner did not even turn up to show us around the property, rang and emailed the agent, one advised me the owner is on route and verbally over the phone the estate agent was running late, it seemed to me no-one knew what was going on ? We... Read Full Review
Comments (1)Was this helpful?:
Jason Davenport said about Ryder & Dutton
Services : Sales( Prospective Vendor/Buyer )Date: 18th Nov 2020
Completely wasted my time, tried to view property, agent / owner did not even turn up to show us around the property, rang and emailed the agent, one advised me the owner is on route and verbally over the phone the estate agent was running late, it seemed to me no-one knew what was going on ? We traveled over 30 mins to the location and not even a simple phone call from anyone running late!!!!!! If you're selling your home through this company avoid avoid avoid.
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By : Graham Shuttleworth
Nov 19, 2020Dear Jason, Thank you again for the feedback. I tried to call you first thing the following morning to apologise and in the absence of a response emailed you, to which you immediately replied. We...
I live out of area and have ...
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5 Star Review
By : 'Richard'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : BB4
Oct 9, 2020
People found this helpful0
I live out of area and have sold a house as executor. The team were brilliant throughout, particularly Graham who even helped clear old contents to the tip to make the property more marketable, and Roisin for keeping me informed of progress throughout and communicating with the... Read Full Review
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Richard Peel Breare said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 9th Oct 2020
I live out of area and have sold a house as executor. The team were brilliant throughout, particularly Graham who even helped clear old contents to the tip to make the property more marketable, and Roisin for keeping me informed of progress throughout and communicating with the buyers,
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The best Estate ...
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5 Star Review
Rachael
By : 'jan'
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : HD
Aug 30, 2020
People found this helpful1
I have a small portfolio of properties and ALWAYS use Ryder and Dutton. Once again Rachael has given excellent service. She is proactive professional and knowledgeable. She is a credit to Ryder and Dutton All the staff employed by Ryder and Dutton give excellent service. I have tried all the... Read Full Review
Comments (0)I have a small portfolio of properties and ALWAYS use Ryder and Dutton.
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jan cartman said about Ryder & Dutton
Services : Letting( As a Owner )Date: 30th Aug 2020
I have a small portfolio of properties and ALWAYS use Ryder and Dutton.
Once again Rachael has given excellent service. She is proactive professional and knowledgeable. She is a credit to Ryder and Dutton
All the staff employed by Ryder and Dutton give excellent service.
I have tried all the rest Ryder and Dutton are the best
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Great service- no ...
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5 Star Review
Graham
By : 'Megan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB4
Jul 20, 2020
People found this helpful0
Graham was fantastic. He went above and beyond to make sure everything was plain sailing. Honest, friendly, polite, accomodating and above all,... Read Full Review
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Megan Oncu said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 20th Jul 2020
Graham was fantastic. He went above and beyond to make sure everything was plain sailing. Honest, friendly, polite, accomodating and above all, no-nonsense!
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AMAZING QUICK ...
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5 Star Review
Rachael
Sarah
By : 'charmaine'
Services : Letting( As a Owner )
Rent PCM : £52500
Would you recommend ? : No
Postcode : BB4
Mar 11, 2020
People found this helpful0
I contacted Ryder and Dutton in Rossendale as soon as I knew my tenant was leaving. Initially I met with Gareth Hunt who came down the next day or so to inspect the property. He provided some welcomed advised to ensure I was safety fit which I was not aware of and another helpful tip on the way.... Read Full Review
Comments (1)I contacted Ryder and Dutton in Rossendale as soon as I knew my tenant was leaving. Initially I met with Gareth Hunt who came down the next day or so to inspect the property. He provided some welcomed advised to ensure I was safety fit which I was not aware of and another helpful tip on the way.
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charmaine juliet shaoul-leonard said about Ryder & Dutton
Services : Letting( As a Owner )Date: 11th Mar 2020
I contacted Ryder and Dutton in Rossendale as soon as I knew my tenant was leaving. Initially I met with Gareth Hunt who came down the next day or so to inspect the property. He provided some welcomed advised to ensure I was safety fit which I was not aware of and another helpful tip on the way.
There after I dealt with Rachael Howard-Cofield and Sarah Green who did all they could to find me a tenant. They regularly kept in contact and the time frame between my old tenant leaving and new one moving in was just 5 weeks, which to me was absolutely amazing; really could not recommend them highly enough.
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By : Gareth Hunt
Mar 12, 2020Thank-you so much for your feedback Charmaine. You have been a pleasure to deal with and have taken on board any feedback from ourselves or viewers and dealt with it quickly in order to help us find ...
All the staff have gone the ...
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5 Star Review
Janet
Graham
By : 'Daniel'
Services : Sales( As a Vendor )
Sold price : £752
Would you recommend ? : Yes
Postcode : BB4
Mar 9, 2020
People found this helpful1
All the staff have gone the extra mile in order to get my property sold . I have absolutely no hesitation in recommending the boys and girls at the rawtenstall office... Read Full Review
Comments (2)Was this helpful?:
Daniel Beaty said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 9th Mar 2020
All the staff have gone the extra mile in order to get my property sold . I have absolutely no hesitation in recommending the boys and girls at the rawtenstall office .
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By : Graham Shuttleworth
Mar 9, 2020Dear Daniel, Thank you for your review. We’ve got a great team here, who take pride in going the extra mile, so it is really appreciated when this is recognised. Do call in again when...
Excellent communication ...
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5 Star Review
Janet
Rachael
By : 'Jan'
Services : Sales( As a Vendor )
Sold price : £63000
Would you recommend ? : Yes
Postcode : BB4
Feb 10, 2020
People found this helpful0
Excellent communication throughout Janet and her team really looked after me and kept on top of everything through a difficult sale. Well... Read Full Review
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Jan Howard said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 10th Feb 2020
Excellent communication throughout Janet and her team really looked after me and kept on top of everything through a difficult sale. Well done
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I just want to say a massive ...
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5 Star Review
Graham
Janet
By : 'Kelly'
Services : Sales( As a Vendor )
Sold price : £72000
Would you recommend ? : Yes
Postcode : BB4
Dec 4, 2019
People found this helpful1
I just want to say a massive thank you to ryder and dutton at the rawtenstall branch especially a big thank you to Graham Shuttleworth and Janet Warasp for all there help with our house sale, you both have been so helpful and really have gone out of your way to help us, we couldn't have done... Read Full Review
Comments (1)I just want to say a massive thank you to ryder and dutton at the rawtenstall branch especially a big thank you to Graham Shuttleworth and Janet Warasp for all there help with our house sale, you both have been so helpful and really have gone out of your way to help us, we couldn't have done it without you both, I would highly recommended the rawtenstall.
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Kelly Greenwood said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 4th Dec 2019
I just want to say a massive thank you to ryder and dutton at the rawtenstall branch especially a big thank you to Graham Shuttleworth and Janet Warasp for all there help with our house sale, you both have been so helpful and really have gone out of your way to help us, we couldn't have done it without you both, I would highly recommended the rawtenstall.
Thank you again
Kelly and Michael Greenwood.
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By : Graham Shuttleworth
Dec 5, 2019Dear Kelly, Michael and Family, We are all so pleased that we have been able to complete on this sale for you and before Christmas too. You will be much happier with all that space in your new...
Ryder and Dutton are the best ...
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5 Star Review
Graham
Janet
By : 'Lindsey'
Services : Sales( As a Vendor )
Sold price : £113500
Would you recommend ? : Yes
Postcode : BB4
Dec 4, 2019
People found this helpful1
Ryder and Dutton are the best agents in rawtenstall. Janet Warsap and Graham Shuttleworth were absolutely fantastic! I tried to sell my property with 2 other agents this had taken over 18 months. So I decided to go with Ryder and Dutton. I have to the say the professionalism of the people there was ... Read Full Review
Comments (2)Was this helpful?:
Lindsey Trice said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 4th Dec 2019
Ryder and Dutton are the best agents in rawtenstall. Janet Warsap and Graham Shuttleworth were absolutely fantastic! I tried to sell my property with 2 other agents this had taken over 18 months. So I decided to go with Ryder and Dutton. I have to the say the professionalism of the people there was so reassuring. They helped me through a traumatic time. I can’t thank Janet and Graham enough.
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By : Janet Warsap
Dec 5, 2019Hi Lindsey, thank you for your kind words. We are so pleased that we got the sale through for you following from bad experiences previously. We wish you all the very best back in Kent. Best wishes,...
Great friendly service ...
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5 Star Review
Janet
By : 'Fiona'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB4
Nov 19, 2019
People found this helpful1
Ryder and Dutton recently sold our home. They organised 13 viewings over a long weekend and we had 8 offers. They helped us greatly though the whole process. Janet (in the Rawtenstall office) was so helpful particularly as we had a lengthy problematic purchase to deal with at the same... Read Full Review
Comments (1)Was this helpful?:
Fiona Malam said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 19th Nov 2019
Ryder and Dutton recently sold our home. They organised 13 viewings over a long weekend and we had 8 offers. They helped us greatly though the whole process. Janet (in the Rawtenstall office) was so helpful particularly as we had a lengthy problematic purchase to deal with at the same time.
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By : Janet Warsap
Nov 22, 2019Thank you Fiona for taking time to review us, it's much appreciated. Your sale felt like a whirlwind, I am pleased it all managed to tie in at the end. The purchase was another story! I hope you...
Thanks Rachael and Sarah, ...
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5 Star Review
Rachael
Sarah
By : 'Ian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BB4
Nov 16, 2019
People found this helpful0
Thanks Rachael and Sarah, great service and personal management of our properties which is no easy task given that there are 10 of... Read Full Review
Comments (1)Was this helpful?:
Ian Moores said about Ryder & Dutton
Services : Letting( As a Owner )Date: 16th Nov 2019
Thanks Rachael and Sarah, great service and personal management of our properties which is no easy task given that there are 10 of them.
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By : Sarah Green
Nov 19, 2019Hi Ian Managing your properties is always a joy. Think its time for property number 11?! Regards Sarah and...
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