The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 503 Reviews
91% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
87% sales fee satisfaction
87% letting fee satisfaction
Janey
Kate
By : 'Lyndsay'
Services : Letting(As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BN3
Efficient and really friendly and genuinely interested in their customers - much more personal service than any other agency we've come into contact with. Quick and easy processes and great follow up. Highly recommended
Harringtons Lettings
169 Hangleton Way, Hove, East Sussex
BN3 8EY
01273 724000
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 87% | £180,000 | £180,000 |
Lettings | 100% | 87% | £290 | £4,160 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
91 | 3 | 354 | 39 | 0 | 0 | 3 | 0 | 10 | 2 |
OUR COMPLAINTS PROCEDURE Stage 1 In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2. If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing. Stage 2 Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem. A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation. Stage 3 Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate. A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation. Stage 4 – The Appeal If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington. When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk. Please note our email is as follows:- Administration – admin@harringtonslettings.co.uk
Last updated at 7/9/2019, 4:20:18 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Mark
By : 'Daniel'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BN3
I am writing to express my sincere appreciation to Harringtons for their exceptional assistance and support in securing a rental property. From the initial viewings to the efficient and timely rental securing, their service has been nothing short of exceptional. As someone who has previously ... Read Full Review
By : 'george'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN41
refreshing experience with a letting agent after many years of being disappointed. rachel in particular was great to deal with, helpful, friendly, polite and ... Read Full Review
By : 'Saffron'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : BN26
Harringtons Lettings is always friendly, helpful, and quick to respond. I usually speak with Rachel who makes everything easy and stressfree—great to work with her! I highly recommend ... Read Full Review
Very positive!
By : 'Michael'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN2
Beth has always looked after me at Harringtons, she’s super knowledgeable and knows the market, it’s clear to see she really ... Read Full Review
Georgie
Rachel
By : 'Callum'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
No problems with this company were very helpful getting my deposit back thank you, Georgie and ... Read Full Review
By : 'Sophie'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN2
Beth has been our agent many years and has always looked after us. She’s goes above and beyond to look after ... Read Full Review
By : 'Reanna'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN1
Just wanted to say I think that Rachel at Harringtons Lettings is an exceptional property manager. She is consistently professional, efficient, and attentive to detail. Communication is always clear and timely, and any issues are addressed promptly and effectively. Rachel’s proactive approach and ... Read Full Review
By : 'Laura'
Branch : Hove, 169 Hangleton Way
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : BN1
No complaints at all, I got locked out my flat and they helped me get back in within the hour thank you, ... Read Full Review
By : 'Phoebe'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN43
Everyone in the team was very friendly a special shout out to ... Read Full Review
By : 'Mehme'
Branch : Hove, 169 Hangleton Way
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : BN3
Georgie was lovely and very helpful. Aways happy and ... Read Full Review
By : 'Richard'
Branch : Hove, 169 Hangleton Way
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : RH16
Beth was great from start to finish, she found us the perfect property after months of searching, she never gave up on finding us our dream home! She always us know when properties were coming on the ... Read Full Review
By : 'Shannon'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1
It was my first time renting a property and Beth was so helpful and patient with me. She explained the whole process to me and took time to go through the documents with me, great ... Read Full Review
By : 'Nikki'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Rachel was incredibly helpful when we had a dispute with another tenant. She handled the situation calmly, fairly, and professionally, making sure both sides were listened to and everything was resolved quickly. It really showed how experienced and supportive she is—she made a difficult situation ... Read Full Review
By : 'Nikki'
Branch : Hove, 169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN3
Rachel was incredibly helpful when we had a dispute with another tenant. She handled the situation calmly, fairly, and professionally, making sure both sides were listened to and everything was resolved quickly. It really showed how experienced and supportive she is—she made a difficult situation ... Read Full Review
By : 'Harry'
Branch : Hove, 169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN3
1010 Cant faul the team, so lovely and kind, special thanks to georgiie going the extra ... Read Full Review
By : 'Ashley'
Branch : Hove, 169 Hangleton Way
Services : 2
Sold price : £1100
Would you recommend ? : Yes
Postcode : BN1
Georgie was punctual, wellprepared, and gave a thorough the viewing. She answered all my questions with clarity and made the viewing experience really ... Read Full Review
n/a
Rachel
By : 'Tillie'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Rachel was absolutely brilliant when we had a leak from our flat into the one below. She acted so quickly and went above and beyond to get it sorted, keeping both us and the downstairs neighbours updated the whole time. It was a stressful situation but she handled it so professionally and made sure ... Read Full Review
Rachel
By : 'Jennifer'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN2
Rachel has been amazing to deal with throughout our time renting with Harringtons Lettings. She’s always really quick to respond, super friendly, and genuinely cares about getting things sorted properly. Anytime we’ve had an issue, she’s made sure it was dealt with quickly and kept us updated the ... Read Full Review
Rachel
By : 'Jared'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN1
We’ve had an outstanding experience with Rachel at Harringtons Lettings. From day one, she has gone above and beyond to ensure any issues with our rental property were resolved quickly and efficiently. Her professionalism, communication, and genuine care made a huge difference us. It’s rare to ... Read Full Review
By : 'Georgina'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN41
Rachel at Harringtons Lettings has been so helpful! She’s always quick to respond and gets things sorted without any hassle. Really appreciate how easy she’s made everything—thanks ... Read Full Review