The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 157 Reviews
97% Recommended
91% sales valuation accuracy
82% letting valuation accuracy
94% sales fee satisfaction
98% letting fee satisfaction
Rachel
By : 'Catherine'
Services : Sales(As a Vendor)
Sold price : £160000
Would you recommend ? : Yes
Postcode : BB7
A big thank you for excellent customer service from Joanne, Rachel and Geraldine. Nothing too much trouble. Kept us informed thorough out. Chased up solicitors to help reached a deadline date we'd been given. Big thanks, Phil & Cath.
Good
By : Joanne Thomas
May 13, 2019Thank you for taking the time to leave us a lovely review. It was a pleasure dealing with the sale of your property and hope you are settling in to your lovely new home. Many Thanks
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Last updated at 9/29/2017, 9:44:30 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 91% | 94% | £83,000 | £3,395,000 |
Lettings | 82% | 98% | £395 | £1,450 |
Mortimers Estate Agents
5-7 Castle Street, Clitheroe, Lancashire
BB7 2BT
01200 427331
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Ben
By : 'Wendy'
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : Yes
Postcode : BB7
Everyone I have had contact with at Mortimers have been so helpful. From the initial enquiry with Geraldine at the Whalley office, who went above and beyond my expectations to get a last minute appointment and subsequently with Ben. Who later on the same day (Saturday) confirmed acceptance of the... Read Full Review
Joanne
Rachel
By : 'Pamela'
Services : Sales( As a Vendor )
Sold price : £141500
Would you recommend ? : Yes
Postcode : BB7
Excellent customer service ftom staff especially Joanne and Rachel very pleasant to deal with. I have no problems at all only with your charges which I thought were very high in comparison to other companies. Thank... Read Full Review
By : Rachel Fish
Feb 28, 2020Thank you so much for your review Pam, we hope you and the doggies will be very happy in your new home...
By : 'David'
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : Yes
Postcode : BB7
Joanne was excellent throughout the purchase of the property, as were the other staff when Joanne was not available. Not sure of the other staff names, but all were very... Read Full Review
By : Joanne Thomas
Feb 11, 2020Thank you for taking the time to leave such a lovely review. Am so pleased that you were happy with the service you received. Hope you are settling in to your lovely new home. Best Wishes...
Rachel
By : 'Phil'
Services : Sales( As a Buyer )
Sold price : £172500
Would you recommend ? : Yes
Postcode : BB7
Highly recommend Mortimer's, kept up to date regularly, couldn't fault the service provided. Will be using them again. Thank... Read Full Review
By : Joanne Thomas
Dec 30, 2019Thank you for your great review Mr Hayward, its so lovely to hear that you were happy with our service and we would be delighted to assist you further in the...
By : 'Sue'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : BB7
I would like to express my comments with regards to Michael. Having dealt with him a number of times whilst agreeing the tenancy, and then with regards to a number of issues / problems we have encountered Michael is a credit to Mortimers. He is extremely positive, professional and always keeps... Read Full Review
By : Mike Hurst
Nov 21, 2019Hi Sue, Thank you so much for your comments and apologies for any previous issues you may have encountered. I appreciate the feedback and aim to try and resolve any issues as soon as possible. Thank...
By : 'Elaine'
Services : Sales( As a Vendor )
Sold price : £229000
Would you recommend ? : Yes
Postcode : EH49
Accessible friendly and attentive staff team with good resilience and an eye for important detail. Felt to be in safe hands Many... Read Full Review
By : 'Terry'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BB7
Want to say a huge thank you to all the staff at Mortimers Clitheroe for their help in selling my home. Special thanks to Emma who was extremely helpful & efficient, managed to take away the stress involved with the selling my property.. Thank you...... Read Full Review
By : Emma
Nov 18, 2019Thank you for taking the time to provide feedback and for your kind words it is greatly...
By : 'Amy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BB7
We had a short deadline to work towards with moving in from down south. The team were incredibly helpful and accommodating by speeding our references along and allowing us to move in promptly. They made what could have been an incredibly stressful move, very... Read Full Review
By : Mike Hurst
Oct 18, 2019Hi Amy, Thank you very much for your kind comments and feedback, we were more than happy to help. We hope you are enjoying your new...
By : 'paraic'
Services : Sales( As a Vendor )
Sold price : £158000
Would you recommend ? : Yes
Postcode : BB7
Very good service, Emma and Joanne were always prompt to respond to queries and very helpful. Always sought to keep us informed and very prompt at chasing responses from buyers. Would... Read Full Review
By : Emma Hartley
Oct 2, 2019Thank you Mr Mannion, really appreciate your feedback, so happy we achieved a quick sale for...
By : 'Kerry'
Services : Sales( As a Buyer )
Sold price : £650000
Would you recommend ? : Yes
Postcode : BB7
We were actually the purchasers on a property marketed by Mortimers. Throughout the entire process I found Mortimers to be polite, friendly and helpful. We were regularly updated by Emma and Joanne who worked tirelessly to keep all parties in the chain appraised of developments right up to... Read Full Review
By : Joanne Thomas
Oct 1, 2019Thank you for such a lovely review its really appreciated. Wishing you all the best in your lovely new...
By : 'Frank'
Services : Sales( As a Buyer )
Sold price : £282000
Would you recommend ? : Yes
Postcode : BB7
We received excellent service from Joanne and the Clitheroe team. We were kept in touch throughout the process and Joanne maintained a fair balance between the interests of the Vendor and the us as... Read Full Review
By : Joanne Thomas
Oct 15, 2019Thank you for your lovely feedback Mr Robinson. Keep in touch it would be lovely to see the property when you have carried out all of your plans you had for the property. Kind...
By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £282000
Would you recommend ? : Yes
Postcode : BB7
Mortimer were very good at keeping me informed and at offering advice when I had concerns over the house sale. They were always professional and I was always sure they had my best interests at heart and not the buyers. Happy with the service and will use them... Read Full Review
By : Joanne Thomas
Sep 19, 2019Thank you for leaving such a positive review, it was a pleasure to deal with the sale of your property. Best...
By : 'Sebastian'
Services : Sales( As a Buyer )
Sold price : £363000
Would you recommend ? : Yes
Postcode : BB7
Patient, and good at keeping us updated. Super friendly and made the process of purchasing our house as efficient as... Read Full Review
By : Joanne Thomas
Sep 16, 2019Hi Mr & Mrs Mysko, Thank you so much for taking the time to leave a lovely review its very much appreciated. I hope you and your family have settled well into your lovely new home. Kind regards...
Edward
By : 'Katey'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BB7
Edward really knows his stuff regarding the area and certainly knows the market. Sadly we feel we weren't represented brilliantly in the sake of our house. As Mortimers don't work on commission and rather a flat rate- getting you the best price isn't in there interests. Unfortunately ... Read Full Review
By : Edward Snowden
Sep 9, 2019Thank you for taking the time to post this. We take the sale of every house personally and aim to deliver the best standards on every occasion. Of course there is always context from both sides and I ...
By : 'Sheila'
Services : Sales( As a Vendor )
Sold price : £217000
Would you recommend ? : Yes
Postcode : BB7
Mortimers gave a very good service from valuation to completion. Everyone I spoke to was friendly and professional, and Joanne (who dealt with the sale) was excellent. She checked details, chased things up for me quickly, phoned with regular updates and was very supportive. This was particularly... Read Full Review
By : Joanne Thomas
Sep 9, 2019Thank you so much for your very lovely review, I'm delighted that you were happy with our service and it was a pleasure to deal with the sale of your...
By : 'Claire'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BB7
Emma and Joanne were extremely helpful to us during our recent house purchase. Emails and phone calls were responded to quickly and Emma very patiently allowed us to view the house on more than one occasion. We found Mortimers to be friendly and approachable and we wouldn’t hesitate to... Read Full Review
By : Joanne Thomas
Sep 9, 2019Hi Claire, Thank you so much for taking the time to leave a lovely review for us. Best wishes in your new home - Joanne &...
Michael
By : 'Kirsty'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : BB7
I had dealing with 3 letting agents at Mortimer's Michael was really helpful as was a lady from the Blackburn branch, although one of the ladies at the Clitheroe Branch was very difficult to get hold of and wasn't at all prompt and replying to e-mails! i have worked in this industry and ... Read Full Review
By : Mike Hurst
Aug 9, 2019Hi Kirsty, thank you for your comments and I hope you have settled in well at the property. We will work to improve our response time in the future and are sorry to hear your disappointment at the...
By : 'Nic'
Services : Sales( As a Buyer )
Sold price : £145500
Would you recommend ? : Yes
Postcode : BB7
Very helpful and attentive with regular updates. I would recommend people to use Mortimers as I was happy with the... Read Full Review
By : 'Yvonne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB7
A proffesional and friendly service was provided by Joanne and Emma. We were given regular and timely updates. Staff were encouraging, informative and treated us as valued customers. I would highly recommend Mortimers. If we ever move again they would be our first choice in Estate... Read Full Review
By : Joanne Thomas
Aug 8, 2019Hi Yvonne, Thank you for taking the time to leave us both a lovely review. I hope you have settled into your new home. Best wishes Joanne &...
By : 'Kim'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BB7
Joanne was consistently professional, patient and understanding throughout the conveyancing process. Joanne kept us up to date and informed at all... Read Full Review
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By : Joanne Thomas
Jul 9, 2019Hi Kim, thank you for your kind review it was a pleasure to deal with the purchase of your lovely new home. Best...