The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 284 Reviews
96% Recommended
99% sales valuation accuracy
96% letting valuation accuracy
98% sales fee satisfaction
98% letting fee satisfaction
Derek
Clint
By : 'Horse'
Services : Sales(As a Vendor)
Sold price : £800000
Would you recommend ? : Yes
Postcode : BL6
Fantastic from the outset, realistic valuation, great value fees, and excellent marketing. Property was sold within a week, for more than the starting price. Very easy to deal with and hard working, I will definitely use Harrisons again!
EXCELLENT
Harrisons Estate Agents (Bolton)
1 Newbrook Road, Bolton, Lancashire
BL5 1EL
01204659670
No Branch Video found...
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 99% | 98% | £31,500 | £1,400,000 |
Lettings | 96% | 98% | £385 | £1,350 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
50 | 2 | 41 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Harrisons Estate Agents Bolton Ltd IN-HOUSE COMPLAINTS PROCEDURE We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? • We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review. If you are a tenant and need out of hours assistance please visit: http://tenant.expertagent.co.uk/
Last updated at 3/8/2017, 9:10:58 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Tiny'
Branch : Bolton, 1 Newbrook Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : BL3
Where to start we lived in one of harrisons property for several years. And we feel the landlords of the property did not care or look after the tenants how they should. The back door when we moved kn was an external door, after several workmen to seal the door they finally gave us a new one 1.5 ... Read Full Review
By : 'Rebecca'
Branch : Bolton, 1 Newbrook Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BL3
As a buyer felt pressured in to best and final offers in 2022 viewings, never viewed a property with Harrison's after this. I've since purchased another property but found this tactic off ... Read Full Review
Katie
By : 'Chris'
Branch : Bolton, 1 Newbrook Road
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : M46
Great service from start to finish. Had the property up for rent at beginning of February and a tenant was in behind of March. Katie was fantastic, helped and advised all the way through the process. I would highly recommend Harrison's. Look forward to a great future between ... Read Full Review
By : 'Michael'
Branch : Bolton, 1 Newbrook Road
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : M26
I rented a property in Radcliffe, Flat 2, 319B Ainsworth Road, M26 4EZ Allyson, The Manager at the Branch was extremely Helpful in arranging my tenancy and nursed me through any queries I had , her staff were also as helpful whenever any issues arose. I would recommend this agency but particularly ... Read Full Review
Hannah
By : 'Julie'
Branch : Bolton, 1 Newbrook Road
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : PR6
The rental team were very help full kept us updated throughout the process as we hadn't used a agent before so was our first time going thorough the lengthy process every thing was done by email and the odd phone call. we are now moving this week thanks to the Harrisons Rental team. A big ... Read Full Review
Clint
Derek
By : 'Kath'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : M46
From the initial meeting with Clint, we had confidence that Harrisons were the estate agent for us. Derek managed the sale keeping us informed at every stage of the process. The additional support they offered, for show rounds and advice was much appreciated. Very happy ... Read Full Review
By : 'Darren'
Branch : Bolton, 1 Newbrook Road
Services : Sales( Prospective Vendor/Buyer )
Sold price : £92000
Would you recommend ? : No
Postcode : BL6
Booked to view a property, in Horwich, 4 hours after it came to market. Harrisons advised me that they already had a viewer that evening, I asked if I could go either 30 minutes before or 30 minutes after, however they said I had to go the following day. I pointed out that they first viewer ... Read Full Review
Katie
Francsca
By : 'Abbie'
Branch : Bolton, 1 Newbrook Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : M46
From the moment I moved into the house I was renting with Harrisons estate agents in Bolton I have had nothing but issues. The house was left in a unlivable state due to its dirtiness which meant I had to do a lot of my own painting and decorating the previously owner/tenant had left all of ... Read Full Review
Abbey
Derek
By : 'Matthew'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : BL5
Fantastic from start to finish. Brilliant friendly helpful staff always there when we needed them and answer questions promptly. Would highly ... Read Full Review
Abbey
Derek
By : 'John'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £184000
Would you recommend ? : Yes
Postcode : BL5
Absolutely brilliant service from the team at Harrisons.We bought and sold with them and would have to give them a 5 star rating.Friendly polite and professional and always kept us updated.Highly recommended and clearly the stand out estate agency in ... Read Full Review
Katie
Francsca
By : 'Nigel'
Branch : Bolton, 1 Newbrook Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M46
I have let with Harrisons for a number of yrs,they have always got new tenants ready to move in with good advice on who may be best suited but always leave the final decision to you. I deal with Katie mostly who is on the ball with issues which may arrive from the tenant or myself and draws them ... Read Full Review
Derek
Clint
By : 'Danny'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Buyer )
Sold price : £164000
Would you recommend ? : Yes
Postcode : BL4
From start to finish Des was fantastic. He couldn’t do enough for us and was always willing to help. We expressed initial interest and an offer was accepted before we could view it. Des knew how keen we were and as soon as the offer fell through, he called and got us a viewing promptly. ... Read Full Review
Derek
Clint
By : 'Anne'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : M38
Excellent and friendly service with a very successful outcome on the sale of two properties in a very short ... Read Full Review
Derek
Derek
By : 'Donna'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : Yes
Postcode : BL4
Good advice given, to market the property and maximise viewings. The team were very quick to inform us of viewings and feedback etc Brilliant approach to customer service. Dez and the team worked tirelessly. Harrisons come HIGHLY recommended ... Read Full Review
Derek
Clint
By : 'Tina'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £131500
Would you recommend ? : Yes
Postcode : BL2
Harrison's estate agents were professional, proactive and I highly recommend using them, from the professional photographs posted online, the fast sale of my house, it was sold within 2 weeks !!!! Derek Wilcox was assigned as my first point of contact and I have to say that he was ... Read Full Review
Abbey
Derek
By : 'Katie'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £143000
Would you recommend ? : Yes
Postcode : BL3
Exceptional service throughout the sale of our home. Very organised viewing schedule that fit in with daily life. Quick and efficient sale. Abbey was always at the end of the phone if we had any queries. She was very friendly, helpful and professional. Would highly recommend ... Read Full Review
Derek
Clint
By : 'Joe'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Buyer )
Sold price : £31500
Would you recommend ? : No
Postcode : BL2
From start to finish Harrisons, was most helpful, and I was buying a house, would definitely use them if I was ... Read Full Review
Derek
By : 'Terry'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £1005000
Would you recommend ? : Yes
Postcode : BL3
Keeping us in the loop not very well not returning calls when promised other than that every thing. Was ... Read Full Review
By : 'Amy'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Vendor )
Sold price : £133000
Would you recommend ? : No
Postcode : BL3
Terrible agents especially *. Our property was newly renovated to a high standard with loads of features and products that they didn't even mention in the listing despite many requests to add more information. It generated thousands of views online but a handful of viewings. To top it off, we ... Read Full Review
Derek
Clint
By : 'Lee'
Branch : Bolton, 1 Newbrook Road
Services : Sales( As a Buyer )
Sold price : £90000
Would you recommend ? : Yes
Postcode : PR6
Fantastic, caring, thoughtful staff. Who delivered a thoroughly professional and patient service in helping me purchase my property. Wouldn’t hesitate to use if needed again. I would highly recommend the quality and knowledge of the staff. Especially Des who dealt with my ... Read Full Review