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The UK's Largest Customer Review Website for the Property Industry
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5/5, 33 Reviews
100% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Nicky
I have used Rainbow Estate Agents as my property manager since May 2019 and have been thoroughly impressed with their professionalism, dedication and support from the beginning. I would definitely recommend them to any first-time landlords as they were incredibly helpful and informative about the process and managed to successfully let our property in a very short time.
By : Patsy
Nov 27, 2019Dear Tom, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic and honest service. Thanks again, The Rainbow Team
Rainbow Estate Agents
25 Market Square, Waltham Abbey, Essex
EN9 1DU
01992 711222
No Branch Video found...
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £185,000 | £850,000 |
Lettings | 100% | 99% | £755 | £1,500 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
10 | 0 | 10 | 0 | 9 | 0 | 4 | 0 | 0 | 0 |
We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards and ensure you feel you have been listened to and your complaint duly considered. The guidelines are that in the unfortunate position of a complaint we have eight weeks to consider your complaint and respond accordingly to conclude the process. If you have a complaint, please follow the following steps: 1. Call us on 01992 711222 and ask to speak to a senior member of staff they will try and deal with your complaint. If you feel your issue has not been resolved go to the next step. 2. Send a letter of complaint to: Att: Rebecca White Rainbow Estate Agents 25 Market Square Waltham Abbey Essex, EN9 1DU Send us a letter with the full details. You will receive an acknowledgement within 3 working days and a written response with findings within 15 days. If we have not resolved it within this time you may complain to the Property Ombudsman. 3. Property Ombudsman will deal with the following complaints: • Infringed your legal rights; or • Failed to follow the rules and obligations for letting agents under the TPO Letting Code of Practice or any internal rules, procedures or statements of practice of the member; or • Treated you unfairly; or • Been guilty of maladministration (including inefficiency and undue delay) If you feel your complaint falls between any of the points above, please contact The Property Ombudsman on: 01722 333306. Email: Admin@tpos.co.uk, postal address: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Once a complaint has been with Ombudsman we cannot have communication with you until the complaint has been finalised.
Last updated at 11/1/2019, 5:23:38 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
£ 215000 Offers Over
2 Bedroom Mobile Home House for Sale - The Elms , Lippitts Hill
£ 427500 Offers Over
3 Bedroom Terreced House for Sale - Elm Close, Waltham Abbey
£ 135000 Offers Over
3 Bedroom Mobile Home House for Sale - Lippitts Hill, Loughton
£ 160000 Offers Over
2 Bedroom Mobile Home House for Sale - The Cedars , Woodbine Close
£277 pw | £1200 pcm
1 Bedroom Apartment House to Rent - Church Street, Waltham Abbey
£220 pw | £950 pcm
1 Bedroom Studio House to Rent - Howard Close, Waltham Abbey
£185 pw | £800 pcm
0 Bedroom Studio House to Rent - Highbridge Court, Waltham Abbey
£358 pw | £1550 pcm
3 Bedroom Maisonette House to Rent - Felstead Road, Waltham Cross
Janice
Patsy
By : 'Debbie'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Owner )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : SG12
Such a lovely company to deal with. Professional, friendly and so helpful. I really felt I was in good hands and they kept me informed every step of the way. Would definitely recommend ... Read Full Review
Nicky
Xani
By : 'Michael'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN11
A very professional and friendly estate agents, we have rented a property through them for the last 18 months. highly ... Read Full Review
Rebecca
Nicky
By : 'Mark'
Branch : Waltham Abbey, 25 Market Square
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : IG10
Got the Property I was looking for within days . Exceptional service at there head office . I moved in 2 weeks later . I couldn't be happier with my experiences with them . So it was an easy 5 Stars for me ... Read Full Review
By : Patsy
Dec 20, 2019Dear Mark, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Nicky
Xani
By : 'Michael'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : EN8
Wonderful people love them . They always do what they can to help you in your tenants . And always make shore your happy ... Read Full Review
By : Patsy
Dec 10, 2019Dear Michael, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic ...
Nicky
Rebecca
By : 'Nicholas'
Branch : Waltham Abbey, 25 Market Square
Services : Sales( As a Vendor )
Sold price : £850000
Would you recommend ? : Yes
Postcode : EN9
First class service for both letting and selling have used them on many occasions and use them for letting and ... Read Full Review
By : Patsy
Dec 5, 2019Dear Nick, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Rebecca
Nicky
By : 'Betul'
Branch : Waltham Abbey, 25 Market Square
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EN9
All the staff at Rainbow Estate Agents have been very helpful and supportive throughout the process of buying our first home. There expertise and knowledge has made the process so easy and have always checked up on us to ensure we were all set to go. Couldn’t thank them enough for all ... Read Full Review
By : Patsy
Dec 3, 2019Dear Betul, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Rebecca
Xani
By : 'Immanuel'
Branch : Waltham Abbey, 25 Market Square
Services : Sales( As a Vendor )
Sold price : £380000
Would you recommend ? : Yes
Postcode : EN9
Very nice and helpful people to do business with. Outstanding customer service. Always going the extra mile. Wouldn't go anywhere ... Read Full Review
By : Patsy
Dec 3, 2019Dear Immanuel, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine,...
Nicky
Xani
By : 'Katherine'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN10
So helpful couldn’t have done more for me since I moved in. Have always gone the extra mile to ... Read Full Review
By : Patsy
Dec 3, 2019Dear Katherine, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine,...
Nicky
Xani
By : 'Sebastian'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Tenant )
Rent PCM : £755
Would you recommend ? : Yes
Postcode : EN9
Very professional, friendly and lovely people, I recommend them all day long. Best little agency in Essex Waltham Abbey Town ... Read Full Review
By : Patsy
Dec 3, 2019Dear Sebastian, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine,...
Nicky
Xani
By : 'Robert'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN9
Excellent customer service by a friendly staff. I've been here 4 years, and I have never had cause to ... Read Full Review
By : Patsy
Dec 2, 2019Dear Robert, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Nicky
Xani
By : 'Clare'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : EN9
Ive been renting with Rainbow Estates for a number of years now. And I cannot find a fault. I am a single Mum and have had a number of worries and the team have always listened and been sympathetic to my issues. They are so lovely and understanding. And if anything needs doing its done ... Read Full Review
By : Patsy
Nov 29, 2019Dear Clare, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Rebecca
Nicky
By : 'Raquel'
Branch : Waltham Abbey, 25 Market Square
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EN9
I have had the pleasure of dealing with most of the Rainbow team as I have sold 2 properties through them and they now let a property for me. They are the only agents I use. In both selling my house and now letting they have guided me through the process and made it as stress free as ... Read Full Review
By : Patsy
Nov 29, 2019Dear Raquel, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Rebecca
Peter
By : 'Iona'
Branch : Waltham Abbey, 25 Market Square
Services : Sales( As a Vendor )
Sold price : £477500
Would you recommend ? : Yes
Postcode : EN9
Notwithstanding a significant down-turn in the property market, Rainbow Estate Agents (Rebecca White and her fantastic team) successfully negotiated a sale of my property within 2 weeks of it being on the market, at a price I am completely happy with. Rainbow Estate Agents achieved, in two ... Read Full Review
By : Patsy
Nov 29, 2019Dear Iona, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Nicky
Xani
By : 'Joan'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : EN9
I have let my house with Rainbow Estate Agents since October 2011. I am completely satisfied with the professional aspects of the service. The prompt notification of any repairs is very much appreciated as I live in Dorset. A pleasure to deal with such helpful people who go the extra mile for ... Read Full Review
By : Patsy
Nov 29, 2019Dear Joan, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic and ...
Nicky
Nicky
By : 'Paul'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : EN9
Rainbow Estates are honest and fair Letting Agency. They work well on our behalf but also for the tenant. They always carry out regular inspections and always happy to arrange any maintenance issues and these are always quoted at a fair price from the Contractors that they use. Wouldn't go ... Read Full Review
By : Patsy
Nov 27, 2019Dear Paul, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Nicky
Patsy
By : 'John'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN9
Excellent service, always on hand to help and nothing was too much trouble. Nicky and Patsy and the whole team are ... Read Full Review
By : Patsy
Nov 27, 2019Dear John, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Nicky
Xani
By : 'Francesca'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EN9
I was recommended to these Wonderful people and been with them for 4 years found them easy to talk to and ... Read Full Review
By : Patsy
Nov 27, 2019Dear Francesca, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine,...
Nicky
Xani
By : 'Diane'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : EN9
Staff are excellent, any problems are dealt with straight away. Very professional agents, always get a warm welcome on the ... Read Full Review
By : Patsy
Nov 27, 2019Dear Diane, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Xani
Rebecca
By : 'James'
Branch : Waltham Abbey, 25 Market Square
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : EN9
Rainbow always provides a brilliant, professional service and I wouldn't use anyone else. I have brought, sold and rented with them and the ladies in the office have never failed me. Highly commended ... Read Full Review
By : Patsy
Nov 27, 2019Dear James, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...
Nicky
Rebecca
By : 'Lisa'
Branch : Waltham Abbey, 25 Market Square
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SG12
Amazing team, amazing service, I personally wouldn’t go anywhere else! I use both the sales and rental sides of ... Read Full Review
By : Patsy
Nov 27, 2019Dear Lisa, Thank you for leaving us such a wonderful review. We strive for customer satisfaction, and your review reaffirms the hard work we put in every day to deliver a genuine, enthusiastic...