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3.9/5, 135 Reviews
74% Recommended
100% sales valuation accuracy
80% sales fee satisfaction
Koz
Charlotte
By : 'Phoebe'
Services : Letting(As a Tenant)
Rent PCM : £2427
Would you recommend ? : No
Postcode : BN2
Please help, coapt! My windowsill has been so damp and rotted it's falling off for months, and fist sized mushrooms have been sprouting out of it all winter. Some scaffolding was put up outside my window for some reason, and air bricks have been put in every room. This has not helped one bit and it's been months. I already have respiratory issues and now it is unsafe for me to sleep in my own bedroom because the damp windowsill and the huge fungus are causing me to wheeze and develop headaches. I can smell my own windowsill- it is foul! I'm worried about my long term health just from sleeping in my own bed. Nothing else has been done. The window frame is now so rotted that it is roughly the same texture as a sponge cake. I have sent yet another email, and called yet again. If coapt decide to actually do something about it I will of course update my review. Koz has been extremely nice about all this- even if my window is still sopping wet after 3 months of chasing this company. Maybe it's the landlord's problem, but it's certainly not mine, and I am so disappointed as the staff are all really friendly. Also the contractors they hired left our door wide open onto a busy and fairly unsafe street (there was vandalism nearby). Twice. We are going to renew for next year as the location is great and we thought the issues would be sorted by now. Let's hope they sort this out soon so I can leave a better review. I am sorry to be so negative but I am desperate to get this sorted. The staff really are nice.
By : Emma Tiplady
Feb 10, 2020Hi Phoebe, I am so sorry this issue has taken longer than we would like to resolve. On investigation I can see there has been a lot involved to get to this stage and frustratingly the previous works did not resolve the issue, our contractor is booked in to carry out further repairs this week. Thank you for being so patient this far, I understand it must be very frustrating. The management team are now aware of your issue and will be keeping a close eye on the situation, we will keep in contact with you to make sure this is completed swiftly. Please don't hesitate to get in touch if you need anything.
Coapt
108a Lewes Road, Brighton, Brighton and Hove
BN2 4AE
01273 645797
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
68 | 2 | 24 | 30 | 2 | 0 | 3 | 0 | 3 | 3 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100% | 80.00% | £330,000 | £355,000 |
No procedure set.
Last updated at 12/13/2017, 8:00:04 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Zoe'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : BN1
These agents are absolutely terrible and treat their tenants appallingly. My son rented a house through them. The sofas and carpets were flea-infested and there was extensive mould everywhere. Nothing worked properly and the furniture was of the poorest quality imaginable. None of it was fit for ... Read Full Review
Jennifer
By : 'Jo'
Branch : Brighton, 108a Lewes Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : BN2
coapt reviews Tripadvisor Trustpilot Shopping Videos Images News Books Maps Flights All filters Coapt 4.1 (557) Apartment letting agency in Brighton and Hove, England ‧ Open OverviewReviewsPhotosServicesAbout Reviews from the web allAgents 4/5 131 reviews GetAgent 3/5 47 ... Read Full Review
By : 'Andy'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : BN2
Avoid at all costs. Our experience was the same as many below - they let really poor quality accommodation, showed no interest in helping with any of the many issues from mould to poor heating and then charged through the nose for cleaning and repairs even though we cleaned the place top to bottom ... Read Full Review
By : 'Giles'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN2
Systematic exploitation of students. Worst quality at highest prices. Mould mushrooms and damp not sorted out in my daughter's room. House was a tip when moving in. Now seeking to retain large amount of deposit on no valid basis. Whoever you choose DO NOT use this ... Read Full Review
By : Verity Naylor
Oct 2, 2023My whole tenancy was a nightmare, the property had (and probably still has) continuing issues that were not fixed properly, Coapt would send maintenance out only for them to look around for a few...
By : 'Eliza'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN5
I am currently renting a property that is being sold by my landlord, under Coapt. So far I have been very flexible with every viewing booked, have worked my work around it, taken myself and my two kids out of the house. There have been a couple of times that a viewing has been booked, I've ... Read Full Review
By : 'dgd'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : No
Postcode : BN1
worst letting agent I have used as a landlord never again- allegedly- I feel like I was not listening to and the tenants they put in were not checked as I would have ... Read Full Review
By : Brighton Homes
Nov 22, 2023Dear Landlord we are sorry to hear about your bad experience as a landlord, We at Brighton Homes, would be delighted to let & manage your property and our staff have all been with us since we...
By : 'Alison'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N11
Attention All students. Please avoid this letting agency at all costs. They will keep 90% of your deposit, while leasing you a sub standard accomodation. They think because you are a student they can treat you however they wish. If you are silly enough to lease from this agency, please do yourself ... Read Full Review
Kayleigh
Stuart
By : 'Gabriella'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Rent PCM : £2253
Would you recommend ? : No
Postcode : BN2
I wouldn't recommend Coapt to ANY student. In the case of my daughter - they did absolutely nothing to assist the students to get a refund of their paid deposits. They charged the students for things which were already a problem/broken when they moved in to the house. The house was in a ... Read Full Review
Kayleigh
Stuart
By : 'Gabriella'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Rent PCM : £2253
Would you recommend ? : No
Postcode : BN2
do not use Coapt! ANY other agent will be better than these guys who basically steals students money. Really tasteless the whole process we dealt with them. And ... Read Full Review
Zoe
By : 'Natasha'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Owner )
Rent PCM : £3500
Would you recommend ? : Yes
Postcode : BN1
Zoe and her team have worked tirelessy and in such a positive matter to let our properties and to resolve any maintenance issues. Great job, thank ... Read Full Review
By : 'whitney?'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN2
Do not go with these people! They will are unhelpful, lazy and money orientated. We have put in multiple formal complaints and had to see advice from Citizens ... Read Full Review
Alice
By : 'Katie'
Branch : Brighton, 108a Lewes Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN2
Very helpful and knowledgeable! Lovely 2 ladies Alice and her colleague, loved the houses and were very friendly. Couldn't of done anymore to ... Read Full Review
By : 'Jack'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Rent PCM : £1785
Would you recommend ? : No
Postcode : BN1
I've lived in my current rental property for 2 months, made extremely clear i'd be occupying the property for 2-3 years if everything works properly (It doesnt and i've only lived here momentarily so cannot even tell!) and Coapt will not leave me alone and keep dumping viewings on ... Read Full Review
By : 'Emily'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : BN2
Avoid like the plague !! Sales teams will say anything to get you to sign a contract, anything they say, get in writing because it's most likely false. Phone lines aren't recorded just leaving a further gap for dodgy practises. Was advised as a student, I should have got legal ... Read Full Review
Syd
By : 'Natascia'
Branch : Brighton, 108a Lewes Road
Services : Sales( As a Vendor )
Sold price : £355000
Would you recommend ? : Yes
Postcode : BN2
We used Syd and the team at Coapt to sell our property. Given the complexity of the sale it was seamless and most importantly stress free. Syd has sound knowledge of the area and was able to give good pre-sale advice. His evaluation was spot on and realistic. They generated a lot of interest in a ... Read Full Review
By : 'Val'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BN2
As landlords we paid Co Apt £1,200. We asked for a group of 4 students, they upset our current students by turning up unannounced and without consulting us they got 3 students and 1 professional. We had to chase them at every stage for over a month and we personally turned away 4 groups ... Read Full Review
Bronte
Martha
By : 'sophie'
Branch : Brighton, 108a Lewes Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN2
Bronte and Martha were incredibly helpful and kind to us when looking for a house, they were able to answer all questions with great insight and we can’t thank them enough for helping us find a great home that suits all of us! Really grateful they were the one helping us out ... Read Full Review
Kayleigh
By : 'Ashley'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN2
For 10 years Coapt have been managing our properties and very happy with their service. Particularly appreciate Kayleigh Beal for her amazing efficiency and professionalism whenever I need ... Read Full Review
Martha
By : 'YounesC'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN2
We had a very informative and nice agent called Martha who gave us all the information we were looking for, gave us a good tour of the property and showed all of the features that the property had to offer. She was also very ... Read Full Review
Martha
By : 'Ernest'
Branch : Brighton, 108a Lewes Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN2
Martha was very kind and helpful, she gave us all the information needed and excellent at representing the house which important skills for this ... Read Full Review