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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.8/5, 290 Reviews
91% Recommended
100% sales valuation accuracy
96% letting valuation accuracy
98% sales fee satisfaction
97% letting fee satisfaction
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Jo
By : 'Michelle'
Services : Sales(Prospective Vendor/Buyer)
Sold price : £90000
Would you recommend ? : No
Postcode : S71
Disgusting treatment from the staff at the Wombwell branch who have failed to oversee a sale of a property. They cannot be bothered to go to a property to meet a surveyor, to carry out a valuation, therefore jeopardising the sale of it. I have bought over 30 properties and never once have I ever known an estate agent so unprofessional that I am forced to have to contact the vendor and advise them of what is not happening regarding the sale of the property. I even offered to collect the keys and meet the surveyor myself, but no as I can’t be trusted in case I squat in the house and also offered to collect the agent from her Wombwell branch (given there is only 2 branches) to the property as she cannot drive and take her back to the office, but no that isn’t acceptable either. I have provided so many solutions just to be turned down on every one of them. I am totally disgusted and reviewing whether just to walk away from purchasing?
By : Jeff Brown
Oct 8, 2020I'm sorry you feel we have let you down in this case. I believe the surveyor refused to collect the keys from the office because it was 6 miles from the property. Whilst this is normal practise and every other surveyor has collected keys from the selling agent, we did offer to meet the surveyor at the property however we asked for a time to meet them and was given a time frame of 9am-2pm. We couldn’t have had a member of staff at the property waiting for a surveyor to turn up. I am also aware you offered to collect the keys from our office but we cannot release these keys without our vendors permission, I know that you have offered to collect a member of my staff who can’t drive to take her to the property to meet the surveyor however during Covid we don't feel this would be a suitable option. I do understand your frustrations in this matter however I believe we at Beecroft Estates are not to blame. We have tried contacting the vendor who lives 3.5 hours away from the property so of course this would be a long journey for him to take. Since this review and the conversations we have had, the surveyors have now given a 2 hours time slot which we are happy to accommodate. We feel we give our clients the best possible service and go above and beyond, I would hope now that you have a satisfactory resolve that you amend this review and give us the credit we deserve.
By : Michelle Hearne-Paustian
Oct 9, 2020I am entitled to my opinion, so please respect that. Had you not left it down to the tenants to organise the valuation, it would have been organised at the beginning of September, but no, we are having to wait until Monday 12 October when the valuer will actually carry out their job what they have been paid to do. I have spoken with many other leading estate agents who have informed me they would have overseen every stage of the sale of the property and definitely not left it down to the tenant to organise.
By : Jeff brown
Oct 9, 2020I wouldn't want to take your opinion away, you have the right to say what you want. We are just trying to represent ourselves fairly in this situation. You are purchasing a rented property, unfortunately for all concerned in this situation the tenants have their rights, it was their home and they cancelled the surveyor, which again was out of our control. No agent would have been able to force entry to someone else's home for a survey. I believe the delay has also been down to the surveyors changing the dates and pushing this back, it was originally booked in for today 9th October. Please understand that we are trying to help all sides get the sale through and we don't actually get paid until the property completes.
By : MICHELLE Hearne-Paustian
Oct 9, 2020I will not be amending my reviews, as you have clearly stated that I am entitled to my opinion and this is my opinion. I, too am representing myself fairly. You should have ensured that the Tenants made the appointment with the Surveyor/Valuer instead of just giving them a telephone number. I have been made aware the Tenant was reluctant to move and wanted to make any viewings etc awkward as possible. I also made the Wombwell branch aware of this at the time of the viewing of what we had experienced. With regards to me offering several solutions, I did ask you to contact the Vendor and obtain his permission for me to collect the keys from your office and wait at the house for the Surveyor and I would have provided video evidence of me locking up the house after the Surveyor had left. There was no response to my request from you. Also, no one asked you to force entry on the Tenants. I do believe you are not understanding what I am trying to say, whereby Beecroft Agency should have ensured that a definite date and time was set, not just take the Tenants word for it. You failed to follow up with the Surveyor on this. I do believe on this sale that your attention wasn't 100% and going forward, I hope it is now. I have always responded immediately to any emails I have received from Beecroft Agency and have acted swiftly. Thank you.
https:\/\/www.beecroftestates.co.uk\/Complaints-Procedure.pdf
Last updated at 3/27/2025, 9:24:04 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 98% | £50,000 | £550,000 |
| Lettings | 96% | 97% | £350 | £2,600 |
Beecroft Estates
4-8 Park Street, Barnsley, South Yorkshire
S73 0DJ
01226340110
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Owen
By : 'Anne'
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : No
Postcode : S71
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Owen was very pleasant, patient and knowledgeable. He was dressed smartly and I would be happy to request help from him in the future if I needed... Read Full Review
Gareth
By : 'chinedu'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : S70
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Since i started renting in the UK, I can categorically say that Beecroft Estates have given me the best fair grand before land, compare to so many agents who always try to reap tenant off. If I have the opportunity, I would rent with them over and over again. I love the fact that they are fair... Read Full Review
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By : 'andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S70
In my opinion Sarah Pink, has done her upmost to help with the sale of all my properties, she worked incredibly hard to achieve the best results every time, many thanks to you. 100%... Read Full Review
Very reasonable
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Jo
Jeff
By : 'Andy'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : S73
You must deal with this company, the service which we have received from Jeff Brown personally and his team have been outstanding. We are in the process of selling our last rental property, which Beecroft have sold within 2 weeks from 1st advertising it. I had 3 estate agents come out to value it... Read Full Review
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Clint
By : 'Michelle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S70
I would like to say thank you so much to Clint who was very professional listened and gave me excellent advice on the property I am now a proud tennant of. Clint is definitely a people person with a very warm and caring nature. This has been a very anxious and stressful time for me and Clint went ... Read Full Review
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Beth
By : 'Tracey'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : S73
I've just rented a house through beecroft and what an amazing team but a massive thank you to Beth who was dealing with me so helpful and made the process so easy and nice to deal... Read Full Review
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Donna
Sarah
By : 'Ben'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S63
I cannot recommend Donna enough, point of contact is outstanding service I would like to thank Donna for a stress free experience, always kept me updated on all my properties, I have dealt with Beecroft for a number of years t cannot recommend enough, of a professional and prompt service through... Read Full Review
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By : 'Joanne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DB15
Brilliant service I asked Beecrofts to sell my house in Bradford, I anticipated it might not be simple with it being in a different district but Sarah has been a godsend from start to finish. She really has gone above and beyond for me and o can’t recommend her and the company highly... Read Full Review
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Gareth
Danny
By : 'vicki'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S71
I have been dealing with Gareth and Danny and can I say what polite and friendly couple of gentleman they are . Nothing is never to much trouble always ready to listen and help in whatever way they can . Both are a massive credit to the team at Barnsley. Thank you... Read Full Review
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Gareth
By : 'Simon'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : WF9
Gareth is a great lettings property manager with great customer service skills and a polite, professional manner. This is a difficult job for anyone caught between landlords and tenants; what with repair, financial and contractual issues being a potential tinderbox, but Gareth is able to placate... Read Full Review
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Gareth
By : 'Saska'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : S74
I have never dealt without someone so rude and heartless!! Shameful behaviour, no people skills or compassion. Read the other reviews and all I can assume is they are asked for and not earned. I will do not recommend this... Read Full Review
By : Jeff Brown
Nov 21, 2022Hi Saska, I cant find your details on our system for any viewings? did you book in to view anything. What was the...
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Olivia
By : 'Richard'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : S75
Thanks to Olivia ?? for securing hopefully a long term tenant, would highly recommend Beecrofts 5 star services Once again Olivia many thanks... Read Full Review
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Gareth
By : 'Darren'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : S70
Never in my life have I experienced such bad service and property management and also sides with landlord when they know they are in the... Read Full Review
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Emma
By : 'Jordan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS6
Emma has been friendly, communicative and has dealt with all of our queries and requests in a timely manner. We couldn't be happier with the service so... Read Full Review
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Danny
By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS6
They've made sure there's been no issues at all, taking the stress out of a busy period. Always been quick to respond... Read Full Review
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Gareth
By : 'Scott'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : S73
Gareth sorted everything within two days of applying for the property to arranging when to pick up the keys. Friendly and... Read Full Review
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Gareth
By : 'John'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : S71
Gareth has done a superb job managing my rental properties, from finding the right tenant quickly, to ensuring the tenant is looked after they have moved in. As a landlord who lives remotely, it is essential for me to have an agent that I can trust and can communicate well. It is clear that... Read Full Review
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By : 'Morgan'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : S75
Leah and Sophie have been brilliant throughout the whole process and have really gone above and beyond! Can’t wait to get my keys and move into my own place soon! Thank you both- this wouldn’t have been possible without all your extra... Read Full Review
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Gareth
By : 'Jordan'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : S70
Gareth was super Helpful during my process of moving into my new home with Beecroft. He was Proactive, went above & beyond in assisting any needs I had and promptly kept me up to date. Would love to work with Gareth again if I ever need to find another house in the... Read Full Review
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Gareth
Olivia
By : 'Elizabeth'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S73
I have just moved to Wombwell and Gareth Carey has provided an excellent customer service. Thanks Beecroft for the friendly and helpful team. I loved it all. ? A lovely customer service by Olivia Firth. ☺️ My first contact within the Beecroft states agency in Wombwell was with Olivia, and she was ... Read Full Review
