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4.3/5, 156 Reviews
81% Recommended
96% sales valuation accuracy
89% letting valuation accuracy
81% sales fee satisfaction
82% letting fee satisfaction
Gemma
Lynne
By : 'Dawar Ali'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : NN3
The team at Chelton Brown have done an EXCELLENT job for us, by swiftly selling our apartment, and enabling us to buy our new home. Every part of the process has been remarkable, and they have exceeded our expectations at every level. I'd like to share the details so anyone looking to sell their property can get an idea of the superb service that is available at Chelton Brown… Vickie conducted our valuation, and from the onset we were really impressed; she was very well prepared and had all the area details and statistics etc specifically researched and printed out for us- - he came across as deeply knowledgeable, knew the market inside out. The marketing price she proposed was accurate and totally logical based on a lot of data that she presented, moreover, she had a proper strategy for marketing. The marketing materials, photos, videos and 360 tours were produced to an extremely high standard – which attracted quite a lot of enquiries. James and Chris were doing the viewings and the negotiation, they were both very proactive, guided us through the process and gave detailed feedback after every viewing. Their proactive approach meant we found a buyer within a few days of advertising. The price agreed was exactly what we had hoped for and was totally fair as both us and the buyers were happy with it – again this comes down to Vickie's spot-on accurate valuation! The sales progression part is always quite complex and selling an apartment is a bit more complicated than selling a house as there is more paperwork and a lot of information is required from the block management company, which can cause delays… This is where we were lucky to have a company like Chelton Brown dealing with the process. I cannot remember the number of times a member of the team went out of their way to get things sorted for us during this time Gemma, Lynne, Vickie. Vickie even created a special checklist for us, not only to assist us with the sale but also to make sure our purchase goes smoothly (even though the property we were buying was in another town, through another agent – which just goes to show that they genuinely care). Honestly, if you are selling your home, do yourself a favour and go with Chelton Brown! They are absolutely brilliant. If anyone needs more information about our experience, just comment below and I will be happy to answer…
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 96% | 81% | £100,000 | £397,000 |
Lettings | 89% | 82% | £400 | £1,395 |
Chelton Brown
4\/5 George Row, Northampton, Northamptonshire
NN1 1DF
01604 603433
Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 7/25/2018, 9:56:46 AM by allAgents
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Matthew
By : 'Daniil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NN1
I’ve had a genuinely fantastic experience with this property agency and can honestly say they set the gold standard service. Right from the start, the team has been professional, efficient, and incredibly supportive every step of the way. A special shoutout to Matthew Chambers, the property... Read Full Review
Shah
By : 'HB'
Services : Sales( As a Buyer )
Sold price : £295000
Would you recommend ? : Yes
Postcode : NN3
Amazing experience. So helpful and always on hand when we needed them, even when things were out of their... Read Full Review
Isabelle
By : 'Kelly'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : NN4
Isabelle is extremely supportive and professional and was so tolerant and patient with my million and one questions in the lead up to move. She made the process very simple and easy and is a pleasure to deal... Read Full Review
By : 'Alan'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : NN2
Worst agents ever. Day we moved into a rental house we had no electricity or gas agent came out at 5 to5 and said nothing she can do as she was going home at five. This was a start of a little Ng line of issues please avoid this... Read Full Review
Jo
Georgia
By : 'Maura'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : NN2
We sold our house via Chelton Brown and were very pleased with the valuation, marketing and sale of our property. The after sale service and support offered were superb and really made us glad we chose them. Updates and communications were frequent and... Read Full Review
Isabelle
Anna
By : 'Gary'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : NN4
Everyone at Chelton Brown Northampton office proved to be very helpful. Nothing seemed to be too much trouble for them. Very pleased with professional service provided. Thank you to... Read Full Review
Gemma
Jo
By : 'Tim'
Services : Sales( As a Buyer )
Sold price : £240000
Would you recommend ? : No
Postcode : NN5
Jo and Gemma could not have been more helpful. From the moment I walked through the door to completion fantastic. There attention to detail and communication was spot on, not too pushy but keeping you... Read Full Review
Chris
Georgia
By : 'Dec'
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : No
Postcode : NN3
Recently had chelton brown sell our house on get billing, we had the pleasure of having Chris look after our sale and Georgia for the onward. Chris was in very enthusiastic and optimistic from the offset but came true to his word and sold our property for the money we wanted and found us the right... Read Full Review
Isabelle
By : 'Roberta'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : NN5
The best lettings agents around, they really care and Isabelle was so brilliant in helping us find the perfect place. Would not hesitate to recommend using them, 1st... Read Full Review
Georgia
By : 'Rupal'
Services : Sales( As a Buyer )
Sold price : £233500
Would you recommend ? : Yes
Postcode : NN7
Georgia Shotton was a pleasure to work with. Straightforward and Efficient. Made the transaction easy. Graham Davidson was also very patient with us during the initial considerations until we confirmed our decision to purchase this property. Appreciate both your help. Thank you for your... Read Full Review
Georgia
Victoria
By : 'Zvonko'
Services : Sales( As a Vendor )
Sold price : £256000
Would you recommend ? : Yes
Postcode : NN4
We have been working with Chelton Brown for the last 13 years. They managed our property with great efficiency and they recently sold it for us. They provide a good service and excellent customer care. We highly recommend Chelton Brown for letting and sale. Merci beaucoup... Read Full Review
Isabelle
By : 'Radu'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : NN3
A very good experience. Everything went smoothly and without any issues. Everyone was very helpful and profesional also very... Read Full Review
Jan
Isabelle
By : 'Janet'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NN5
Jan westbrook and isabelle rudd where fantastic so helpful and kept us updated nothing was too much trouble thank you so... Read Full Review
Georgia
Mario
By : 'Alex'
Services : Sales( As a Vendor )
Sold price : £187000
Would you recommend ? : Yes
Postcode : NN2
Had a fantastic experience with Chelton Brown dealing with the sale of my property. I have mainly dealt with Georgia and Mario who have been superb from the start. For the price I paid I can't fault their service. I never had to chase them at any time. I was constantly kept up to date at all... Read Full Review
Michelle
By : 'Ruby'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN2
Excellent service given by Michelle Murphy and the whole team of CB. Very pleased with the whole process of finding the tenant service and they managed to find tenant on available ... Read Full Review
Michelle
By : 'Robin'
Services : Letting( As a Owner )
Rent PCM : £1395
Would you recommend ? : Yes
Postcode : NN4
This was my first experience as a Landlord and I have been very pleased with how friendly, knowledgeable, helpful and professional all the staff at Chelton Brown have been throughout the whole process. I do not live near to Northampton, so I needed a comprehensive letting service and had been... Read Full Review
Joshua B
By : 'Sophie'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : NN5
Absolutely brilliant! Helpful right from the get go, very responsive. Super easy and stress free process. Joshua Buswell went above and beyond to help me and I couldn’t be more... Read Full Review
Chris
Gemma
By : 'SSMupasi'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NN3
Smooth transaction. Gemma and Chris were very helpful. They always took the time to explain matters to us and they would always promptly respond to emails or call us back if they missed our... Read Full Review
Chris
James
By : 'Tomasz'
Services : Sales( As a Vendor )
Sold price : £190
Would you recommend ? : Yes
Postcode : NN4
Great service from James, Chris, Lynne and Gemma. Would definatelly recommend Chelton Brown and will use then again in the... Read Full Review
Chris
By : 'Jamie'
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : NN2
Outstanding service . Friendly and helpful. Accurate knowledgeable valuations and competitive pricing. Buyers / viewings almost straight away. Several potential problems in the sale were dealt with by Chris and through his professionalism we got our sale sorted and purchase of our dream house. I... Read Full Review