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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 642 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
97% letting fee satisfaction
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By : 'Nicolas'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : SE21
Amazing customer service from Rebecca and Nella at Daisy lets & sales. They are so attentive and made the whole process to find a new tenant for our property very easy for us. They are professional, efficient and competent. I would highly recommend “Daisy lets & sales”.
Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings\/Sales\/Property Mangement\/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 1/16/2025, 11:40:25 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £295,000 | £1,070,000 |
| Lettings | 100% | 97% | £510 | £3,800 |
Daisy Lets & Sales
5 London Road,, London, Greater London
SE23 3TW
02082999035
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Rebecca
By : 'jm'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE22
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I enquired about a flat that I was interested in renting through email. I got a prompt response from the letting agent and booked us almost immediately for viewing of the flat. Rebecca, the agent, was very professional and met us at the property to view on time. She was so friendly and I felt at... Read Full Review
Maxine
By : 'Kim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE22
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We appreciate Maxine's efforts looking after our property over the last few... Read Full Review
Maxine
By : 'Munevver'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE14
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Hi I am absolutely pleased we had Maxine as our property manager. She has been great help and so understanding from day 1. She is very kind and respectful. I definitely recommend Maxine as a property manager she has been... Read Full Review
Collette
Ally
By : 'Julio'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : BR6
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Brilliant service, from Collette, we have long term working with this agency, always willing to... Read Full Review
Ally
Rebecca
By : 'Lonneke'
Services : Letting( As a Owner )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : SE26
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Rebecca and Ally from Northwood Estate agency/ Daisy Lets were both highly professional. They found perfect tenants for our flat quickly and made the whole process very easy for us as first time landlords. I would highly recommend... Read Full Review
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Rebecca
Ally
By : 'C'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE15
I had to find some tenants very quickly a two bedroom apartment in London. I had no time to market the flat or do any property visits. I contacted Northwood and within 2 weeks they found some reliable tenants, ready to move in and who even offered to pay a bit more the rent. They checked the... Read Full Review
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Rebecca
By : 'Will'
Services : Letting( As a Tenant )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
Postcode : SW4
I dealt with Rebecca throughout the process and she has been nothing short of fantastic. Always had answers to my questions and extremely quick to respond even when she was on... Read Full Review
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Rebecca
By : 'George'
Services : Letting( As a Tenant )
Sold price : £1550
Would you recommend ? : Yes
Postcode : BR3
I recently had the pleasure of working with Rebecca from Northwood in Forest Hill helping my partner find a rental property, and I can’t say enough about the outstanding service she provided. From the very beginning, Rebecca demonstrated remarkable professionalism and an incredibly helpful nature. ... Read Full Review
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Maxine
By : 'R'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
It has been an absolute pleasure having Maxine as our property manager over the last 8 years. Highly professional and incredibly supportive. We totally appreciated her care and dedication to us as tenants made us feel very valued. Thank you... Read Full Review
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Maxine
By : 'Roberta'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE23
My first renting experience here in London was incredibly positive. I initially dealt with an agency that only handled the contract, and then ten years, I lived in the same house, having a great relationship with a wonderful landlord. But then, the fairy tale ended. When the time came me to... Read Full Review
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Rebecca
By : 'Piers'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : SE22
Rebecca is honestly the kindest person ever, so professional!... Read Full Review
very good !
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Ally
By : 'Kathryn'
Services : Letting( As a Owner )
Would you recommend ? : No
Northwood Forest Hill are excellent. We needed a builder to refurbish the property before letting it and they recommended someone who did a great job in a very timely way. Once the work was done, Northwood acted swiftly and found us quality tenants in a matter of days. Communication is always... Read Full Review
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Rebecca
By : 'Caira'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE23
Rebbecca was very helpful and kind, it’s a smooth... Read Full Review
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Rebecca
By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE23
Such an easy experience of moving into a flat. Rebecca has taken all the stress away and has provided a simple way us to transition into our ... Read Full Review
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Rebecca
Ally
By : 'Jonathan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE16
I am very happy with this estate agent, the staff were always very supporting on the process of the purchase of my... Read Full Review
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Rebecca
By : 'Joe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE15
Rebecca has been amazing at helping me and my partner secure our dream flat. Communication has been swift, and very simple plus the whole application process was seamless. Highly... Read Full Review
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Rebecca
Ally
By : 'Victoria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Terrific experience with Northwood agency. Rebecca is super responsive and clear in all communications, proactively following up and sharing clarifications. Thank you Rebecca, and Ally seamlessly... Read Full Review
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Rebecca
Ally
By : 'Manideep'
Services : Letting( As a Tenant )
Rent PCM : £2950
Would you recommend ? : Yes
Postcode : SE16
Rebecca and Ally have been super prompt and helpful throughout the process. One of the most responsive agents I've ever come... Read Full Review
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Rebecca
By : 'Blaze'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SE22
Amazing. So helpful and great customer service. Great charisma and a warm gentle understanding my situation. Couldn’t thank you enough your help. Big big thanks and appreciation from my daughter and... Read Full Review
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By : 'Oliver'
Services : 1
Would you recommend ? : Yes
Postcode : SE22
Please thank the team in Forest Hill especially Rebecca , Nella and Ally who helped me get tenants in my property.All have been especially professional and... Read Full Review
