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Wards Property

5/5, 185 Reviews
95% Recommended

100% letting valuation accuracy

98% letting fee satisfaction

Contact Us
Based in the heart of Stoke on Trent, Wards Property Management offer an honest and competatively priced property management service. Our knowledgeable and dedicated team have many years of lettings experience and are always on hand to answer any queries you may have. Our Prime position in Stoke town centre offers
excellent coverage for the Five Towns of the Potteries. Offering a "No Let, No Fee" service, why not give us a try, call Wards today on 01782 848700
"Caroline has been a great..."

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5 Star Review
UserName

Caroline

By : 'Roger Pedley'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : ST1

May 7, 2024
People found this helpful0

Caroline has been a great help over the past couple of months

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%98.00%£345£1,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
11453552020211
Areas covered
  • Burslem
  • Fenton
  • Hanley
  • Hartshill
  • Longton
  • Newcastle under lyme
  • Normacot
  • Penhkull
  • ST1
  • ST2
  • ST3
  • ST4
  • ST5
  • ST6
  • ST7
  • ST8
  • ST9
  • Stoke on Trent
  • Trentham
  • Tunstall
Address

Wards Property
129-131 Church StreetStoke on Trent, Staffordshire
ST4 1DB
01782 848700

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:00
  2. 09:00 - 17:00
  3. 09:00 - 17:00
  4. 09:00 - 17:00
  5. 09:00 - 17:00
  6. 10:00 - 14:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties
BRANCH ASSET
Over 15 years of incredible ...

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5 Star Review
UserName

Justin

UserName

Mellodi

By : 'Tara'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST4

Apr 28, 2025
People found this helpful0

I’ve been with Wards Property Management Ltd over 15 years, and I genuinely couldn’t be happier. Justin and his team have looked after my properties in StokeonTrent with a level of care and trust that can only be likened to family. Their support is second to none — whether it’s advice, swift ... Read Full Review

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I have a choice when working ...

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5 Star Review

By : 'Sophia'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST4

Nov 1, 2024
People found this helpful0

I sought Wards Property’s help in finding tenants for my newly refurbished property in mid-Sep. Caroline is very knowledgeable and introduced me the rental market, types of tenants and the letting issues. While struggling with the choice of tenants, rental income and house preparation, ... Read Full Review

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Excellence ...

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5 Star Review
UserName

Justin

By : 'Diane'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : ST6

Oct 31, 2024
People found this helpful0

I utilise wards property manangement for the letting of my portfollio properties .. The service they offer is exemplary , communication is always foremost and the overall transition journey from start to finish is flawless. I highly recommend this company for their expertise and they take the ... Read Full Review

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Justin ...

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5 Star Review
UserName

Justin

By : 'Ebony'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST6

Oct 30, 2024
People found this helpful1

Justin and the staff are beyond helpful, helped me and my family at a very difficult time and I can’t thank them enough. Justin has gone above and beyond for me. He’s reliable and always willing to go the extra ... Read Full Review

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These guys are amazing and ...

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5 Star Review
UserName

Justin

UserName

Maureen

By : 'Karl'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : ST1

Oct 29, 2024
People found this helpful0

Just wanted to take a moment to share my experiences with Wards Property. These guys are amazing and constantly devoted to providing the best service around. They've got this incredible knack for being available whenever you need them. And you should hear about Maureen - she never fails to ... Read Full Review

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Delightful ...

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5 Star Review
UserName

Maureen

By : 'Emily'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( Property Management )
Rent PCM : £1000
Would you recommend ? : No
Postcode : ST1

Oct 29, 2024
People found this helpful0

Having the opportunity to interact with the Wards Property Team was such a delightful experience! There's an evident air of warmth and professionalism amongst them that's truly impressive. On a special note, Maureen continues to shine in her role of certificate checking - she's ... Read Full Review

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It's always a pleasure ...

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5 Star Review
UserName

Maureen

By : 'Leo'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : ST1

Oct 29, 2024
People found this helpful0

It's always a pleasure to work with Wards Property! They're consistently quick to respond to any queries, which is super appreciated. Maureen, along with the entire team, continually goes out of their way to offer assistance whenever needed. It's such a wonderful ... Read Full Review

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Justin ...

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5 Star Review

By : 'Anonymous'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST15

Oct 24, 2024
People found this helpful0

Dear reader, It was important I took my time over this review , I came into the property market many years ago as a change of career. I had no experience in this field and felt very isolated and lacked the ' nouse ' needed in this very challenging vocation. It was pure luck that I ... Read Full Review

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The best Agent in ...

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5 Star Review
UserName

Caroline

By : 'Shaun'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : ST5

Oct 13, 2024
People found this helpful0

Wards is the best Agent in town... I love the team. They're super friendly, helpful and ... Read Full Review

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Every day recommendation of ...

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5 Star Review
UserName

Justin

By : 'jemima'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BH5

Oct 13, 2024
People found this helpful0

I have used Wards Property Management to manage my property in Bournemouth for over 8 years. My honest appraisal is they are absolutely residential lettings professionals. The staff are polite, knowledgeable and will go the extra mile to support and help. Over the years I have of course reviewed ... Read Full Review

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Excellent service from Justin ...

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5 Star Review
UserName

Justin

By : 'Dave'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Rent PCM : £160000
Would you recommend ? : Yes
Postcode : ST5

Oct 10, 2024
People found this helpful0

Excellent service from Justin and the team. Best agent I have dealt with who has helped me during very challenging times aswell thank you ... Read Full Review

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A top level ...

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5 Star Review
UserName

Maureen

UserName

Sam

By : 'James'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : ST4

Oct 10, 2024
People found this helpful0

A top level service. Wards have been looking after my properties for years and they continue to do an excellent and proactive job of looking after them. Thank ... Read Full Review

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Fantastic ...

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5 Star Review
UserName

Mellodi

UserName

Kim

By : 'Rob'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST1

Oct 9, 2024
People found this helpful0

Fantastic agency. They've been managing my properties for 10 years and I've found them to be incredibly helpful and ... Read Full Review

Comments (0)
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Justin ward very helpful full ...

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5 Star Review
UserName

Justin

UserName

Kim

By : 'Sach'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : ST4

Oct 9, 2024
People found this helpful0

Justin ward very helpful full knowledge of all property rental and maintenance all staff are amazing with customer ... Read Full Review

Comments (0)
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Great staff who are always ...

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5 Star Review
UserName

Jack

UserName

Justin

By : 'Mark'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ST7

Oct 8, 2024
People found this helpful0

Great staff who are always there to help. Thank you Wards my time with you was ... Read Full Review

Comments (0)
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5* ...

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5 Star Review
UserName

Jack

UserName

Justin

By : 'Ty'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : ST4

Oct 8, 2024
People found this helpful0

As a tenant, my experience with Wards Property Management in Stoke-on-Trent has been excellent. They have been consistently responsive, addressing any issues or concerns quickly and professionally. The team is approachable and easy to communicate with, making the rental process smooth and ... Read Full Review

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Exceptional service ...

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5 Star Review
UserName

Jack

UserName

Kim

By : 'Gary'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : ST5

Oct 8, 2024
People found this helpful0

Wards Property Management based in Stoke-on-Trent have been a joy to deal with. The staff are polite, helpful, friendly and go out of their way to provide an exceptional service. They have been professional and approachable, making the whole process stress-free and explained to me. I can recommend ... Read Full Review

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I wanted to sell a rental to ...

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5 Star Review
UserName

Justin

UserName

Kim

By : 'A.'
Branch : Stoke on Trent, 129-131 Church Street
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : ST1

Oct 8, 2024
People found this helpful0

I wanted to sell a rental to a professional landlord with the tenants in place. Wards are the only firm in stoke who actually understand this concept, they managed the tenants and the sale process which was far from straight forward due to external factors and we got there with a good deal for ... Read Full Review

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Amazing Property Management ...

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5 Star Review
UserName

Kim

UserName

Jack

By : 'Nicole'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( Property Management )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : ST5

Oct 8, 2024
People found this helpful0

Wards Property Management in Stoke-on-Trent have been fantastic to work with. The staff are always friendly, helpful, and go out of their way to provide excellent service. From the very start, they have been professional and approachable, making the whole process smooth and stress-free. Highly ... Read Full Review

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Superb letting ...

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5 Star Review
UserName

Mellodi

UserName

Justin

By : 'KPG'
Branch : Stoke on Trent, 129-131 Church Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST4

Oct 8, 2024
People found this helpful0

Superb letting agents who have managed our properties for a number of years. One of the most proactive and professional agents we've worked with and look forward to a continuing professional relationship. Highly recommended.Superb letting agents who have managed our properties for a number of ... Read Full Review

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1 - 20 of 185 items
Tenant Fees
Tenant
Holding Deposit (per tenancy)

Holding Deposit (per tenancy) One week’s rent. This is to reserve a property. Please Note: This will be withheld (not returned) if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last Updated On 03/06/2019, 3:21 PM by 0

Tenant
Security Deposit

Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.

Last Updated On 03/06/2019, 3:23 PM by 0

Tenant
Tenancy Deposit

Security Deposit (per tenancy. Rent of £50,000 or over per year) Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Last Updated On 03/06/2019, 3:23 PM by 0

Tenant
Tenancy Deposit

Security Deposit (per tenancy. Rent of £50,000 or over per year) Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Last Updated On 03/06/2019, 3:23 PM by 0

Tenant
Unpaid Rent

Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last Updated On 03/06/2019, 3:25 PM by 0

Tenant
Lost Key(s) or other Security Device(s)

Lost Key(s) or other Security Device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new locks and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last Updated On 03/06/2019, 3:26 PM by 0

Tenant
Variation Of Contract((Tenant’s Request)

Variation of Contract (Tenant’s Request) £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last Updated On 04/06/2019, 10:01 AM by 0

Tenant
Change of Sharer

Change of Sharer (Tenant’s Request) £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last Updated On 03/06/2019, 3:27 PM by 0

Tenant
Early Termination

Early Termination (Tenant’s Request) Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last Updated On 03/06/2019, 3:28 PM by 0

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints to be forwarded to the Director of the company who will make a swift reply and resolve the issue where possible.

Last updated at 5/10/2018, 9:40:50 AM by allAgents