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Harringtons Lettings
4.7/5, 492 Reviews
91% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction
Harringtons have been acting for landlords and tenants since 1993 and have built an award winning and highly experienced team who specialise in all aspects of lettings. Despite many changes in the industry lettings has been and still remains one of the safest and best performing investment opportunities. Many of o
ur landlord’s relationships with us are of a long term nature and benefit from a range of services we offer which is tailor made to suit their individual needs. Our landlords whether they are private or commercial all have a common desire to ensure that their most expensive asset is maintained to a high standard by professionals that they can rely upon. There are very few agents whether corporate or independents that can compete with Harringtons, we are one of the only lettings specialists in Brighton and Hove and over the years have perfected our formula to let properties. I understand that choosing your letting agent is one of the most important decisions that you can make and will have an impact on the value of your asset or investment. You will need an agent that you can rely on to help you, act with your best interest in mind and ensure your property is well managed. We pride ourselves in our expert knowledge of the forever changing laws and legislations involved in lettings, ensuring our landlords position is protected at all times. The team I have assembled are some of the most qualified in the industry and fully committed to providing a transparent, realistic and expert service. We are not your typical agents which we know from feedback directly received from landlords is refreshing in a world where we can be told what we want to hear rather than the truth of the matter. We work very closely with our landlords and appreciate that they all have different requirements. Having taken pride in our independence we can be flexible and work with you to ensure that you get the best possible rent as well as quality tenants for your property.
We also do sales!
Selling your property or home?
This is where all of our experience within the industry counts. When we carry out a property valuation we are not a typical estate agent. We have been lettings based for many years and have understood having let thousands of properties that landlords are very much like people selling their homes. They want honesty, integrity and reality. We will not give you a valuation that is not achievable. We will give you our honest opinion of what you are current property’s value is based on property market at that given time. We are not here to inflate the value of your property just to get it on the market, that is not the way we work. We want to ensure we will sell your property for you as quickly as possible so your own plans and financial needs are met.
Our experience within the office is second to none, not only have we sold properties but also purchased properties on behalf of people over the years. This allows us to understand what people want to know rather than what they want to hear. We will always be honest with what we think.
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Harringtons Lettings
169 Hangleton Way,BN3 8EY
Certified Customer Experience
Report Summary
Report generated on (28 April 2025 @ 13:32:46)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Daniel Palsager on 11th Apr 2023
5 Star Review
I am writing to express my sincere appreciation to Harringtons for their exceptional assistance and support in securing a rental property. From the initial viewings to the efficient and timely rental securing, their service has been nothing short of exceptional. As someone who has previously experienced the long and tedious process of searching for rentals, I can confidently say that this has been one of the best experiences I have ever had. I highly recommend Harringtons to anyone searching for rental or property purchase services.
Warm regards,
Daniel Palsager - CEO
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Mehme on 24th Apr 2025
5 Star Review
Georgie was lovely and very helpful. Aways happy and smiley
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Richard Proctor on 24th Apr 2025
5 Star Review
Beth was great from start to finish, she found us the perfect property after months of searching, she never gave up on finding us our dream home! She always us know when properties were coming on the market
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Shannon O'Reilly on 24th Apr 2025
5 Star Review
It was my first time renting a property and Beth was so helpful and patient with me. She explained the whole process to me and took time to go through the documents with me, great service!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Nikki on 24th Apr 2025
5 Star Review
Rachel was incredibly helpful when we had a dispute with another tenant. She handled the situation calmly, fairly, and professionally, making sure both sides were listened to and everything was resolved quickly. It really showed how experienced and supportive she is—she made a difficult situation so much easier to deal with. Can’t thank her enough!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 28/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
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"‘Great..."
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5 Star Review
Beth
Janey
By : 'Lisa'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : BN1
Jun 11, 2024
People found this helpful0
‘I came to Beth at Harringtons when I was having issues with my previous Agency. She stepped in to help and took care of all of the correspondence for me. She was there every step of the way. I’d highly recommend her to other landlords, excellent service!’
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Latest Reviews
Daniel Palsager
Mehme
Richard Proctor
Shannon O'Reilly
Harry and georgianna
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 88% | £180,000 | £180,000 |
| Lettings | 100% | 88% | £290 | £4,160 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 89 | 3 | 351 | 39 | 0 | 0 | 3 | 0 | 8 | 2 |
Areas covered
- BN1
- BN10
- BN14
- BN2
- BN3
- BN42
- BN43
- BN9
Address
Harringtons Lettings
169 Hangleton Way, Hove, East Sussex
BN3 8EY
01273 724000
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
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Social Media
Members of
Rankings
Latest Properties
No Property Found
£810 pw | £3510 pcm
6 Bedroom House to Rent - Hollingbury Park Avenue, East Sussex
£508 pw | £2200 pcm
3 Bedroom House to Rent - Cobton Drive, Hove, BN3 6WF
£525 pw | £2275 pcm
3 Bedroom Maisonette House to Rent - Grove Street, Brighton, BN2 9NY
£510 pw | £2210 pcm
3 Bedroom Flat House to Rent - Kings Road, Brighton
Harringtons ...
5 Star Review
Mark
By : 'Daniel'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BN3
Apr 11, 2023
People found this helpful0
I am writing to express my sincere appreciation to Harringtons for their exceptional assistance and support in securing a rental property. From the initial viewings to the efficient and timely rental securing, their service has been nothing short of exceptional. As someone who has previously ... Read Full Review
Comments (0)
I am writing to express my sincere appreciation to Harringtons for their exceptional assistance and support in securing a rental property. From the initial viewings to the efficient and timely rental securing, their service has been nothing short of exceptional. As someone who has previously experienced the long and tedious process of searching for rentals, I can confidently say that this has been one of the best experiences I have ever had. I highly recommend Harringtons to anyone searching for rental or property purchase services.
Was this helpful?:
Daniel Palsager said about Harringtons Lettings
Services : Letting( As a Tenant )Date: 11th Apr 2023
I am writing to express my sincere appreciation to Harringtons for their exceptional assistance and support in securing a rental property. From the initial viewings to the efficient and timely rental securing, their service has been nothing short of exceptional. As someone who has previously experienced the long and tedious process of searching for rentals, I can confidently say that this has been one of the best experiences I have ever had. I highly recommend Harringtons to anyone searching for rental or property purchase services.
Warm regards,
Daniel Palsager - CEO
The UK's Largest Customer Review Website for the Property Industry
Georgie was lovely and very ...
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5 Star Review
By : 'Mehme'
Branch : Hove, 169 Hangleton Way
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : BN3
Apr 24, 2025
People found this helpful0
Georgie was lovely and very helpful. Aways happy and ... Read Full Review
Comments (0)Was this helpful?:
Mehme said about Harringtons Lettings
Services : Letting( Property Management )Date: 24th Apr 2025
Georgie was lovely and very helpful. Aways happy and smiley
The UK's Largest Customer Review Website for the Property Industry
Beth was great from start to ...
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5 Star Review
By : 'Richard'
Branch : Hove, 169 Hangleton Way
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : RH16
Apr 24, 2025
People found this helpful0
Beth was great from start to finish, she found us the perfect property after months of searching, she never gave up on finding us our dream home! She always us know when properties were coming on the ... Read Full Review
Comments (0)Was this helpful?:
Richard Proctor said about Harringtons Lettings
Services : Letting( Property Management )Date: 24th Apr 2025
Beth was great from start to finish, she found us the perfect property after months of searching, she never gave up on finding us our dream home! She always us know when properties were coming on the market
The UK's Largest Customer Review Website for the Property Industry
It was my first time renting ...
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5 Star Review
By : 'Shannon'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN1
Apr 24, 2025
People found this helpful0
It was my first time renting a property and Beth was so helpful and patient with me. She explained the whole process to me and took time to go through the documents with me, great ... Read Full Review
Comments (0)Was this helpful?:
Shannon O'Reilly said about Harringtons Lettings
Services : Letting( As a Tenant )Date: 24th Apr 2025
It was my first time renting a property and Beth was so helpful and patient with me. She explained the whole process to me and took time to go through the documents with me, great service!
The UK's Largest Customer Review Website for the Property Industry
Helpful ...
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5 Star Review
By : 'Nikki'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Apr 24, 2025
People found this helpful0
Rachel was incredibly helpful when we had a dispute with another tenant. She handled the situation calmly, fairly, and professionally, making sure both sides were listened to and everything was resolved quickly. It really showed how experienced and supportive she is—she made a difficult situation ... Read Full Review
Comments (0)Was this helpful?:
Nikki said about Harringtons Lettings
Services : Letting( As a Tenant )Date: 24th Apr 2025
Rachel was incredibly helpful when we had a dispute with another tenant. She handled the situation calmly, fairly, and professionally, making sure both sides were listened to and everything was resolved quickly. It really showed how experienced and supportive she is—she made a difficult situation so much easier to deal with. Can’t thank her enough!
The UK's Largest Customer Review Website for the Property Industry
10/10 Cant faul the team, so ...
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5 Star Review
By : 'Harry'
Branch : Hove, 169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN3
Apr 24, 2025
People found this helpful
1010 Cant faul the team, so lovely and kind, special thanks to georgiie going the extra ... Read Full Review
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Harry and georgianna said about Harringtons Lettings
Services : 2Date: 24th Apr 2025
1010 Cant faul the team, so lovely and kind, special thanks to georgiie going the extra mile!
The UK's Largest Customer Review Website for the Property Industry
Thanks! ...
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5 Star Review
By : 'Kacie'
Branch : Hove, 169 Hangleton Way
Services : 17
Would you recommend ? : Yes
Postcode : BN3
Apr 24, 2025
People found this helpful
The whole process was so easy because Georgie kept me updated and explained everything really clearly. She made getting the tenancy all sorted feel super chill and not stressful at ... Read Full Review
Comments (0)Was this helpful?:
Kacie said about Harringtons Lettings
Services : 17Date: 24th Apr 2025
The whole process was so easy because Georgie kept me updated and explained everything really clearly. She made getting the tenancy all sorted feel super chill and not stressful at all!
The UK's Largest Customer Review Website for the Property Industry
No ...
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5 Star Review
By : 'Ashley'
Branch : Hove, 169 Hangleton Way
Services : 2
Sold price : £1100
Would you recommend ? : Yes
Postcode : BN1
Apr 24, 2025
People found this helpful
Georgie was punctual, wellprepared, and gave a thorough the viewing. She answered all my questions with clarity and made the viewing experience really ... Read Full Review
Comments on Agent Fees
n/a
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Ashley Saunders said about Harringtons Lettings
Services : 2Date: 24th Apr 2025
Georgie was punctual, wellprepared, and gave a thorough the viewing. She answered all my questions with clarity and made the viewing experience really comfortable.
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Hassle ...
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5 Star Review
By : 'Georgina'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN41
Apr 23, 2025
People found this helpful0
Rachel at Harringtons Lettings has been so helpful! She’s always quick to respond and gets things sorted without any hassle. Really appreciate how easy she’s made everything—thanks ... Read Full Review
Comments (0)Was this helpful?:
Georgina said about Harringtons Lettings
Services : Letting( As a Tenant )Date: 23rd Apr 2025
Rachel at Harringtons Lettings has been so helpful! She’s always quick to respond and gets things sorted without any hassle. Really appreciate how easy she’s made everything—thanks Rachel!
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Terrible! ...
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1 Star Review
By : 'FP'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN15
Mar 24, 2025
People found this helpful0
My experience with Harringtons was an appalling one. I was a guarantor and whilst they were very accommodating and supporting leading up to the rental, it all went downhill once contracts had been signed. I found them to be dishonest, misleading, unprofessional, rude and worst of all threatening to ... Read Full Review
Comments (1)Was this helpful?:
FP said about Harringtons Lettings
Services : Letting( As a Tenant )Date: 24th Mar 2025
My experience with Harringtons was an appalling one. I was a guarantor and whilst they were very accommodating and supporting leading up to the rental, it all went downhill once contracts had been signed. I found them to be dishonest, misleading, unprofessional, rude and worst of all threatening to the point of harassment. If you have had a bad experience, I strongly advise you contact the Property Redress Scheme, although I did not accept their offer of compensation, as I am considering legal action, the more people that contact them the more they will understand that this company treats people appallingly.
The UK's Largest Customer Review Website for the Property Industry
By : Beth Roberts
Mar 24, 2025Thank you for leaving us another review. The tenant asked to break their tenancy early and they were informed that a break fee of £360 would be due and that rent would also be due up until the date a ...
Harringtons lettings are the ...
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5 Star Review
Beth
Georgie
By : 'Rebecca'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN3
Mar 13, 2025
People found this helpful0
Harringtons lettings are the only agents I would trust with my ... Read Full Review
Comments (0)Was this helpful?:
Rebecca Stevens said about Harringtons Lettings
Services : Letting( As a Owner )Date: 13th Mar 2025
Harringtons lettings are the only agents I would trust with my property!
The UK's Largest Customer Review Website for the Property Industry
Spoke to Beth about the ...
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5 Star Review
Beth
Tom
By : 'George'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN42
Mar 11, 2025
People found this helpful0
Spoke to Beth about the renters rights bill as I was getting worried, she took the time to go through all the changes with me and really put my mind at rest. It’s nice to meet an agency who really seems to ... Read Full Review
Comments (0)Was this helpful?:
George Taylor said about Harringtons Lettings
Services : Letting( As a Owner )Date: 11th Mar 2025
Spoke to Beth about the renters rights bill as I was getting worried, she took the time to go through all the changes with me and really put my mind at rest. It’s nice to meet an agency who really seems to care
The UK's Largest Customer Review Website for the Property Industry
Friendly ...
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5 Star Review
Beth
Georgie
By : 'Sally'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Mar 11, 2025
People found this helpful0
Harringtons are the agency that cares, they looked after me when my previous landlord served me notice and found me a property that could accommodate me at short notice. The paperwork was clear and easy to complete and they were so helpful I can’t recommend them ... Read Full Review
Comments (0)Was this helpful?:
Sally Bowles said about Harringtons Lettings
Services : Letting( As a Tenant )Date: 11th Mar 2025
Harringtons are the agency that cares, they looked after me when my previous landlord served me notice and found me a property that could accommodate me at short notice. The paperwork was clear and easy to complete and they were so helpful I can’t recommend them enough
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Great service, always at the ...
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5 Star Review
By : 'Sophie'
Branch : Hove, 169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN41
Mar 5, 2025
People found this helpful
Great service, always at the end of the phone when you need ... Read Full Review
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Sophie white said about Harringtons Lettings
Services : 2Date: 5th Mar 2025
Great service, always at the end of the phone when you need them!
The UK's Largest Customer Review Website for the Property Industry
Smooth ...
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5 Star Review
Beth
Georgie
By : 'Becky'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN2
Mar 5, 2025
People found this helpful0
Harringtons looked after me when finding my flat, I found them professional and friendly, quick to respond and a smooth ... Read Full Review
Comments (0)Was this helpful?:
Becky standing said about Harringtons Lettings
Services : Letting( As a Tenant )Date: 5th Mar 2025
Harringtons looked after me when finding my flat, I found them professional and friendly, quick to respond and a smooth process
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Top Agents , wouldn’t rent my ...
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5 Star Review
Beth
Georgie
By : 'Sue'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN3
Mar 4, 2025
People found this helpful0
Top Agents , wouldn’t rent my property through anyone ! Highly ... Read Full Review
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Sue Parker said about Harringtons Lettings
Services : Letting( As a Owner )Date: 4th Mar 2025
Top Agents , wouldn’t rent my property through anyone ! Highly recommend
The UK's Largest Customer Review Website for the Property Industry
Harringtons Lettings have ...
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5 Star Review
Rachel
Beth
By : 'Mike'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN3
Mar 4, 2025
People found this helpful0
Harringtons Lettings have been great from start to finish, their staff are so knowledgeable and really listen to both tenants and ... Read Full Review
Comments (0)Was this helpful?:
Mike said about Harringtons Lettings
Services : Letting( As a Owner )Date: 4th Mar 2025
Harringtons Lettings have been great from start to finish, their staff are so knowledgeable and really listen to both tenants and landlords
The UK's Largest Customer Review Website for the Property Industry
As a landlord renting can be ...
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5 Star Review
Beth
Georgie
By : 'Sarah'
Branch : Hove, 169 Hangleton Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN1
Mar 3, 2025
People found this helpful0
As a landlord renting can be a minefield! Luckily Harringtons has looked after me and my properties a number of years, they always keep me informed of the latest legislation and make sure my properties are kept in top top condition, I can’t recommend Beth and her team ... Read Full Review
Comments (0)Was this helpful?:
Sarah Harman said about Harringtons Lettings
Services : Letting( As a Owner )Date: 3rd Mar 2025
As a landlord renting can be a minefield! Luckily Harringtons has looked after me and my properties a number of years, they always keep me informed of the latest legislation and make sure my properties are kept in top top condition, I can’t recommend Beth and her team enough!
The UK's Largest Customer Review Website for the Property Industry
Great ...
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5 Star Review
By : 'Sally'
Branch : Hove, 169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN2
Mar 3, 2025
People found this helpful
Harringtons Lettings are the best agent around! I have been a tenant with them 10 years and they are great! They are swift to deal with any maintenance issues I have and their communication is always clear. I have dealt with some real rogue agents in the past so it is a delight to be with an agent ... Read Full Review
Comments (0)Was this helpful?:
Sally Hughes said about Harringtons Lettings
Services : 2Date: 3rd Mar 2025
Harringtons Lettings are the best agent around! I have been a tenant with them 10 years and they are great! They are swift to deal with any maintenance issues I have and their communication is always clear. I have dealt with some real rogue agents in the past so it is a delight to be with an agent that cares
The UK's Largest Customer Review Website for the Property Industry
Great ...
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5 Star Review
By : 'Sally'
Branch : Hove, 169 Hangleton Way
Services : 2
Would you recommend ? : Yes
Postcode : BN2
Mar 3, 2025
People found this helpful
Harringtons Lettings are the best agent around! I have been a tenant with them 10 years and they are great! They are swift to deal with any maintenance issues I have and their communication is always clear. I have dealt with some real rogue agents in the past so it is a delight to be with an agent ... Read Full Review
Comments (0)Was this helpful?:
Sally Hughes said about Harringtons Lettings
Services : 2Date: 3rd Mar 2025
Harringtons Lettings are the best agent around! I have been a tenant with them 10 years and they are great! They are swift to deal with any maintenance issues I have and their communication is always clear. I have dealt with some real rogue agents in the past so it is a delight to be with an agent that cares
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 492 items
Tenant Fees
Reservation Fee
25% (inc. VAT),Pay Upfront
Before you move in Reservation fee: capped at 1 weeks rent of the total monthly rent This is taken to demonstrate a commitment to rent the property This is to be deducted from the move in money when moving in unless tenant’s provide false or misleading information which reasonably affects the decision to let the property to them (i.e. calls into question their suitability as a tenant, this can include their behaviour in providing the false or misleading information), they fail a right to rent check, withdraw from the proposed agreement (decide not to let) or fail to take all reasonable steps to enter an agreement (i.e. responding to reasonable requests for information required to progress the agreement) when the landlord and/or agent has done so.
Last Updated On 31/05/2019, 1:57 PM by 0
Before you move in Reservation fee: capped at 1 weeks rent of the total monthly rent This is taken to demonstrate a commitment to rent the property This is to be deducted from the move in money when moving in unless tenant’s provide false or misleading information which reasonably affects the decision to let the property to them (i.e. calls into question their suitability as a tenant, this can include their behaviour in providing the false or misleading information), they fail a right to rent check, withdraw from the proposed agreement (decide not to let) or fail to take all reasonable steps to enter an agreement (i.e. responding to reasonable requests for information required to progress the agreement) when the landlord and/or agent has done so.
Last Updated On 31/05/2019, 1:57 PM by 0
Tenancy Deposit
100% (inc. VAT),On Completion
Deposit: 1 months worth of rent or a maximum of 5 weeks rent or 6 weeks for annual rents of £50,000 or more
Last Updated On 31/05/2019, 2:05 PM by 0
Deposit: 1 months worth of rent or a maximum of 5 weeks rent or 6 weeks for annual rents of £50,000 or more
Last Updated On 31/05/2019, 2:05 PM by 0
Default Rent Payment
6% (inc. VAT),On Completion
Late payment of rent: where this exceeds interest at more than 3% above the Bank of England’s annual percentage rate for each day that the payment is outstanding (for a late rent payment), in the event arrears are passed to a third party ie a solicitor the contractual costs start at £300+VAT (£360.00)
Last Updated On 31/05/2019, 2:08 PM by 0
Late payment of rent: where this exceeds interest at more than 3% above the Bank of England’s annual percentage rate for each day that the payment is outstanding (for a late rent payment), in the event arrears are passed to a third party ie a solicitor the contractual costs start at £300+VAT (£360.00)
Last Updated On 31/05/2019, 2:08 PM by 0
Change of Sharer
£60 (inc. VAT),On Completion
Change of tenants midterm when requested by the tenant: £50 +VAT (£60.00) per tenant
Last Updated On 31/05/2019, 2:08 PM by 0
Change of tenants midterm when requested by the tenant: £50 +VAT (£60.00) per tenant
Last Updated On 31/05/2019, 2:08 PM by 0
Lost or replacement key
£48 (inc. VAT),On Completion
Lost or replacement key: £40 +VAT (£48.00) per key
Last Updated On 31/05/2019, 2:10 PM by 0
Lost or replacement key: £40 +VAT (£48.00) per key
Last Updated On 31/05/2019, 2:10 PM by 0
Early Termination(Tenant’s Request)
£360 (inc. VAT),On Completion
Early Termination when requested by a tenant: £300+VAT (£360.00)
Last Updated On 31/05/2019, 2:10 PM by 0
Early Termination when requested by a tenant: £300+VAT (£360.00)
Last Updated On 31/05/2019, 2:10 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
OUR COMPLAINTS PROCEDURE Stage 1 In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2. If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing. Stage 2 Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem. A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation. Stage 3 Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate. A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation. Stage 4 – The Appeal If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington. When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk. Please note our email is as follows:- Administration – admin@harringtonslettings.co.uk
Last updated at 7/9/2019, 4:20:18 AM by allAgents
