Complaints Procedure

Obviously we hope that you will never have cause to complain but it is here just in case. The level of our service should always be professional and anything we say we will do we realise it is important that we do. Should we fail in any level of our service then please let us know so that we can put it right. In the first case please refer any complaint to our Lettings Director, Howard Lester either by email on howard@balgoresproperty.com or by post to Balgores Lettings, 63 Station Road, Upminster, RM14 2SU. In the event that your complaint is still not resolved to your satisfaction then please feel free to write to Mr. Martin Gibbon at Balgores Property Services, 63 Station Road, Upminster, RM14 2SU or email martin@balgoresproperty.com Any complaints will be treated with great importance and will be handled with the utmost urgency. If you are still not satisfied with our response then we are members The Property Ombudsman and they can be contacted at: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: 01722 333306 Facsimile: 01722 332296 Website: www.tpos.co.uk E-Mail: admin@tpos.co.uk

Last updated at 8/4/2017, 10:34:40 AM by allAgents

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