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4/5, 45 Reviews
73% Recommended
0% letting valuation accuracy
83% letting fee satisfaction
Roseworth Student Lettings
26 St Marys Place, Newcastle upon Tyne, Tyne and Wear
NE1 7PQ
01912221225
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 0 | 32 | 12 | 0 | 0 | 0 | 0 | 1 | 0 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 83.00% | £299 | £2,464 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please email us: enquiries@roseworth.co.uk
Last updated at 11/3/2016, 4:46:25 AM by allAgents
Peter
By : 'Morgan'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £498
Would you recommend ? : No
Postcode : NE2
They fixed our problems when we needed something fixed, but a lot wasn't in great condition i.e. shower leak and uneven floor. We were charged £420 for cleaning and painting at the end of our tenancy when our house was VERY clean and we were completely ripped off so would not recommend unless ... Read Full Review
By : Roseworth
Jul 10, 2020Morgan, thank you for your review. We value ourselves on offering a very high level of service so we apologise if you feel this has not been met. Should you have any queries regarding the check out...
Peter
By : 'Sophie'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE1
Roseworth Student Lettings offered an amazing service. Every time I had a question they were so helpful, friendly and always professional. I couldn't recommend then enough. Plus no agency ... Read Full Review
No fees
Peter
Leanne
By : 'Ryan'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £403
Would you recommend ? : Yes
Postcode : NE1
Extremely Happy with the service received by Roseworth Lettings. Lettings agent Peter Tanner has been fantastic, he provided a timely viewing of my prospective apartment which I was quickly able to move in to and has been an outstanding help since; consistently helping to resolve issues in a way ... Read Full Review
Very good
By : Roseworth
Dec 13, 2017Ryan, thank you for taking the time to leave a review. We are so pleased you are happy with Roseworth's service!...
Peter
By : 'Emily'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £81
Would you recommend ? : Yes
Postcode : NE2
Cannot recommend Roseworth enough, Peter showed us around a few properties in Jesmond, he was extremely helpful and answered all of our questions. No agency fees is also a massive bonus. They maintain all of their houses extremely well, honestly the best agents in Newcastle, especially for ... Read Full Review
Good
By : Roseworth
Nov 14, 2017Emily, thank you for taking the time to leave a review. We are so pleased to hear you have had a good experience with Roseworth!...
Peter
Tracy
By : 'Rachel'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE1
Always kept up to date with key information about tenancies, any documenation or inspections. Emails are quickly responded to, always offer help and advice about any issues that you may have about your tenancy or your ... Read Full Review
By : Roseworth
Nov 14, 2017Rachel, thank you for your review! Regards,...
By : 'Becky'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £87
Would you recommend ? : Yes
Postcode : NE3
They have been extremely helpful in all queries I have had. I had trouble with collecting my keys since I had to arrive on a day they were closed due to flight times and they made it very easy to arrange for Someone else to collect my keys. Any problems we have raised have been solved very quickly ... Read Full Review
I think all prices have been very reasonable.
By : Roseworth
Sep 29, 2017Becky, thank you for your review! We are so pleased to hear you have had an enjoyable experience so far with Roseworth. Should you have any queries please email us at enquiries@roseworth.co.uk....
Peter
By : 'Katie'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE2
Roseworth are a trusty and worthwhile company to rent with who offer quality student housing at reasonable prices. They are always willing to fix or replace items in the house if need be and are prompt at responding to the needs of every tenant. I would highly recommend roseworth the prospective ... Read Full Review
Good
By : Roseworth
Sep 28, 2017Katie, thank you for your...
Peter
Tracy
By : 'Ellie'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £94
Would you recommend ? : Yes
Postcode : NE1
Friendly, heplfull, approachable, great place to live, clean and safe, good price great location, would recommend to friends and ... Read Full Review
By : Roseworth
Sep 28, 2017Ellie, thank you for taking the time to leave a review. Regards,...
By : 'Eholly'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE1
Our agent has been extremely efficient at meeting our needs by addressing any concerns we have had, including any faults in the ... Read Full Review
I do not agree with the hall charge of £2 per week. My flat and I have found it on several occasions dirty for a number of days which does not comply with the conditions of the charge.
By : Roseworth
Sep 28, 2017Thank you for your review. Roseworth pride ourselves on offering a high level of service and the communal areas as per the AST are cleaned once per week. If you have an queries or would like to get...
By : 'Emma'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £320
Would you recommend ? : Yes
Postcode : NE2
Really good customer service and communication, any issue we have had has been solved quickly! Would definitely recommend roseworth to other ... Read Full Review
Good
By : Roseworth
Sep 28, 2017Emma, thank you for your review!...
Peter
By : 'geeup27'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £2464
Would you recommend ? : No
Postcode : NE2
I wish the office team was as efficient as the maintence men who were faultless throughout our tenancy. The office team however seem to be under the impression that you shouldnt be bothering them during office hours ... Read Full Review
Good, they have none but increase rent to cover it
By : Roseworth
Aug 1, 2017Thanks for the feedback, I'm sorry to hear that you are not fully satisfied. We pride ourselves on the high levels of customer service which we deliver to our tenants so we apologise if you feel this ...
Peter
By : 'Pasha'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE2
Great service from Roseworth Student Lettings, especially agent Peter Tanner, kind and caring he truly thrives for 100% customer ... Read Full Review
Can't see any fault.
By : Roseworth
May 15, 2017Pasha, thank you very much for your review!...
By : 'Hannah789'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : NE1
Terrible service at Roseworth, we had a horrible time living in Anolha house. The staff members were rude and unhelpful. We rang numerous times because of things breaking but they were never fixed. We did hear they were fixed after we left, however. I was told from a current tenant that Roseworth ... Read Full Review
good
By : Roseworth
Feb 20, 2017Hannah thank you for your review. We have asked all tenants to leave a review to raise our online profile. We are always interested in gathering genuine feedback, positive or negative, from our...
By : 'Charlotte'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : NE1
Excellent agency - with friendly staff and a great range of properties, suiting everybody's needs. Queries such as viewings and maintenance can easily be arranged over the phone, staff are always happy to help. To top it off you get a welcome party pack including food and ... Read Full Review
Excellent
By : Roseworth
Nov 9, 2016Charlotte, thank you for your...
By : 'Calum'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £340
Would you recommend ? : No
Postcode : NE2
**EDIT** Since writing this review a week ago Roseworth have cleaned the courtyard and windows, and also sent a guy round to fix the boiler. My flatmate has also said that they've been good in resolving his issues, and I'm hoping that we'll be able to get the benches fixed rather than replaced ... Read Full Review
One of their biggest advertising points is that there's no admin fee but they charge �1.75 a week for "maintenance", which might be a courtyard or something but for lots of people I know it's just cleaning the hallway, which roughly works out as a quite expensive admin fee
By : Roseworth
Nov 3, 2016Thank you for the feedback, I'm sorry to hear that you haven't been fully satisfied during your tenancy, we pride ourselves on the high levels of customer service we deliver to our tenants so we...
Peter
By : 'Amy'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £86
Would you recommend ? : No
Postcode : NE12
Excellent service, especially Peter. Always willing to help us and give advice. When maintence priblem accures help is quick and problem gets solved ... Read Full Review
Good!!
By : Roseworth
Nov 4, 2016Amy, thank you very much for taking the time to give Roseworth a...
By : 'Sam'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Rent PCM : £77
Would you recommend ? : Yes
Postcode : NE21
Very professional, the property was done to a high standard and maintained on a regular basis. By far the best estate agent I have used at ... Read Full Review
Good
By : Roseworth
Nov 4, 2016Sam, thank you for your...
By : 'George'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE1
IF I COULD GIVE 0 STARS I WOULD Firstly i would like to address the rather dodgy attempt to raise their star rating after roseworths rating dropped, they emailed all current tenants to review their agency on this site for a chance to win some cheap champagne, yes they may not have asked for a high ... Read Full Review
there are no Admin fees as they are disguised as a weekly fee for communal area maintenance (conveniently work out to the equivalent of other agency's admin fess over the course of a year)
By : Roseworth
Nov 4, 2016George, thank you for your feedback. All Agents is an independent site and Roseworth cannot manually remove or add reviews. We are trying to increase our online presence and have invited all tenants...
Jordan
By : 'Rob'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE2
Very helpful when they were showing me around the properties with good knowledge of all the properties, a lot more knowledge than the other letting agents in Newcastle about their properties (namely Walton Robinson). Also I got �100 cash back on my deposit because of the property I chose and the ... Read Full Review
Good
By : Roseworth
Nov 3, 2016Rob, thank you very much taking the time to write us a...
By : 'Roseworth'
Branch : Newcastle upon Tyne, 26 St Marys Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NE2
They are a really good letting agents, they have been very efficient in sorting any problems or queries we have ... Read Full Review
Great - no fees
By : Roseworth
Nov 3, 2016Dear tenant, thank you for taking the time to review...