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Sevenoaks, TN13
4.3/5, 11 Reviews
82% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Property experts since 1910, based in Sevenoaks.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £0 | £0 |
Areas covered
- DA4
- ME15
- ME18
- TN10
- TN11
- TN12
- TN13
- TN14
- TN15
- TN16
Address
Jackson-Stops
52 High Street, Sevenoaks, Kent
TN13 1JG
01732 740600, 01732 740666
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jackson-Stops Branches (View All 40)
Excellent from beginning to ...
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5 Star Review
Isabelle
By : 'Caroline'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN15
Jul 6, 2021
People found this helpful0
We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I ... Read Full Review
Comments (1)
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Caroline C said about Jackson-Stops
Services : Letting( As a Tenant )Date: 6th Jul 2021
We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops ?
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By : Isabelle
Jul 6, 2021Dear Caroline, thank you so much for the lovely review. It means so much to receive such positive feedback as we really do try to ensure that our landlords and tenants get the very best service...
Isabelle and Helen from the ...
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5 Star Review
Isabelle
Helen
By : 'Max'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN13
Jul 2, 2021
People found this helpful0
Isabelle and Helen from the Sevenoaks office were extremely helpful and friendly throughout the entire lettings process. The team are easily contactable and have been very accommodating to us as prospective tenants. Highly... Read Full Review
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Max said about Jackson-Stops
Services : Letting( As a Tenant )Date: 2nd Jul 2021
Isabelle and Helen from the Sevenoaks office were extremely helpful and friendly throughout the entire lettings process. The team are easily contactable and have been very accommodating to us as prospective tenants. Highly recommend.
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Two thumbs ...
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5 Star Review
Isabelle
By : 'Patrik'
Services : Letting( As a Tenant )
Rent PCM : £2900
Would you recommend ? : Yes
Postcode : TN15
Jul 2, 2021
People found this helpful0
Had nothing but a straightforward, professional and friendly experience with Isabelle and her team at Jackson-Stops in Sevenoaks. Although we found a place we are happy to call home, should we ever relocate in the area I'd definitely use their services... Read Full Review
Comments (0)Had nothing but a straightforward, professional and friendly experience with Isabelle and her team at Jackson-Stops in Sevenoaks.
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Patrik said about Jackson-Stops
Services : Letting( As a Tenant )Date: 2nd Jul 2021
Had nothing but a straightforward, professional and friendly experience with Isabelle and her team at Jackson-Stops in Sevenoaks.
Although we found a place we are happy to call home, should we ever relocate in the area I'd definitely use their services again!
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Continued excellent service ...
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5 Star Review
Sarah
Becky
By : 'Maria'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : ME19
May 11, 2021
People found this helpful0
Continued excellent service from the Lettings Team at JSS, namely Sarah, Helen and Becky. They have managed our property for over five years now and we wouldn’t go to anyone else. We are landlords located outside the UK but this has not been an issue and we know the property is in great... Read Full Review
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Maria said about Jackson-Stops
Services : Letting( As a Owner )Date: 11th May 2021
Continued excellent service from the Lettings Team at JSS, namely Sarah, Helen and Becky. They have managed our property for over five years now and we wouldn’t go to anyone else. We are landlords located outside the UK but this has not been an issue and we know the property is in great hands. Proactive, friendly and knowledgable.
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Letting - ...
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5 Star Review
Isabelle
By : 'BW'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : TN11
Apr 18, 2021
People found this helpful0
Dear Isabelle We just wanted to say a huge thank you. We cannot thank you enough for all your help and effort that has gone into helping us proceed with the tenancy in Tonbridge. Your work ethic is faultless. It's been an absolute pleasure dealing with you since the first day that we spoke on... Read Full Review
Comments (0)Dear Isabelle
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BW said about Jackson-Stops
Services : Letting( As a Tenant )Date: 18th Apr 2021
Dear Isabelle
We just wanted to say a huge thank you.
We cannot thank you enough for all your help and effort that has gone into helping us proceed with the tenancy in Tonbridge.
Your work ethic is faultless. It's been an absolute pleasure dealing with you since the first day that we spoke on the telephone.
We have really appreciated you going the extra mile to help with everything, with the added complications that covid has brought.
Thank you again for making this such an easy process renting with Jackson-Stops.
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A superb service from start ...
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5 Star Review
Helen
Isabelle
By : 'Shirley'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TN14
Jan 5, 2021
People found this helpful0
A superb service from start to finish handling my flat rental. Isabelle was amazing with the best customer service I have experienced in years, first tenant Isabelle found, moved in soon after. A great team, Helen, Sarah, who all helped create such a smooth process, they were always happy to... Read Full Review
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Shirley Owen said about Jackson-Stops
Services : Letting( As a Owner )Date: 5th Jan 2021
A superb service from start to finish handling my flat rental. Isabelle was amazing with the best customer service I have experienced in years, first tenant Isabelle found, moved in soon after. A great team, Helen, Sarah, who all helped create such a smooth process, they were always happy to answer any questions, thank you team.
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DO NOT ...
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1 Star Review
Helen
By : 'Andy'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : TN13
Oct 20, 2020
People found this helpful0
Do not enter into a letting agreement with the Sevenoaks branch. If the property is JS managed then nothing will get done, even if it a hazard to you or your children. Then because of the special relationship between the property manager and the contractor you’ll get hit with a ridiculous ... Read Full Review
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Andy said about Jackson-Stops
Services : Letting( As a Tenant )Date: 20th Oct 2020
Do not enter into a letting agreement with the Sevenoaks branch. If the property is JS managed then nothing will get done, even if it a hazard to you or your children. Then because of the special relationship between the property manager and the contractor you’ll get hit with a ridiculous bill on check out. DO NOT USE.
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Satisfied ...
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5 Star Review
Helen
Isabelle
By : 'Tricia'
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : ME18
Apr 28, 2018
People found this helpful0
We used JS to rent 2 properties, the staff were all very efficient and friendly. In particular Helen Kessling was the loveliest property manager we have ever met, always smiling and always helpful even when being bowled over by our bulldog Murray. When we left our last property due to its sale Lyn... Read Full Review
Comments on Agent Fees
Good
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Tricia & Charles said about Jackson-Stops
Services : Letting( As a Tenant )Date: 28th Apr 2018
We used JS to rent 2 properties, the staff were all very efficient and friendly. In particular Helen Kessling was the loveliest property manager we have ever met, always smiling and always helpful even when being bowled over by our bulldog Murray. When we left our last property due to its sale Lyn immediately found us another property which perfectly matched our requirements. Isabelle then took over the paperwork made the transition run as smooth as possible. Only down side is they are no longer our property managers ð©
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Pleased with the service I ...
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5 Star Review
Isabelle
By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : TN13
Apr 12, 2018
People found this helpful0
The move to my new property was quick and smooth thanks to the efforts of the staff at Jackon-Stops. I am very pleased with my new property and the... Read Full Review
Comments on Agent Fees
Average
Comments (2)Was this helpful?:
Charlotte said about Jackson-Stops
Services : Letting( As a Tenant )Date: 12th Apr 2018
The move to my new property was quick and smooth thanks to the efforts of the staff at Jackon-Stops. I am very pleased with my new property and the service.
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By : Isabelle Greaves
Apr 13, 2018Thank you for your review Charlotte, so pleased you've settled in; we look forward to continued contact with you as we'll be managing your property for the duration of your...
Calm helpful ...
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5 Star Review
Isabelle
By : 'Julia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN4
Apr 9, 2018
People found this helpful0
We found ourselves in a difficult predicament having to find an appropriate rental home for our family at short notice. Isabelle was proactive, calm, helpful and very efficient. With her support, we were able to find the right property and make a smooth transition. A lot of work had to be done... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
Julia Sherat said about Jackson-Stops
Services : Letting( As a Tenant )Date: 9th Apr 2018
We found ourselves in a difficult predicament having to find an appropriate rental home for our family at short notice. Isabelle was proactive, calm, helpful and very efficient. With her support, we were able to find the right property and make a smooth transition. A lot of work had to be done at short notice and Jackson Stops were very efficient and professional as always. We would recommend Isabelle and the rental team very highly.
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By : Isabelle Greaves
Apr 12, 2018It was a pleasure working with you Julia and I very much appreciate you taking the time to write a review to share your positive...
We rented a property through ...
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1 Star Review
Becky
By : 'azzosster'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TN15
Oct 16, 2013
People found this helpful4
We rented a property through Jackson Stops, Sevenoaks Branch. We were moving back from the US. My husband had a quick view and warned Jackson Stops that the place was not in good order, although he thought the property was a nice one if all damages and repairs were made. Our rent, including the... Read Full Review
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azzosster said about Jackson-Stops
Services : Letting( As a Tenant )Date: 16th Oct 2013
We rented a property through Jackson Stops, Sevenoaks Branch. We were moving back from the US. My husband had a quick view and warned Jackson Stops that the place was not in good order, although he thought the property was a nice one if all damages and repairs were made. Our rent, including the maintenance of the garden and swimming pool is GBP3,650 a month. Jackson Stops demanded that we paid the rent in advance. We had already paid the deposit for two months but they wanted us the pay the rent even before we could move in. I told them that we would like to look at the property first before we moved in, as it was in bad condition. Once we got to England, we straight away went to look at the property. At that time, we thought it was in acceptable condition but the landlord was there still working on things, so we paid the rent. However, once we got the keys and went to do the "Inventory list" and "Check In Condition" we discovered a lot of things wrong with it. The garage was full of landlords things. The step to the garage was not secured properly, there was damage to the fridge/freezer they were providing (large cracks in the freezer compartment), no light to garage or the back garden. Lights were not working in the house, Wire hanging off the wall to garage. Pond with stagnant water, which doesn't operate. Cut cables with the back yard. Smell of oil (oil central heating) from boiler. Jackson Stops however, refuse to acknowledge that the property wasn't ready and will not get involve in the matter. Despite numerous emails and one phone call, they will not get back to us. They are only about making the money and having a good relationship with landlord for future business. They do not care about the tenants. They also told me initially that the contract is for a year with an option of breaking it in 6 months with a two month notice period. However, when it came to signing the contract, it is now 8 months with a two month notice period. I will never deal with the Sevenoaks Branch again!!!
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Last updated at 4/13/2018, 8:42:41 AM by allAgents
