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Battersea, London SW11
2.3/5, 3 Reviews
33% Recommended
33% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
No Description Found
Latest Reviews
Minna, Anna and Anna
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 67% | £0 | £0 |
| Lettings | 100% | 67% | £1,250 | £2,231 |
Areas covered
- SW11, SW18, SW4
Address
Kinleigh Folkard & Hayward
108 Northcote Road, London, Greater London
SW11 6QP
020 7228 2666
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Kinleigh Folkard & Hayward Branches (View All 71)
Dealing with Jake and Zoe has ...
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5 Star Review
Zoe
By : 'Minna,'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SW11
Jan 11, 2018
People found this helpful0
Dealing with Jake and Zoe has been a breath of fresh air compared to previous encounters at other estate agents, they have been incredibly efficient, helpful and attentive to all of our needs. We are loving our new rental so thank... Read Full Review
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Minna, Anna and Anna said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 11th Jan 2018
Dealing with Jake and Zoe has been a breath of fresh air compared to previous encounters at other estate agents, they have been incredibly efficient, helpful and attentive to all of our needs. We are loving our new rental so thank you!
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I don't know where to start, ...
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1 Star Review
Billie-Jean
Sana
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £2231
Would you recommend ? : No
Postcode : SW11
Dec 23, 2016
People found this helpful1
I don't know where to start, KFH have been nothing but defensive to get anything repaired since day one. We waited 6 months to have the damp wall repaired. They blamed the client being in the US for poor response time. Annette Cummings is awful and doesn't come back to emails - she was out... Read Full Review
Comments on Agent Fees
What do they actually provide for the fees? Th's the question.
Comments (0)I don't know where to start, KFH have been nothing but defensive to get anything repaired since day one. We waited 6 months to have the damp wall repaired.
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James Martin said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 23rd Dec 2016
I don't know where to start, KFH have been nothing but defensive to get anything repaired since day one. We waited 6 months to have the damp wall repaired.
They blamed the client being in the US for poor response time. Annette Cummings is awful and doesn't come back to emails - she was out property manager. Sana Uddin is aggressive manager, who doesn't listen to your points. Everyone is the lettings office, once they have taken your money completely wash their hands of knowing you.
All I can say is the sooner KFH are out of business, the very SLIGHTLY better the property agent market will be!
No communication and just lie after lie!
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Absolute joke- completely ...
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1 Star Review
By : 'NZ1989'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SW11
Dec 16, 2014
People found this helpful2
Absolute joke- completely unresponsive/ unreliable & untrustworthy. Arranged a viewing with one agent on a Saturday morning who assured us that he would call us on Saturday morning to confirm. Gets to an hour before viewing & no call. We call back to be told that we are not on the system.... Read Full Review
What agent could do to change your mind?
Learn some customer service skills
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NZ1989 said about Kinleigh Folkard & Hayward
Services : Letting( As a Prospective Landlord/Tenant )Date: 16th Dec 2014
Absolute joke- completely unresponsive/ unreliable & untrustworthy. Arranged a viewing with one agent on a Saturday morning who assured us that he would call us on Saturday morning to confirm. Gets to an hour before viewing & no call. We call back to be told that we are not on the system. Can we book for Saturday (when my boyfriend calls) - no we have no one to show you around. Can we book (when I call), sorry we haven't got access to the flat as the owner has not dropped off the keys so we can't get access and have had to cancel weekend viewings- but we can call you back if he does. No call. Call again on Monday (as would like to have somewhere to live) someone else tells me that the flat has now been let because of a weekend viewing. Then when I pointed out what I had been told over the weekend, get a stuttering excuse as to owners coming in and dropping off the keys in the afternoon etc etc. To cut a long story short - incompetent, unprofessional & (I would guess) story tellers. Waste of my time & they have no idea about customer service.
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