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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.3/5, 16 Reviews
81% Recommended
73% sales valuation accuracy
86% letting valuation accuracy
79% sales fee satisfaction
79% letting fee satisfaction
No procedure set.
Last updated at 2/13/2023, 11:35:34 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 73% | 79% | £0 | £0 |
| Lettings | 86% | 79% | £280 | £1,200 |
Northwood
3 Frances Street, Truro, Cornwall
TR1 3DN
01872 262 262
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Mark
Katy
By : 'JAMES'
Services : Letting( As a Owner )
Rent PCM : £585
Would you recommend ? : Yes
Postcode : TR9
Northwood have been a breath of fresh air. The team are so organised and everything is dealt with on time. Rent Payments comes through on the day after tenants have paid and we have found the whole experience of being Landlords so easy from onset. Property visits have been carried out quarterly... Read Full Review
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Mark
Billie-Jay
By : 'Ian'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : TR20
As a tenant I have to say that Northwood Truro and their staff have been at all times professional and courteous. They have always done what they have said and in the given timescales. As someone who deals with letting agents on a regular basis with a business hat on, I cannot fault them. Thank you ... Read Full Review
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Katy
By : 'Justin'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : TR4
From day one meeting Billie to view the house, I found the whole team at Northwood Truro to be absolutely amazing. I have spent my whole career in a service industry. I have to say that I was incredibly impressed with the thought, care and consideration that I received throughout my... Read Full Review
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Mark
By : 'Nigel'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : TR16
Found Northwood go be thorough but fair in their letting process. The team there are all helpful and courteous and are always there for you to deal with any queries or problems you may have. Would certainly recommend using them if you need to let a property in the Truro area of Cornwall or you... Read Full Review
All fees charged seemed fair.
By : Sean Brickley
Dec 11, 2018Thank You Nigel, your kind words are much appreciated. The team send their best wishes and good luck to you and your family in the...
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By : 'Chrissy'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : TR15
Been letting the same property for 4years, cant fault a single thing, any issues we had we sorted that day! Very friendly staff, couldnt do enough to help! Would highly recommend! Every thing from start to finish was so easy and stresd... Read Full Review
Very reasonable fees in regards to checks and deposits etc
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Roger
By : 'C'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TR10
We have been trading with Northwood Truro for the past 5 years and during this time we have found them to be professional and helpfull to both us and the tennant. Payments and communications have been prompt and in a timely manner. All staff encountered have also been helpfull and knowledgeabe with ... Read Full Review
Seem to be reasonable and within the market standard.
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Roger
By : 'Amanda'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : TR16
The service so far has been excellent. Roger arrived on time and was friendly and knowledgable. Everything has been done speedily and efficiently and everyone I have delt with by phone or by email has been very friendly. I cannot fault the service we have had at... Read Full Review
good
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Roger
By : 'green&peace'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : TR1
Will not say to much but the service that Roger gave us has been very poor. We are taking our complaint direct to northwood as Roger is impossible to deal with... Read Full Review
Fair if the service was not so poor
By : Roger
Mar 11, 2018Dear 'green&peace', Thank you for taking the time to leave your review. We have never dealt with somebody with your names, or in fact 'greenpeace'. If you have a genuine complaint, we would be...
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Roger
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : TR1
We rented a property through Northwoods for just over 18 months and lived in the flat above their branch in Truro! We cannot fault the service we were given by all the staff - it was friendly, professional and thorough. They were always quick to respond to and act upon any queries or concerns we... Read Full Review
The Agent's fees were reasonable and competitive.
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Roger
By : 'Amanda'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : TR1
Roger was very personable in the first meeting and discussed the various options available to me in a clear manner. The whole process from start to a recent finish was... Read Full Review
I do think that the fees, as a percentage of the value of the rental were a little on the high side.
I do think that the fees, as a percentage of the value of the rental were a little on the high side.
By : Roger
Sep 19, 2015Hi Amanda, Thank you for our comments and taking the time to write a review. It has been a pleasure working with you. Our fees are very much middle of the market but we believe our service is at the...
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By : 'Mary'
Services : Letting( As a Tenant )
Rent PCM : £280
Would you recommend ? : Yes
Postcode : TR1
- Have only been tenants in our student property for two months, so this is a review of the service received so far. - very detailed (perhaps too detailed) inventory on moving in - The agents were understanding when it took a while for the first month's rent to arrive with the agency. - We have... Read Full Review
By : Northwood Cornwall
Nov 21, 2014Hi Mary, Thank you for taking the time to review the company and we are delighted that your experience has been mostly positive. Having reviewed your inventory, it is 202 pages for a 6 bedroomed high ...
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Roger
By : 'Graham'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : TR6
I have previously managed my property letting myself, but this time I decided to use Northwood in Truro. I spoke to Roger and the team and was made to feel at ease with both the process and managing any problems. The property was let very quickly, and a report regarding the 1st inspection was sent... Read Full Review
The fees charged are reasonable.
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By : 'bms'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : PL26
Amazing. Appointment with Roger on a Saturday, viewings on the Wednesday after and new tenant due to move in within 2weeks. Straight talking, efficient, professional and friendly service.. very refreshing!!... Read Full Review
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By : 'NA'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : TR19
Renting has changed a whole lot since I was previously a tenant about 15 years ago, and I was shocked by the number of hoops it is necessary to jump through in order to secure a tenancy these days - however, I'm assured by renting friends that this is the norm! My personal experience of... Read Full Review
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By : 'CM'
Services : Letting( As a Tenant )
Would you recommend ? : No
Agent's staff did what they said they would do and matched me with a great property... Read Full Review
By : Northwood Cornwall
Jul 7, 2014I'm sorry you wouldn't use us again despite us having matched you with a great property, quickly. Please don't hesitate to call to let us know how we may have turned the experience into one where you ...
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By : 'Anne'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Paid £300 reservation for them to hold the apartment, and reassured me that no one else would be shown round. They informed me they were sole agents. Only to find out a few days later that they had misled me, and were not sole agents. Other agents had advertised the same apartment. Therefore... Read Full Review
An offer of a refund of the £300 would have been acceptable.
By : Northwood
Sep 14, 2013Dear Anne, Good to hear that you are safe. The apartment was taken off the market and reserved for you but you didn't show up to check in. You signed a fee schedule which we have in the office and...
