Services : Letting( As a Owner )Date: 4th Mar 2025
Both Arron and Jack are always at the end of telephone me
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I have used Wards on several ...
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5 Star Review
Matthew
By : 'Malcolm' Services : Letting( As a Owner ) Rent PCM : £800 Would you recommend ? : Yes Postcode : CT17
Sep 20, 2019
People found this helpful0
I have used Wards on several occasions, Gravesend Meopham & Medway branches, All have been as required.
I would not normally leave a review, but i am very impressed with Matt, the lettings manger at Dover branch, he seemed really confident he would get a quick let for my property and for... Read Full Review
Services : Letting( As a Owner )Date: 20th Sep 2019
I have used Wards on several occasions, Gravesend Meopham & Medway branches, All have been as required.
I would not normally leave a review, but i am very impressed with Matt, the lettings manger at Dover branch, he seemed really confident he would get a quick let for my property and for once, i was pleasantly surprised, as it was let within a week of signing.
I must give him 10/10, as i was not ever expecting the property to be let so fast at the asking price.
an outstanding agent, due to his effort, i will use this branch again.
Malcolm L Walling JP
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Mrs ...
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5 Star Review
By : 'Mrs' Services : Sales( As a Vendor ) Sold price : £238 Would you recommend ? : Yes Postcode : CRAN
Mar 20, 2019
People found this helpful0
Good service, and communications. Thought of alternatives, helpful and happy to listen client. Professional at all times. Focus on selling. No hesitations in using them... Read Full Review
Services : Sales( As a Vendor )Date: 20th Mar 2019
Good service, and communications. Thought of alternatives, helpful and happy to listen client. Professional at all times. Focus on selling. No hesitations in using them again.
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Wards & Partners have ...
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5 Star Review
Jodi
By : 'Dean' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CT16
Nov 29, 2013
People found this helpful1
Wards & Partners have been fantastic throughout the whole purchase of the property, Jodie has kept me updated through every step and ensured that if anything needed to be chased I was made... Read Full Review
Wards & Partners have been fantastic throughout the whole purchase of the property, Jodie has kept me updated through every step and ensured that if anything needed to be chased I was made aware.
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Having previously sold a ...
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5 Star Review
By : 'Nat' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CT16
Nov 21, 2013
People found this helpful2
Having previously sold a house with the Dover branch, and having had such an exceptional, professional and friendly service, I have without a second thought just placed my house on the market again with them.
All of the staff are courteous and helpful, especially the manager who has gone out of... Read Full Review
Services : Sales( As a Vendor )Date: 21st Nov 2013
Having previously sold a house with the Dover branch, and having had such an exceptional, professional and friendly service, I have without a second thought just placed my house on the market again with them. All of the staff are courteous and helpful, especially the manager who has gone out of his way to fit in an appointment for paperwork, and has given me good advice, which has saved me time and money. I would certainly recommend them, and have done so in the past.
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Thank you very much for this feedback - putting your business back with us is the best compliment we can recieve and really appreciate it. Kind regards, Jason Bunning,Group...
It was a terrific start to ...
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2 Star Review
By : 'minimere' Services : Sales( As a Vendor ) Would you recommend ? : Yes
Nov 21, 2013
People found this helpful2
It was a terrific start to people coming to view our property. We did have approx 3 offers within the contract but regretably were too low to accept. Their attention to detail was a little off touch but after going to a different agent with no activity what so ever it was clear that wards stood out ... Read Full Review
Services : Sales( As a Vendor )Date: 21st Nov 2013
It was a terrific start to people coming to view our property. We did have approx 3 offers within the contract but regretably were too low to accept. Their attention to detail was a little off touch but after going to a different agent with no activity what so ever it was clear that wards stood out from the rest! Their constant enthusiasm and drive to get our property sold after ironing out any problems regarding service (as the colleagues could come across a little sharp and cold sometimes) was clear and they marketed our property incredibly well and got us the maximum offer for our house, neverlone the street price. They kept us upto date with call backs and their negotiator at the time 'Peter' did incredibly well in getting a price agreed quickly and efficiently that all parties agreed on. I would definatley use them in the future - if you want to get a good price in a good space of time then look no further.
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The manager of this branch is ...
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1 Star Review
By : 'Hugo123' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : CT16
Nov 14, 2013
People found this helpful2
The manager of this branch is a rude and obnoxious man. His conduct put me off selling my property through them - I had to withdraw it from the market and put it on with another agent.
At all times they were pushy salespeople who cared less about me and more about their statistics. When I had a... Read Full Review
Services : Sales( As a Vendor )Date: 14th Nov 2013
The manager of this branch is a rude and obnoxious man. His conduct put me off selling my property through them - I had to withdraw it from the market and put it on with another agent.
At all times they were pushy salespeople who cared less about me and more about their statistics. When I had a complaint, the manager basically brushed me to one side and didnt listen to what I have to say.
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Dear Hugo123,
I was distressed to read your comments regarding your dealings with this office, which as you can see from other postings here recieves generally very positive feedback. I would very...
After my property had been on ...
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5 Star Review
By : 'Miss' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CT16
Oct 24, 2013
People found this helpful0
After my property had been on the market for over 6 months with another agent, with hardly any interest, I was beginning to lose hope that I would ever sell my flat. I had initially enquired about selling my flat with Ward and Partners but decided to try another agent-big mistake!
I was contacted... Read Full Review
Services : Sales( As a Vendor )Date: 24th Oct 2013
After my property had been on the market for over 6 months with another agent, with hardly any interest, I was beginning to lose hope that I would ever sell my flat. I had initially enquired about selling my flat with Ward and Partners but decided to try another agent-big mistake! I was contacted by Ward and Partners to find out how I was getting on with selling my property. I decided to switch to them and they were brilliant at providing fantastic marketing for my property which soon generated interest. Within two weeks I had had more viewings than with the previous agent in the 6 months I had been with them. Just over a month later I had secured an offer on my flat. Although I was initially deterred by the up front fee I can honestly say it was worth every penny. The sale of my property has now gone through and I couldn't be happier. A big thank you to Ward and Partners, as without them it wouldn't have been possible- They are a friendly, professional and hard working team.
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Hi Miss H, Thanks for taking the time to give some really positive feedback. Shane and his team seem to work around the clock to help our customers achieve their dreams and prove that not ALL agents...
Excellent service from the ...
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5 Star Review
Jodi
By : 'Sid' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CT17
Oct 22, 2013
People found this helpful0
Excellent service from the very start from all staff at the branch until and including completion. Always polite and courteous,friendly and competent. If any of them did not know the answer immediately they researched and got back to me in a very short space of time. Thank you to... Read Full Review
Services : Sales( As a Vendor )Date: 22nd Oct 2013
Excellent service from the very start from all staff at the branch until and including completion. Always polite and courteous,friendly and competent. If any of them did not know the answer immediately they researched and got back to me in a very short space of time. Thank you to all
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Jodi was a great help keeping ...
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5 Star Review
Jodi
By : 'Tom' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CT17
Oct 2, 2013
People found this helpful0
Jodi was a great help keeping the chain moving and always with a smile in her voice.
It has been a pleasure dealing with Jodi, Jodi is a credit to your company.
Thank you for all your help... Read Full Review
Jodi was a great help keeping the chain moving and always with a smile in her voice. It has been a pleasure dealing with Jodi, Jodi is a credit to your company.
Thank you for all your help Jodi.
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Just want to say thank you ...
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5 Star Review
Peter
By : 'LV' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CT17
Sep 30, 2013
People found this helpful0
Just want to say thank you very much for your patience, tact and professionalism . It was a little bit stressful for me to buy my first home in the UK. You were very helpful and pleasant. Highly recommend you for all buyers!
Thank you... Read Full Review
Just want to say thank you very much for your patience, tact and professionalism . It was a little bit stressful for me to buy my first home in the UK. You were very helpful and pleasant. Highly recommend you for all buyers! Thank you again!
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We purchased a property about ...
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5 Star Review
kris
By : 'Cheryl' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CT16
Sep 25, 2013
People found this helpful0
We purchased a property about two years ago. Kris managed the sale from start to finish. We were kept up to date throughout the sale, everything went very well and very quickly. Kris couldn't do enough to help us and we couldn't have asked for any better service.
More recently we have been... Read Full Review
We purchased a property about two years ago. Kris managed the sale from start to finish. We were kept up to date throughout the sale, everything went very well and very quickly. Kris couldn't do enough to help us and we couldn't have asked for any better service. More recently we have been looking for another property. Kris, again, has been doing all he can to find us something suitable. We really feel he has our best interests at heart, calling us as soon as new properties in our price range have come available and getting us viewings. We have during this time spoken to others within this branch and have found them to be very helpful. ALL our calls and enquiries have been dealt with straight away and with professionalism. The atmosphere at the office in Dover is always upbeat, they know you by name and are very welcoming. Shane the manager is really nice and he has a great team working along side him. We have also spoken to their mortgage advisor Andrew and he was really helpful too. If we had a property to sell then W&P would be our first choice, but we would ask for Kris , as we feel confident he would do a great job :)
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Dear Cheryl and Joe,
Thanks so much for these lovely comments. The team at Dover are passionate about helping our customers and I am glad you have appreciated all their efforts. Buying a new home...
They helped us with our first ...
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4 Star Review
Matthew
Chelsea
By : 'Jason' Services : Other Would you recommend ? : Yes Postcode : CT17
Jun 15, 2013
People found this helpful2
They helped us with our first time buy. Sending us new properties that were on the market and e-mailing us with all the information we needed to find the right property. Also ringing us to see how we were getting on with our search and keeping us up to date on any open house days or any properties... Read Full Review
They helped us with our first time buy. Sending us new properties that were on the market and e-mailing us with all the information we needed to find the right property. Also ringing us to see how we were getting on with our search and keeping us up to date on any open house days or any properties we may be interested in. We would use them again if and when we come to move in the future and thank you to Matthew and Chelsea for all their help. Very much appreciated.
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Thanks for those lovely comments - I'm glad we were able to help.
Jason Bunning, Group...
We had property details sent ...
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5 Star Review
Chelsea
By : 'Roy/Rita' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CT17
May 24, 2013
People found this helpful2
We had property details sent to us from various branches throughout south east area of kent. We finally found a property in Margate from the local branch there. While we were looking, Chelsea did her utmost to find us a property, and although she did not come up with the one we purchased, I/we... Read Full Review
We had property details sent to us from various branches throughout south east area of kent. We finally found a property in Margate from the local branch there. While we were looking, Chelsea did her utmost to find us a property, and although she did not come up with the one we purchased, I/we would recommend her to help anybody looking in the Dover area, she certainly does her best to find you something. Thanks Chelsea for your help.
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Thank you for your kind comments. I'm glad Chelsea was able to help.
Jason Bunning, Group...
After hearing alot of ...
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5 Star Review
kris
Peter
By : 'AngelaHarrison' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : Yes Postcode : CT16
Apr 28, 2013
People found this helpful2
After hearing alot of 'rumours' and 'she said/he said's' about this agent I was very warmly surprised when we recently booked several viewings through this agent, from our first point of contact with Kris and subsequent communication with Peter and Oliver we have certainly been very impressed. ... Read Full Review
After hearing alot of 'rumours' and 'she said/he said's' about this agent I was very warmly surprised when we recently booked several viewings through this agent, from our first point of contact with Kris and subsequent communication with Peter and Oliver we have certainly been very impressed. Even as far as having a very uniformed telephone manner, where we are able to know who answers the phone as they always give their name without prompting. I do believe this agent has been honest with us about their properties, and simply it would seem the rumours on this site of invented buyers seem very untrue as this branch seem a really customer focussed one, where we are able to get the best advice. Unfortunately we have already sold our own home through another less so positive agent, but woould sell our new home through wards should we ever need to!
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Thank you for your feedback. The team at Dover work really hard to help our customers and it's really nice to read your positive comments. Regards, Jason Bunning, Group...
I found the company to be ...
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5 Star Review
Chelsea
By : 'Tony' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CT17
Apr 9, 2013
People found this helpful1
I found the company to be professional, but friendly in their approach. Not too pushy at point of sale, but convincing by virtue of their comprehensive explanation of how they operate in what is clearly a challenging market place. Being a former Estate Agent, I am not one to be easily led by... Read Full Review
I found the company to be professional, but friendly in their approach. Not too pushy at point of sale, but convincing by virtue of their comprehensive explanation of how they operate in what is clearly a challenging market place. Being a former Estate Agent, I am not one to be easily led by sales patter and false promises. Nonetheless W&P delivered what they promised in a straight forward and timely fashion. Their details were of the highest standard and the editorial creative, all geared at getting potential buyers through the door. This they did, securing an acceptable offer on my property from a cash buyer within two weeks! In summary I can not fault their service as a company and in particular the personal efforts of Shane and Chelsea.
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My house was sold very ...
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5 Star Review
Jodi
By : 'Hancock' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : CT19
Feb 2, 2013
People found this helpful3
My house was sold very quickly after an open day, the photos that were took were very good Once the house was put under offer Jodi Wyncoll took over she kept me informed every step of the way she was always very helpful right up to completion day. Excellent service throughout. Thankyou Denise... Read Full Review
My house was sold very quickly after an open day, the photos that were took were very good Once the house was put under offer Jodi Wyncoll took over she kept me informed every step of the way she was always very helpful right up to completion day. Excellent service throughout. Thankyou Denise Hancock
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Thank you for these great comments, we look forward to helping you again soon. Jason Bunning, Group...
I dont usualy write reviews ...
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5 Star Review
Peter
By : 'Steve' Services : Sales( As a Vendor ) Would you recommend ? : Yes
Nov 15, 2012
People found this helpful10
I dont usualy write reviews but must say from start to finish Ward&Partners really were very good. From when Peter valued my house and dealing with Kris etc in the office and best of all Jody on the phone it made selling my house stess free and easy. Friendly, profesional and helpful at all... Read Full Review
Services : Sales( As a Vendor )Date: 15th Nov 2012
I dont usualy write reviews but must say from start to finish Ward&Partners really were very good. From when Peter valued my house and dealing with Kris etc in the office and best of all Jody on the phone it made selling my house stess free and easy. Friendly, profesional and helpful at all times.
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Thank you for these great comments, we look forward to helping you again soon. Jason Bunning, Group...
[[EDIT ORIGINAL START]]
Bad ...
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1 Star Review
Peter
Shane
By : 'Mrs' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No
Oct 31, 2012
People found this helpful5
[[EDIT ORIGINAL START]]
Bad agent, came to value, did not offer price until afterwards in a letter, during the viewing and i quote he, Peter, told us that W&P had another 85 properties similar to ours on the market and that ours would be number 1, which we questioned, as obviously he tells... Read Full Review
What agent could do to change your mind?
Been honest and helpful and not been racist in front/to the customers!
Services : Sales( Prospective Vendor/Buyer )Date: 31st Oct 2012
[[EDIT ORIGINAL START]] Bad agent, came to value, did not offer price until afterwards in a letter, during the viewing and i quote he, Peter, told us that W&P had another 85 properties similar to ours on the market and that ours would be number 1, which we questioned, as obviously he tells this to all of his victims!
During the viewing we enquired about a house in another road in Whitfield, which we know had been on the market since february with Wards, this was August now, although Peter informed us that it had been on the market for 1 week, even after we showed Peter the EPC which showed it was done in Feb and the Zoopla listing which showed it had been advertised since Feb he was still adamant it had only been up for one week!!
Never touch this agent, they use a fixed fee and stupid price bandings, I have had lots of friends who have sold with Wards and always has been under the price.
Shane Pervy is also a very racist man, who makes some underhand remarks which are not appreciated! [[EDIT ORIGINAL END]]
Bad agent, came to value, did not offer price until afterwards in a letter, during the viewing and i quote he, Peter, told us that W&P had another 85 properties similar to ours on the market and that ours would be number 1, which we questioned, as obviously he tells this to all of his victims!
During the viewing we enquired about a house in another road in Whitfield, which we know had been on the market since february with Wards, this was August now, although Peter informed us that it had been on the market for 1 week, even after we showed Peter the EPC which showed it was done in Feb and the Zoopla listing which showed it had been advertised since Feb he was still adamant it had only been up for one week!!
Never touch this agent, they use a fixed fee and stupid price bandings, I have had lots of friends who have sold with Wards and always has been under the price.
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I am sorry to read these comments. As Group Partner responsible for this area I would ask you to contact me at: jason.bunning@wardandpartners.co.uk with contact details in order for me to investigate ...
This is the second time that ...
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5 Star Review
By : 'maria' Services : Sales( As a Vendor ) Would you recommend ? : Yes
Oct 12, 2012
People found this helpful20
This is the second time that we have used Wards & Partners to sell are house,We find ALL of the staff at the Dover branch excellent, always helpful and understanding and happy to see you!!! They keep us updated all the time via phone or email. I hope that this gets through to the staff at... Read Full Review
Services : Sales( As a Vendor )Date: 12th Oct 2012
This is the second time that we have used Wards & Partners to sell are house,We find ALL of the staff at the Dover branch excellent, always helpful and understanding and happy to see you!!! They keep us updated all the time via phone or email. I hope that this gets through to the staff at Dover as I think it's important to let them know that they do a great job. We would also like to thank the Branch Manager Shane Pevy for his excellent wording and arranging the photo shots for the online adverts with Rightmove which has been on line for about 2-3 weeks.
Wayne Shore and Maria Brooks
The UK's Largest Customer Review Website for the Property Industry
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.