Kay was very quick to respond to my question. She sorted out a quote for me within a couple of hours. In fact the boiler issue was resolved the same day. I was impressed with Kay's efficiency and gladly give her 5 ... Read Full Review

It was really good service, came back to me straight away after logging an incident and took care of it ... Read Full Review

Very professional with fantastic customer service! I wouldn’t use anyone else to manage my properties. All the staff go the extra mile which is refreshing and I like the fact they build a good working relationship with their ... Read Full Review

We have used pinewood as our managing agents for 2 properties on this modern development for 12 years now. Without exception they are a very pleasant, helpful and competent team of people who keep us up to date with issues affecting our properties and pragmatic solutions to any issues which arise. ... Read Full Review

Pinewod properties maintenance team are very quick to resolve property issues to the benefit of both the tenant and the ... Read Full Review

I emailed regarding an upcoming CP12 and was given a speedy response advising that it was all in hand. The speed and service were ... Read Full Review

Great friendly staff , extremely helpful in all aspects, Excellent service throughout, Can not fault anything at all , very happy ? Highly ... Read Full Review

Excellent service at all times and really friendly and effective communication. I have only ever had good experiences from the staff ... Read Full Review

Personal, prompt and knowledgeable support by Kay to help me quickly resolve an urgent problem at my Queens Park ... Read Full Review

Kay got back to my original email regarding decorating our rented accommodation extremely fast. She asked all the relevant questions she would need for the landlord to save and going back and forth. She got back to me with the response from the landlord as soon as she could. Extremely happy with ... Read Full Review

I would highly recommend you to anyone wanting to move house. You're all helpful and willing to answer any questions. I've been given brilliant advice and you get back to me with any questions I have as soon as you ... Read Full Review

Great communication, friendly phone manner and very quick replies. Sorted the issue straight away. I hope to deal with her ... Read Full Review

Kay wants to do the best for her customers in a timely manner. She spends time obtaining their specific requirements and passing those details on to us, Advanced Plumbing and Heating. Kay is always courteous and friendly, which results in us going the extra mile for her, and ultimately her ... Read Full Review

I needed to obtain various documents regarding the house and Julie & Kay answered my queries promptly. Pinewood have consistently provide a very good level of ... Read Full Review

Kay's is totally professional and efficient in her work. The advice she gives is always excellent and she goes the extra ... Read Full Review

Excellent service Kay has always got back to me promptly about any issues I've had. Very pleasant and ... Read Full Review

Kay is an amazing part of the Pinewood team. Very professional and organised. A pleasure to work with. And a great ... Read Full Review

I have spoken to both Kay and Scott since moving into a rented property and both have been more than helpful and very polite. They have resolved any problems I have had promptly and kept me up to date throughout. Would recommend pinewoods to ... Read Full Review

We Deal with kay on a regular basis. She is very pleasant, Straight to the point and always explains a maintenance job with a lot of enthusiasm and can tell she is very experienced in the field she works in. Shane gave us a chance the beginning of this year too work for pinewood properties and are ... Read Full Review

Both are a credit to the company as both are very helpful and quick to reply. Fantastic service off of both ... Read Full Review