The UK's Largest Customer Review Website for the Property Industry
Robert
4.3/5, 8 Reviews
88% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 100% | 0% | 100% |
Latest Properties
No Property Found
No Property Found
Lazy, aggressive and ...
Share On : 
1 Star Review
Jon
Robert
By : 'E.Holmes'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : SE4
Jan 8, 2021
People found this helpful1
Lazy, aggressive and incompetent We signed a six month tenancy with the agency in Crofton Park. A one bedroom flat with a garden SE London. Whilst waiting to sign the tenancy we had constant and coherent communication. The staff started by being very friendly and welcoming. Phone calls and ... Read Full Review
Comments (0) Report abuse
Lazy, aggressive and incompetent
Was this helpful?:
E.Holmes said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 8th Jan 2021
Lazy, aggressive and incompetent
We signed a six month tenancy with the agency in Crofton Park. A one bedroom flat with a garden SE London. Whilst waiting to sign the tenancy we had constant and coherent communication.
The staff started by being very friendly and welcoming. Phone calls and emails to update us on communication with the landlord and so on. As soon as we had signed, paid the deposit and picked up the keys the communication stopped. We arrived at the property and work that had been agreed upon was not complete. We called, visited the local branch and emailed requesting them to do work/clear up after work they had done badly. We heard nothing. For two months we tried and tried to seek a resolution. The agent we had signed with had been fired. We then spoke with Jon but he quickly passed us on to Rob then to Paula in another office. All staff members all claiming it wasn't their department.
We then got contacted telling us they had decided to do some work on the house and needed access to the kitchen, bathroom, garden and bedroom. That 2 or 3 men would be working at the house for two week or potentially longer. They didn't ask if it was ok with us. They called just to let us know and ask if we wanted the work to start Friday this week or next. . We insisted they must wait. Our tenancy had only 3 months left but they insisted it had to start this week or the next. This is during the COVID-19 pandemic and they offered us no alternative accommodation despite us working from home and not being able to use the kitchen or bathroom for an indefinite amount of time. We were very upset and had to seek legal advice to block them from going ahead with the work. When I informed them I had requested advice from a property solicitor they finally backed off.
We then asked them again if they could do the work that we had been requesting since we moved in. Again the communication went silent.
When leaving the property we were charged for a long list of repairs. features that had been broken when we moved in. Repairs we had been requesting they carried out for us throughout the six months tenancy. We raised these issues with them and heard nothing.
The UK's Largest Customer Review Website for the Property Industry
Robert (Rob) Stubbs helped me ...
Share On :
5 Star Review
Robert
By : 'Rebecca'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : SE13
Nov 5, 2019
People found this helpful1
Robert (Rob) Stubbs helped me buy my first home in Hither Green, Lewisham. He was friendly, knowledgable and professional throughout the whole process. He responded quickly to any questions and helped me move through the process swiftly. I would highly ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Rebecca said about Bryan & Keegan
Services : Sales( As a Buyer )Date: 5th Nov 2019
Robert (Rob) Stubbs helped me buy my first home in Hither Green, Lewisham. He was friendly, knowledgable and professional throughout the whole process. He responded quickly to any questions and helped me move through the process swiftly. I would highly recommend.
The UK's Largest Customer Review Website for the Property Industry
A great ...
Share On :
5 Star Review
Robert
By : 'Magda'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE4
Jan 31, 2019
People found this helpful1
As a first-time buyer, Rob guided me through the process of buying my first home, which I appreciate immensely. He was very understanding, helpful, and willing to move things forward quickly to the next stage. Thanks, so ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Magda said about Bryan & Keegan
Services : Sales( As a Buyer )Date: 31st Jan 2019
As a first-time buyer, Rob guided me through the process of buying my first home, which I appreciate immensely. He was very understanding, helpful, and willing to move things forward quickly to the next stage. Thanks, so much.
The UK's Largest Customer Review Website for the Property Industry
Really ...
Share On :
5 Star Review
Robert
By : 'Ellie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Nov 16, 2018
People found this helpful1
We were very reassured by the way Rob handled the whole moving process, and impressed with his fast turnaround time. Rob was responsive to emails, always answered the phone and was very clear about each stage of the move, which made everything as straightforward as possible for ... Read Full Review
Comments on Agent Fees
Reasonable compared with other estate agents in the area
Comments (0) Report abuseWas this helpful?:
Ellie said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 16th Nov 2018
We were very reassured by the way Rob handled the whole moving process, and impressed with his fast turnaround time. Rob was responsive to emails, always answered the phone and was very clear about each stage of the move, which made everything as straightforward as possible for us.
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
Share On :
4 Star Review
Robert
By : 'Declan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Aug 8, 2018
People found this helpful1
Rob was very helpful throughout the entire process. He provided succinct and useful information on all aspects the property, answering any questions we had in regards to both the flat and the steps required in order to secure the rental. Also, as my partner had not been able to join me on the ... Read Full Review
Comments on Agent Fees
Quite substantial, but all services were carried out as stated, and fairly promptly.
Comments (0) Report abuseRob was very helpful throughout the entire process. He provided succinct and useful information on all aspects the property, answering any questions we had in regards to both the flat and the steps required in order to secure the rental.
Was this helpful?:
Declan said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 8th Aug 2018
Rob was very helpful throughout the entire process. He provided succinct and useful information on all aspects the property, answering any questions we had in regards to both the flat and the steps required in order to secure the rental.
Also, as my partner had not been able to join me on the original viewing, he was willing to make time for a second viewing of the property after we had already made an offer.
The UK's Largest Customer Review Website for the Property Industry
Super ...
Share On :
5 Star Review
Robert
By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Jun 17, 2018
People found this helpful1
Rob is a real pleasure to deal with and is very responsive and helpful. He was great both in the context of my letting and again when I was moving out and there were viewings for future tenants. He was respectful and always tried to make sure it worked around me. If I ever move back to London ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Lauren said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 17th Jun 2018
Rob is a real pleasure to deal with and is very responsive and helpful. He was great both in the context of my letting and again when I was moving out and there were viewings for future tenants. He was respectful and always tried to make sure it worked around me. If I ever move back to London (Brockley) again and need a place to rent, I would definitely get in touch with Rob! Thanks.
The UK's Largest Customer Review Website for the Property Industry
Really ...
Share On :
5 Star Review
Robert
By : 'Andre'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Mar 27, 2018
People found this helpful3
Rob was very straightforward and helpful from the get go. A few of the issues that always seem to creeps up no matter how well something is planned did happen in my case, but Rob always dealt with them efficiently and kept me informed every step of the way. ... Read Full Review
Comments (0) Report abuseWas this helpful?:
Andre said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 27th Mar 2018
Rob was very straightforward and helpful from the get go. A few of the issues that always seem to creeps up no matter how well something is planned did happen in my case, but Rob always dealt with them efficiently and kept me informed every step of the way. Recommend
The UK's Largest Customer Review Website for the Property Industry
I have used Bryan Keegan on 4 ...
Share On :
4 Star Review
Robert
By : 'Madhu'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : SE4
Dec 16, 2017
People found this helpful4
I have used Bryan Keegan on 4 occasions to rent out my flat and I have never been disappointed. Rob was very professional. He kept me up to date on the viewings / prospective tenants and found one within a ... Read Full Review
Comments (0) Report abuseI have used Bryan Keegan on 4 occasions to rent out my flat and I have never been disappointed.
Was this helpful?:
Madhu said about Bryan & Keegan
Services : Letting( As a Owner )Date: 16th Dec 2017
I have used Bryan Keegan on 4 occasions to rent out my flat and I have never been disappointed.
Rob was very professional. He kept me up to date on the viewings / prospective tenants and found one within a week.
The UK's Largest Customer Review Website for the Property Industry
1 - 8 of 8 items
Awards won
No Property Found
No Property Found
No Property Found
