The UK's Largest Customer Review Website for the Property Industry
Brockley, London SE4
4/5, 21 Reviews
76% Recommended
89% sales valuation accuracy
100% sales fee satisfaction
Bryan & Keegan is a vibrant & exciting estate agent based in Brockley, South East London. We cover all aspects of estate agency including; Residential sales, lettings, property management & building services
We combine traditional skills with the assistance of new technology, customer service, flexibility and cho
ice.
"Really..."
5 Star Review
Robert
By : 'Ellie'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SE4
Nov 16, 2018
Share On : 
People found this helpful1
We were very reassured by the way Rob handled the whole moving process, and impressed with his fast turnaround time. Rob was responsive to emails, always answered the phone and was very clear about each stage of the move, which made everything as straightforward as possible for us.
Comments on Agent Fees
Reasonable compared with other estate agents in the area
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Marilyn Fontaine
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 89% | 100.00% | £218,000 | £820,000 |
Areas covered
- SE13
- SE14
- SE15
- SE23
- SE4
- SE6
Address
Bryan & Keegan
360 Brockley Road, London, Greater London
SE4 2BY
020 8691 1155
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Bryan & Keegan Branches (View All 2)
Bryan and Keegan were ...
Share On :
5 Star Review
Michelle
Jamie
By : 'Simon'
Services : Sales( As a Vendor )
Sold price : £800000
Would you recommend ? : Yes
Postcode : SE4
Nov 22, 2023
People found this helpful0
Bryan and Keegan in brockley were our agents. Not only were they really nice people to deal with and personable they were extremely helpful, professional and quick to respond. They were in constant contact, updated us daily when parts of the sale became stressful and chased any outstanding issues... Read Full Review
Comments (0)
Was this helpful?:
Simon said about Bryan & Keegan
Services : Sales( As a Vendor )Date: 22nd Nov 2023
Bryan and Keegan in brockley were our agents. Not only were they really nice people to deal with and personable they were extremely helpful, professional and quick to respond. They were in constant contact, updated us daily when parts of the sale became stressful and chased any outstanding issues with the buyers. They are not what you think of when you think of estate agents they are honest, caring and extremely proactive I have only good things to say about them. They could not have been any better or nicer Jamie and his whole team were brilliant!!
The UK's Largest Customer Review Website for the Property Industry
Excellent attention and ...
Share On :
5 Star Review
Jamie
By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE23
Jul 31, 2023
People found this helpful0
Excellent attention and service from the get go. Jamie kept us fully informed on developments on both our potential purchase and sale of our own property. He was clearly keen and involved at all levels of the chain to keep things moving in the right direction to ensure timings remained on track an... Read Full Review
Comments (0)Was this helpful?:
David said about Bryan & Keegan
Services : Sales( As a Vendor )Date: 31st Jul 2023
Excellent attention and service from the get go. Jamie kept us fully informed on developments on both our potential purchase and sale of our own property. He was clearly keen and involved at all levels of the chain to keep things moving in the right direction to ensure timings remained on track an in line with everyone’s expectations. Genuinely lovely guy and good at his job.
The UK's Largest Customer Review Website for the Property Industry
From the first phone call ...
Share On :
5 Star Review
Jamie
By : 'Penny'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE4
Jul 30, 2022
People found this helpful0
From the first phone call enquiry to the completion of sale I had a really good experience with Bryan & Keegan, especially Jamie Dalton who dealt with the sale from start to finish. I was kept informed and updated throughout the process and he always replied in good time to my calls and... Read Full Review
Comments (0)Was this helpful?:
Penny said about Bryan & Keegan
Services : Sales( As a Vendor )Date: 30th Jul 2022
From the first phone call enquiry to the completion of sale I had a really good experience with Bryan & Keegan, especially Jamie Dalton who dealt with the sale from start to finish. I was kept informed and updated throughout the process and he always replied in good time to my calls and e-mails with my extra questions. He was professional and polite. He really knew his area of work and I valued his expertise. I wouldn't hesitate to recommend Jamie and Bryan and Keegan.
The UK's Largest Customer Review Website for the Property Industry
From the very start to finish ...
Share On :
5 Star Review
Jamie
By : 'Marilyn'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE4
May 6, 2022
People found this helpful0
From the very start to finish of selling my home, Jamie Dalton was there. Always professional with an enthusiastic personality, giving me good advice and support. Even on his day off, he took my calls and alleviated my concerns. Thank you Jamie, for making my first experience of selling my house... Read Full Review
Comments (0)Was this helpful?:
Marilyn Fontaine said about Bryan & Keegan
Services : Sales( As a Vendor )Date: 6th May 2022
From the very start to finish of selling my home, Jamie Dalton was there. Always professional with an enthusiastic personality, giving me good advice and support. Even on his day off, he took my calls and alleviated my concerns. Thank you Jamie, for making my first experience of selling my house a good one!
The UK's Largest Customer Review Website for the Property Industry
Lazy, aggressive and ...
Share On :
1 Star Review
Jon
Robert
By : 'E.Holmes'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : SE4
Jan 8, 2021
People found this helpful1
Lazy, aggressive and incompetent We signed a six month tenancy with the agency in Crofton Park. A one bedroom flat with a garden SE London. Whilst waiting to sign the tenancy we had constant and coherent communication. The staff started by being very friendly and welcoming. Phone calls and... Read Full Review
Comments (0)Lazy, aggressive and incompetent
Was this helpful?:
E.Holmes said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 8th Jan 2021
Lazy, aggressive and incompetent
We signed a six month tenancy with the agency in Crofton Park. A one bedroom flat with a garden SE London. Whilst waiting to sign the tenancy we had constant and coherent communication.
The staff started by being very friendly and welcoming. Phone calls and emails to update us on communication with the landlord and so on. As soon as we had signed, paid the deposit and picked up the keys the communication stopped. We arrived at the property and work that had been agreed upon was not complete. We called, visited the local branch and emailed requesting them to do work/clear up after work they had done badly. We heard nothing. For two months we tried and tried to seek a resolution. The agent we had signed with had been fired. We then spoke with Jon but he quickly passed us on to Rob then to Paula in another office. All staff members all claiming it wasn't their department.
We then got contacted telling us they had decided to do some work on the house and needed access to the kitchen, bathroom, garden and bedroom. That 2 or 3 men would be working at the house for two week or potentially longer. They didn't ask if it was ok with us. They called just to let us know and ask if we wanted the work to start Friday this week or next. . We insisted they must wait. Our tenancy had only 3 months left but they insisted it had to start this week or the next. This is during the COVID-19 pandemic and they offered us no alternative accommodation despite us working from home and not being able to use the kitchen or bathroom for an indefinite amount of time. We were very upset and had to seek legal advice to block them from going ahead with the work. When I informed them I had requested advice from a property solicitor they finally backed off.
We then asked them again if they could do the work that we had been requesting since we moved in. Again the communication went silent.
When leaving the property we were charged for a long list of repairs. features that had been broken when we moved in. Repairs we had been requesting they carried out for us throughout the six months tenancy. We raised these issues with them and heard nothing.
The UK's Largest Customer Review Website for the Property Industry
Decent experience with them ...
Share On :
1 Star Review
By : 'Daniel'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE4
Jul 15, 2020
People found this helpful0
Decent experience with them until I moved out of a shared tenancy and then everything was delay, delay, delay and then silence. Ten months later I still haven't received my £820 deposit back despite a new tenant moving in last year and the house and room being in the same condition as when I... Read Full Review
Comments (0)Decent experience with them until I moved out of a shared tenancy and then everything was delay, delay, delay and then silence. Ten months later I still haven't received my £820 deposit back despite a new tenant moving in last year and the house and room being in the same condition as when I first moved in.
Was this helpful?:
Daniel O said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 15th Jul 2020
Decent experience with them until I moved out of a shared tenancy and then everything was delay, delay, delay and then silence. Ten months later I still haven't received my £820 deposit back despite a new tenant moving in last year and the house and room being in the same condition as when I first moved in.
Haven't yet been able to start court proceedings against them because of COVID-19.
I would highly recommend against using this estate agent for anything, because they will likely do the same to you, too.
The UK's Largest Customer Review Website for the Property Industry
Awful estate agents, would ...
Share On :
1 Star Review
By : 'Megan'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : SE8
May 12, 2020
People found this helpful1
Awful estate agents, would definitely never rent from then again after how they dealt with lettings during *. Generally before and during * they have been unprofessional and... Read Full Review
Comments (1)Was this helpful?:
Megan Watson said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 12th May 2020
Awful estate agents, would definitely never rent from then again after how they dealt with lettings during *. Generally before and during * they have been unprofessional and untrustworthy.
The UK's Largest Customer Review Website for the Property Industry
By : Jon Keegan
May 15, 2020Megan, I find these comments to be unfair. You are writing us a bad review because you requested to end your tenancy early due to Covid -19, but your landlord didn't agree. I would like to point out ...
Great team, honest and ...
Share On :
5 Star Review
By : 'Rosa'
Services : Sales( As a Vendor )
Sold price : £820000
Would you recommend ? : Yes
Postcode : SE4
Dec 12, 2019
People found this helpful0
Great team, honest and hardworking, did a great job selling our house and were always a pleasure to work with. A welcome and refreshing change from most of the other competitors in the... Read Full Review
Comments (0)Was this helpful?:
Rosa Rogers said about Bryan & Keegan
Services : Sales( As a Vendor )Date: 12th Dec 2019
Great team, honest and hardworking, did a great job selling our house and were always a pleasure to work with. A welcome and refreshing change from most of the other competitors in the area!
The UK's Largest Customer Review Website for the Property Industry
Robert (Rob) Stubbs helped me ...
Share On :
5 Star Review
Robert
By : 'Rebecca'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : SE13
Nov 5, 2019
People found this helpful1
Robert (Rob) Stubbs helped me buy my first home in Hither Green, Lewisham. He was friendly, knowledgable and professional throughout the whole process. He responded quickly to any questions and helped me move through the process swiftly. I would highly... Read Full Review
Comments (0)Was this helpful?:
Rebecca said about Bryan & Keegan
Services : Sales( As a Buyer )Date: 5th Nov 2019
Robert (Rob) Stubbs helped me buy my first home in Hither Green, Lewisham. He was friendly, knowledgable and professional throughout the whole process. He responded quickly to any questions and helped me move through the process swiftly. I would highly recommend.
The UK's Largest Customer Review Website for the Property Industry
A great ...
Share On :
5 Star Review
Robert
By : 'Magda'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE4
Jan 31, 2019
People found this helpful1
As a first-time buyer, Rob guided me through the process of buying my first home, which I appreciate immensely. He was very understanding, helpful, and willing to move things forward quickly to the next stage. Thanks, so... Read Full Review
Comments (0)Was this helpful?:
Magda said about Bryan & Keegan
Services : Sales( As a Buyer )Date: 31st Jan 2019
As a first-time buyer, Rob guided me through the process of buying my first home, which I appreciate immensely. He was very understanding, helpful, and willing to move things forward quickly to the next stage. Thanks, so much.
The UK's Largest Customer Review Website for the Property Industry
Really ...
Share On :
5 Star Review
Robert
By : 'Ellie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Nov 16, 2018
People found this helpful1
We were very reassured by the way Rob handled the whole moving process, and impressed with his fast turnaround time. Rob was responsive to emails, always answered the phone and was very clear about each stage of the move, which made everything as straightforward as possible for... Read Full Review
Comments on Agent Fees
Reasonable compared with other estate agents in the area
Comments (0)Was this helpful?:
Ellie said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 16th Nov 2018
We were very reassured by the way Rob handled the whole moving process, and impressed with his fast turnaround time. Rob was responsive to emails, always answered the phone and was very clear about each stage of the move, which made everything as straightforward as possible for us.
The UK's Largest Customer Review Website for the Property Industry
Excellent ...
Share On :
4 Star Review
Robert
By : 'Declan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Aug 8, 2018
People found this helpful1
Rob was very helpful throughout the entire process. He provided succinct and useful information on all aspects the property, answering any questions we had in regards to both the flat and the steps required in order to secure the rental. Also, as my partner had not been able to join me on the... Read Full Review
Comments on Agent Fees
Quite substantial, but all services were carried out as stated, and fairly promptly.
Comments (0)Rob was very helpful throughout the entire process. He provided succinct and useful information on all aspects the property, answering any questions we had in regards to both the flat and the steps required in order to secure the rental.
Was this helpful?:
Declan said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 8th Aug 2018
Rob was very helpful throughout the entire process. He provided succinct and useful information on all aspects the property, answering any questions we had in regards to both the flat and the steps required in order to secure the rental.
Also, as my partner had not been able to join me on the original viewing, he was willing to make time for a second viewing of the property after we had already made an offer.
The UK's Largest Customer Review Website for the Property Industry
Poor ...
Share On :
1 Star Review
By : 'Rosalindnldavis'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : No
Postcode : SE4
Jul 22, 2018
People found this helpful3
I used Bryan&Keegan as they were local and smaller estate agents that I felt I could trust and would be different from the sharks out there. Sadly I was wrong and felt so disappointed. I was letting my property and they took so long over the tenancy agreement my tenants and myself had to sign... Read Full Review
Comments (0)Was this helpful?:
Rosalindnldavis said about Bryan & Keegan
Services : Letting( As a Owner )Date: 22nd Jul 2018
I used Bryan&Keegan as they were local and smaller estate agents that I felt I could trust and would be different from the sharks out there. Sadly I was wrong and felt so disappointed. I was letting my property and they took so long over the tenancy agreement my tenants and myself had to sign with completion taking place just a week ahead even though they had months to prepare as we marketed our place in September and had tenants lined up 2 months ahead of them moving in. . They failed to include in the tenancy an additional service charge to rent which I had advised the agent of and asked them to let the tenants know which led to anger from the tenants after they had signed up. They also failed to deposit the deposit into MyDeposits 4 months after they had received it which seemed incredibly dodgy. When I made a complaint about this I was totally ignored. There were other issues too such as typos on the listing and just basic lack of customer service. Disappointing. never ever would I EVER use them again
The UK's Largest Customer Review Website for the Property Industry
Super ...
Share On :
5 Star Review
Robert
By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Jun 17, 2018
People found this helpful1
Rob is a real pleasure to deal with and is very responsive and helpful. He was great both in the context of my letting and again when I was moving out and there were viewings for future tenants. He was respectful and always tried to make sure it worked around me. If I ever move back to London... Read Full Review
Comments (0)Was this helpful?:
Lauren said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 17th Jun 2018
Rob is a real pleasure to deal with and is very responsive and helpful. He was great both in the context of my letting and again when I was moving out and there were viewings for future tenants. He was respectful and always tried to make sure it worked around me. If I ever move back to London (Brockley) again and need a place to rent, I would definitely get in touch with Rob! Thanks.
The UK's Largest Customer Review Website for the Property Industry
Really ...
Share On :
5 Star Review
Robert
By : 'Andre'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Mar 27, 2018
People found this helpful3
Rob was very straightforward and helpful from the get go. A few of the issues that always seem to creeps up no matter how well something is planned did happen in my case, but Rob always dealt with them efficiently and kept me informed every step of the way.... Read Full Review
Comments (0)Was this helpful?:
Andre said about Bryan & Keegan
Services : Letting( As a Tenant )Date: 27th Mar 2018
Rob was very straightforward and helpful from the get go. A few of the issues that always seem to creeps up no matter how well something is planned did happen in my case, but Rob always dealt with them efficiently and kept me informed every step of the way. Recommend
The UK's Largest Customer Review Website for the Property Industry
I have used Bryan Keegan on 4 ...
Share On :
4 Star Review
Robert
By : 'Madhu'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : SE4
Dec 16, 2017
People found this helpful4
I have used Bryan Keegan on 4 occasions to rent out my flat and I have never been disappointed. Rob was very professional. He kept me up to date on the viewings / prospective tenants and found one within a... Read Full Review
Comments (0)I have used Bryan Keegan on 4 occasions to rent out my flat and I have never been disappointed.
Was this helpful?:
Madhu said about Bryan & Keegan
Services : Letting( As a Owner )Date: 16th Dec 2017
I have used Bryan Keegan on 4 occasions to rent out my flat and I have never been disappointed.
Rob was very professional. He kept me up to date on the viewings / prospective tenants and found one within a week.
The UK's Largest Customer Review Website for the Property Industry
I found Jon to be informative ...
Share On :
5 Star Review
Jon
By : 'Brian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE4
Oct 11, 2017
People found this helpful1
I found Jon to be informative and very helpful, negotiating a great deal for the sale of my property and smoothing out some of the issues I experienced along the way. I highly recommend him and will be seeking his services again in the very near... Read Full Review
Comments on Agent Fees
The fees charged were good considering the support that I received.
Comments (0)Was this helpful?:
Brian (Brockley) said about Bryan & Keegan
Services : Sales( As a Vendor )Date: 11th Oct 2017
I found Jon to be informative and very helpful, negotiating a great deal for the sale of my property and smoothing out some of the issues I experienced along the way. I highly recommend him and will be seeking his services again in the very near future.
The UK's Largest Customer Review Website for the Property Industry
I called Bryan and Keegan on ...
Share On :
1 Star Review
By : 'Roxana'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SE4
Sep 12, 2017
People found this helpful3
I called Bryan and Keegan on Thursday to arrange valuation for next Monday. I gave them all the details and was told that I would receive a call back later that day to confirm that they are coming. No one called back. I called them again on Saturday and was told the same thing but no one called... Read Full Review
Comments (0)I called Bryan and Keegan on Thursday to arrange valuation for next Monday. I gave them all the details and was told that I would receive a call back later that day to confirm that they are coming. No one called back. I called them again on Saturday and was told the same thing but no one called back again. And of course no one arrived on Monday for a valuation at provisionally agreed time.
Was this helpful?:
Roxana said about Bryan & Keegan
Services : Sales( Prospective Vendor/Buyer )Date: 12th Sep 2017
I called Bryan and Keegan on Thursday to arrange valuation for next Monday. I gave them all the details and was told that I would receive a call back later that day to confirm that they are coming. No one called back. I called them again on Saturday and was told the same thing but no one called back again. And of course no one arrived on Monday for a valuation at provisionally agreed time.
They seem very unreliable and I would not recommend them to anyone.
The UK's Largest Customer Review Website for the Property Industry
Their valuation was spot on, ...
Share On :
5 Star Review
Jon
By : 'Anna'
Services : Sales( As a Vendor )
Sold price : £665000
Would you recommend ? : Yes
Postcode : SE4
Oct 23, 2014
People found this helpful0
Their valuation was spot on, the property looked great in their details and we were kept informed of progress. The sale was tricky at times but the team were always available to iron out any... Read Full Review
Comments on Agent Fees
Not cheap, but not as expensive as other agents i have used.
Comments (0)Was this helpful?:
Anna said about Bryan & Keegan
Services : Sales( As a Vendor )Date: 23rd Oct 2014
Their valuation was spot on, the property looked great in their details and we were kept informed of progress. The sale was tricky at times but the team were always available to iron out any problems.
The UK's Largest Customer Review Website for the Property Industry
Jon provided great service ...
Share On :
5 Star Review
Jon
By : 'Jack'
Services : Sales( As a Buyer )
Sold price : £249950
Would you recommend ? : Yes
Postcode : SE4
Oct 15, 2014
People found this helpful0
Jon provided great service and kept me up to date throughout the whole process. He made the whole process very easy, simple and stress free. I will be using John when it comes to selling my... Read Full Review
Comments (0)Jon provided great service and kept me up to date throughout the whole process.
Was this helpful?:
Jack Stevens said about Bryan & Keegan
Services : Sales( As a Buyer )Date: 15th Oct 2014
Jon provided great service and kept me up to date throughout the whole process.
He made the whole process very easy, simple and stress free.
I will be using John when it comes to selling my property.
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 21 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Should you have a complaint then we request your complaint is put in writing. You can e-mail the director on Jon@bryanandkeegan.co.uk A response will be issued within 14 days of receiving your complaint. We are regulated by the national association of estate agents and the property ombudsman, If you feel your complaint has not been dealt with sufficiently you can contact them for further redress.
Last updated at 11/1/2017, 9:07:32 AM by allAgents
