This rating applies to the period from when Carol OGrady became involved on 4 April 2023. Prior to that, your performance would have been 1 star only. Carol did exactly what she said she would do and closed this very long standing matter on 20 April 2023. Excellent service from Carol ... Read Full Review

My son rents a flat through FHP Living and I am the Guarantor. My son was late with his first payment due to unforeseen circumstances and Carol was most helpful liasing with the landlord for a payment plan. However it is now paid in full. Carol was very professional when dealing with the situation ... Read Full Review

Carol has been a terrific support to me. She has helped resolve situations with professionalism, patience and empathy. From my experience she has also delivered excellent results for her ... Read Full Review

Carol o Grady thank you your a great asset to the company dealt with me in a professional manner much ... Read Full Review

I just want to thank carol for her fantastic service. Carol is so lovely, she is always at the end of the phone to answer any questions and I was greeted with a warm and friendly tone on every call. Nothing was ever too much trouble. So thank you! FHP.living are very lucky to have you on their ... Read Full Review

I would like to take this time to extend my infinite gratitude to Ms. Carol O’Grady from FHP living- City Centre. Carol was very nice, supportive, and helpful during an unfortunate living situation I had endured this past year! I’m an international student and I was evidently ... Read Full Review

The agency has been very good with the recent repairs needed. I've had a new oven, and some very effective heating problems resolved with the help of a fabulous staff member named Carol O'Grady. Both the workmen & Carol have been fantastic, I really couldn't have hoped for a better service ... Read Full Review