I wish to state that working with Billy has been an absolute pleasure. He has been accommodating over the years and always makes time to say hello when I drop in. Shelly has been a trouble shooter and had assisted in managing matters which may otherwise escalate. It has been great working with ... Read Full Review

I have been an Outlook customer for 12 years, and have had Shelly manage my day to day management for the last year. I am very pleased to say that Shelly has continued in the tradition of quality management that I have come to expect of Outlook since signing up. I would thoroughly recommend Shelly ... Read Full Review

I have used Outlook to manage my property over the last 10 years and the people I deal with have always been professional. More recently, Shelley has been my point of contact and she has been a joy to deal with. She is responsive, polite and has a fantastic attitude whilst providing excellent ... Read Full Review

We have been using Outlook property service for almost 2 years. At the end of tenant's contract, we are happy with the service in particular from Shelley who has been very helpful in the handling of the tenant departure. She has done so in a professional manner. Shelley was proactive with the mail ... Read Full Review

After years of renting with Outlook, and having previously being used to open, transparent, and supportive communications from highly skilled staff, this organisation has opted to bury renewal costs in 'terms and conditions' documents that aren't shared with the tenant until after signing for ... Read Full Review

I got an opportunity to liaise with Shelley while moving out of my flat. Shelley is an amazing personality who is on top of her job. She was prompt and elaborate on all the questions I had. Since this was the first time for me I had plenty of questions which Shelley responded to patiently. I would ... Read Full Review

Outlook has been looking after our property in UNEX TOWER for the past one year. We are very pleased with their service. We want to thank Shelly Fox for the attention that she accords to us. She is very prompt in taking actions and very good in updating us on situations by email. Thank you ... Read Full Review

Shelley was really helpful. She helped me to sort out some troubles that i had at the end of the contract. Also she is gentle and send me frequently some reminders when i forget to pay the rent in time. I had some troubles with my laundry machine, as property manager she handled it in professional ... Read Full Review

I have let my property through Outlook for 4 consecutive years and have been pleased with the level of service provided. Shelley Fox has taken over the reigns from Kieran following his departure seamlessly and I can recommend her for her professionalism and of that of the whole team in the ... Read Full Review