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Karen

5/5, 14 Reviews
100% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

0% letting fee satisfaction

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About Karen

Senior Sales Negotiator at Robert Oulsnam & Company

235 Mary Vale Road,Birmingham
West Midlands
B30 2DL
0121 433 4500
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Karen has been with the Bournville Office since 2007 and has previously worked in estate agency locally for many years, giving her a wealth of experience and a vast knowledge of the properties in the local area. Karen is a keen negotiator who is always on hand to ensure clients are given the best service and advi
ce.
Excellent service, ...

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5 Star Review
UserName

Karen

UserName

Rachel

By : 'Jackie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Nov 10, 2020
People found this helpful0

Can't fault the service. Kept us well informed even through Covid. They were professional at all times and very supportive from start to finish. Showing respect to us as a family. We have used them several times over the years and they have never let us down. Excellent ... Read Full Review

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By : Rachel Andrews

Nov 10, 2020

Many thanks for your kind comments Jackie. We wish you and the family ...

Fantastic and professional ...

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5 Star Review
UserName

Karen

UserName

Rachel

By : 'Kara,'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Nov 10, 2018
People found this helpful0

It has been an absolute pleasure to deal with oulsnam for the sale of their house. We trusted their advice for marketing and got the top end value for our property. Karen has be great at keeping contact throughout the sales process, chasing solicitors for buying and selling and keeping us close to ... Read Full Review


Comments on Agent Fees

The fees were competitive for high street agents and higher than internet based companies but I feel like we had absolute value for money

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By : Rachel Andrews

Nov 12, 2018

Many thanks for your lovely review Kara, we all hope you and the family have settled well into your new home, and wish you all every happiness in the ...

Sale and ...

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5 Star Review
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Samantha

UserName

Karen

By : 'Malcolm'
Services : Sales( As a Vendor )
Sold price : £530000
Would you recommend ? : Yes
Postcode : B30

Jul 2, 2018
People found this helpful1

This office handled the sale of the house I have bought as well as my sale. Awareness of the chain's needs was very helpful Both houses are in a conservation area of which all staff have good experience. Sam and Karen were always friendly, patient, reliable and kept me well ... Read Full Review


Comments on Agent Fees

As expected for this level of service

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By : Rachel Andrews

Jul 3, 2018

Many thanks for your kind review Malcolm, we wish you every happiness in your new ...

selling and ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Dee'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

May 30, 2018
People found this helpful0

I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, Karen and Samantha were always professional, ... Read Full Review


Comments on Agent Fees

I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.

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A professional, competent ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'The'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : B30

Apr 27, 2018
People found this helpful0

From initial contact until the day of our move we were dealt with competently, quickly and thoughtfully. Rachel has extensive knowledge of the area, is up to date with the local market trends and, therefore, was very good at matching us with a buyer very quickly. The rest of the process went ... Read Full Review


Comments on Agent Fees

Agent's fees were as expected - standard for an Estate Agent of this type.

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By : Rachel Andrews

Apr 28, 2018

Thank you for your very kind comments, we all hope you are very happy in your New ...

From the very beginning right ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Judith'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B38

Mar 13, 2018
People found this helpful0

From the very beginning right up until completion of the sale of my property Rachel Andrews and Karen Crayton in particular were positive and professional. They filled me with confidence that I had chosen the best Estate Agent for selling my property and 'held my hand' through the ups and ... Read Full Review


Comments on Agent Fees

Worth the money for a dy Sanders

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By : Rachel Andrews

Mar 14, 2018

Many thanks for your kind review Judy, it was a pleasure to help and we wish you every happiness in your New ...

Thank you Oulsnam for helping ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Chris'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : B30

Jan 29, 2018
People found this helpful1

Thank you Oulsnam for helping us navigate through the Viewing, choosing and buying process. Our successful purchase went through in October and we are still scraping off woodchip from our dreamhouse and making it into the living space we want :) These are the best estate agents I have ever dealt ... Read Full Review


Comments on Agent Fees

The fees were inline with other agencies.

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By : Rachel Andrews

Jan 29, 2018

Hi Chris. Thank you for your kind comments. We all hope you are very happy in your New Home ...... good luck with the ...

I was so thrilled with the ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B29

Jan 2, 2018
People found this helpful0

I was so thrilled with the amazing service which was so friendly during the sale of your home for the last 15 years . Karen and Rachel were so kind and helpful often emailing out of hours to reassure me with sorting out our completion date I found them so professional and kind and really took ... Read Full Review


Comments on Agent Fees

I believe it is worth every penny . Karen and Rachel were amazing

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Buying and selling houses is ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'G'
Services : Sales( As a Vendor )
Sold price : £149500
Would you recommend ? : Yes
Postcode : B30

Nov 14, 2017
People found this helpful0

Buying and selling houses is a stressful experience. The team at Oulsnam made it as stressfree as possible, they were always there to lend a hand, and were friendly and approachable throughout. We would highly recommend their ... Read Full Review


Comments on Agent Fees

Competitive, fixed and fair. Well worth the service.

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All the staff at Robert ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30

Sep 24, 2017
People found this helpful0

All the staff at Robert Oulsnam's Bournville Office were thoroughly professional. They were always ready and willing to assist and made both the sale of our old property and the purchase of our new home as straight forward as possible. I would highly recommend this estate agent to any prospective ... Read Full Review


Comments on Agent Fees

Very reasonable fixed fee with no hidden costs.

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By : Rachel Andrews

Sep 25, 2017

Many thanks for your kind comments. We hope you and your family are very happy in your New ...

Excellent service from the ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Richard'
Services : Sales( As a Vendor )
Sold price : £395000
Would you recommend ? : Yes
Postcode : B30

Mar 21, 2017
People found this helpful0

Excellent service from the team at the Bournville office, very helpful and supportive. Their advice based on their experience turned out to be right, every time. Would highly ... Read Full Review


Comments on Agent Fees

Service was worth the competitive fee

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By : Rachel Andrews

Mar 21, 2017

Thank you for your review Richard - we wish you all the very best for the ...

We were very pleased with the ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B31

Mar 15, 2017
People found this helpful0

We were very pleased with the service provided by Bournville Office. We were very happy with the valuation Rachel provided and we were impressed with her knowledge of the market and local area. Karen was excellent in keeping us updated throughout the process and ensured a smooth stress free ... Read Full Review


Comments on Agent Fees

We found the fee to be competitive - You get what you pay for!

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By : Rachel Andrews

Mar 15, 2017

Thank you for taking the time to write a review and for your kind ...

Rachel provided a highly ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'JH'
Services : Sales( As a Buyer )
Sold price : £495000
Would you recommend ? : Yes
Postcode : B30

Mar 14, 2017
People found this helpful0

Rachel provided a highly professional and efficient service during our house sale/purchase, and was always available to discuss issues and provide a positive outlook. Karen was also very proactive when communicating information to us, and overall the Bournville team came across as keen, positive ... Read Full Review


Comments on Agent Fees

Comparable with other agents, but with the additional edge of great service.

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By : Rachel Andrews

Mar 14, 2017

Many thanks for your kind comments, we hope you are very happy in your new ...

I've used this company a few ...

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5 Star Review
UserName

Rachel

UserName

Karen

By : 'C'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B30

Mar 9, 2017
People found this helpful0

I've used this company a few times now and every time they have been excellent in buying and ... Read Full Review


Comments on Agent Fees

Average for a high street branch but could be more competitive now as many online agents are cheaper.

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By : Rachel Andrews

Mar 14, 2017

Thank you so much for your review and loyalty to us. It is always a pleasure to do business with ...

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Robert Oulsnam & Company
Branch-Bournville,Birmingham,B30